Sincerely, Carlysle Bourne Jr. Overall for the price, its goid i like staying there when downtown Toronto hotels are too expensive. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. But unfortunately, they were the only ones. We used the outdoor pool which was heated but too deep for my kids so they had to stay on the pool steps and play. Flat-screen TV Review tags are currently only available for English language reviews. The meals upstairs were fine (nothing great), but when we were told to eat our breakfast downstairs (apparently where the included breakfasts are served), we arrived to see not much food left, dirty tables, and no help to be found. They said once we left they would inspect the room carefully. Children 18 and above are considered adults at this property. To edit a review youve already submitted, contact our Customer Service team. The maximum number of extra beds and cribs allowed depends on the room you choose. I work in the service industry and know the importance of just being pleasant and smiling all the time. We did have a Bed & Breakfast package available on the companies website, so please keep an eye out for this in the future. Other facilities include a fitness center. Holiday Inn Express Toronto East - Scarborough, an IHG Hotel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. In future, kindly reach out and we would be happy to assist. It is a bit dated and the hotel had extra security at night. This will be collected by credit card. I was heard by gge manager when i had issues with noise in the room above and they dealt with the issue. The staffs was friendly too. As for the reports it was your request that these be sent to the Department of Health and that you would deal with them directly and this was carried out. . Bottom line: Comfy, clean room, if you have a issue they will likely fix it. To book a Suite, please contact the hotel directly. toronto don valley hotel and suites bed bugs. Definitely ask for an upgraded room, but the hotel has done a lot of renovations and the new rooms are just beautiful. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. We look forward to seeing you on your next visit to Toronto.Sincerely,Carlysle Bourne Jr. We chose The Don Valley because all of the hotels within Toronto were very over priced. I am sorry you found the price of parking to be an inconvenience, but this is simply a reality in Toronto and it has been in place at this hotel since 2004. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Please know we are in the service business and the happiness of our guest is key. If your plans change, you can cancel free of charge until free cancellation expires. Modern rooms at Toronto Don Valley Hotel And Suites have complimentary wireless internet, climate control and television. Select Comfort beds feature premium bedding. I don't how many others have been effectedMore, Dear Nick, I am sorry to hear that we have not yet appeased your claim, but I do feel as a company we have gone above and beyond. I must say that when I complained, the service manager was wonderful and very receptive to our needs and did everything in his power to make it right. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. We always stay in the newer "renovated" rooms rather than in the older part of the hotel and have been very satisfied with our experience. The dcor was quite sparse and dated with little furniture. We had a king big with pull out couch which was great for our daughter. In future, kindly reach out and we would be happy to assist. vendredi 18 avril 1902, Journaux, Montral (Qubec) :The Herald Publishing Company,1899-1914 We are also one of only a few hotels in North America where you can text in your room service order and have it delivered to your suite. Lock in the lowest price from these sites. The bathroom was tiny but very clean, with shampoos & such and working hair dryer. There was not a fridge or microwave - which I found out by contacting the hotel before hand that you can "rent" both of those items for $25/day (seems a little high considering many other hotels offer those items) There are two pools - one indoor and one outdoor. Flat-screen TV We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. The doors also are very old. Bedbugs ruined our stay, and when I reported it to the desk their response was wholly uninspiring, " Oh, sorry about that.". Our team tried our best to help you through your claim, and also invested many hours of research in ensuring you and your family had all the support you needed. Toronto Don Valley Hotel and Suites puts you within a 15-minute drive of Scotiabank Arena. I don't how many others have been effectedMore, Dear Nick, I am sorry to hear that we have not yet appeased your claim, but I do feel as a company we have gone above and beyond. The 3-star hotel in the entertainment district of Toronto is situated close to Aga Khan Museum and welcomes guests since 1964. Attached bathroom The front desk clerk informed me that they did not give out bottled water and directed me to a vendor machine, which the cost of the water was $2.50 American dollarsand oh yeah the machine didn't work. My boyfriend was not impressed and the hotel moved us, to a renovated room which was more modern had a small bar area, smaller bathroom. Enjoy delicious comfort food favorites in our inviting DV bar | bistro, or head out to sample some of the top restaurants in North York. Toronto Don Valley Hotel & Suites: Bed Bugs! Thank you for leaving such a kind review. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. Find more info about the property in the questions and answers. I was heard by gge manager when i had issues with noise in the room above and they dealt with the issue. Lastly I woke up around 2:00 a.m. in need of bottled water. Free WiFi, 288 feet The front desk as well as the manager were not helpful at all with anything. broken bed, the legs dont touch the floor so when you lay down, the bed wobble dry gum on night table, balcony door is jammed closed and the front Manager Marc is . Iron Modernly decorated rooms offer free WiFi. The room was just ok. Replace all bedding and examine the box spring for bedbugs. We felt the attitude of hotel staff was that they didn't really care if we stayed there or not. I am not allergic to anything what so ever. Lock in the lowest price from these sites, We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. Compare room types and prices from 35 providers and see 37 photos of Toronto Don Valley Hotel And Suites, Toronto. I don't how many others have been effected, Ask Nick R about Toronto Don Valley Hotel & Suites, Long time returning customers disappointed, Ask Evertman about Toronto Don Valley Hotel & Suites, Ask j t about Toronto Don Valley Hotel & Suites, Ask beaddemon about Toronto Don Valley Hotel & Suites, Ask Audrina T about Toronto Don Valley Hotel & Suites, Ask MeDHDD8DD5 about Toronto Don Valley Hotel & Suites, We compared the lowest prices from 17 websites, We compared the lowest prices from 20 websites, We compared the lowest prices from 19 websites, DoubleTree by Hilton Hotel Toronto Downtown, We compared the lowest prices from 18 websites, We compared the lowest prices from 22 websites, Take Your Vacation Beyond Limits - Save up to 20%, We compared the lowest prices from 21 websites, InterContinental Toronto Centre, an IHG Hotel. The location is perfect. If you dont book a flexible rate, you may not be entitled to a refund. Find a cancellation policy that works for you. Theres a nice bar, that also doubled as a breakfast buffet in the morning. 100% smoke free property. We were not impressed.Overall, our stay this year was very disappointing. Wynford Drive bus stop is at a distance of 600 feet from the venue. For Room Reservations: 1-877-474-6835 We could not access the balcony. Taxes and fees that are shown are estimates only. What are some highly rated hotels in Toronto, ON, Canada? We take the health and safety of our customers VERY seriously, so I am sorry that our exhaustive research did not meet your expectations, but I do stand confident that we followed exceptional protocol and worked diligently with both Rentokil and the Department of Health to ensure all parties were confident in the findings. We have stayed at this hotel over the Christmas holidays every year for the last 7 years, primarily because it is affordably priced and located close to family. Wont be staying there again most likely. We all chose to get the $15 breakfast with the omelette station. Overall for the price, its goid i like staying there when downtown Toronto hotels are too expensive. This family-friendly hotel is 8.1 mi (13.1 km) from Toronto Eaton Centre and 8.5 mi (13.7 km) from Scotiabank Arena. Front desk should have mentioned this, it was very disappointing. However, in 2015 we did not run this promotion as it unfortunately was not profitable for the hotel and only Groupon was the recipient of any profits. M3C 1J3 Canada That's about 149.50USD. I have stayed at this hotel close to 20 times now over the years. Review of Toronto Don Valley Hotel & Suites. Kevin P, General Manager at Toronto Don Valley Hotel & Suites, responded to this review. We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Copyright 19962023 Booking.com. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. Our onsite DV bar | bistro offers a welcoming gathering spot for unwinding with colleagues or catching up with friends over cocktails and tasty comfort food. All the best! more. Balcony CAD 20 per child, per night. However, we learned once our swim suits were on and we went downstairs that the pool was closed for the week for maintenance. Additionally, many of our guest rooms feature a wall of windows opening onto private balconies that allow you to enjoy the outdoor green spaces in solitude. When booking 5 rooms or more, different policies and additional supplements may apply. Overall great hotel, if I couldn't get a hotel in the city we would definitely stay here again. Please see our partners for more details. We actually stayed there in June of 2014, so we are hoping things have improved.We were very pleased with the look of this hotel when we first walked in; it looked clean and modern. Each room comes with a coffee maker, iron, ironing board and cable TV. This location was convenient for my family to pick my brother up and return hi. Looks newly remodeled, however I feel as though what a lot of hotels do not consider when remodeling is new flooring. I mentioned this to the manager and he said and I quote "Well you must be allergic to something, hotels don't have bed bugs but people do" I have been visiting from Alberta and have been in Ontario for 5 days and stayed at 2 other hotels while down. The steam room smelled of mildew. After hanging out at the indoor pool or seasonal outdoor pool, guests can grab a bite to eat at DV BAR/Bistro, which serves local and international cuisine and is open for breakfast, lunch, and dinner. - See 1,148 traveller reviews, 370 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. Upon arrival the front desk staff was great and everything seemed in order. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The front desk would not provide a roll-away bed . Since hotels only receive a portion of the Groupon price, we called to see if they could offer a better deal than what was advertised, but they refused.In previous years, we were always offered either free parking or breakfast vouchers while staying over Christmas. Each review score is between 1 and 10. Review tags are currently only available for English language reviews. The rooms we had were not clean, there was mold in the bathroom, hallway lights were out and broken, and the floor in the restaurant was missing planks. 4.0 Star Property. Attached bathroom Yonge Street is less than 3.6 miles away. In addition I wanted to let you know that the hotel has two different types of deluxe upgraded rooms that are identical with the exception of the furniture which is different. Housekeeping cleaned my room around 8:30 a.m. and failed to close the door tightly and my room went unlocked until I returned that evening at around 6:00 p.m. Luckily there were no intruders, but this was not a good experience. Toronto Don Valley Hotel And Suites offers a storage for belongings and ski rental for ski lovers. Pool was great too. I have stayed at this hotel three times now and I absolutely love it. Toronto Don Valley Hotel & Suites: Had a great stay - See 1,148 traveler reviews, 370 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. Big comfortable hotel, slightly outdated but the friendly staff makes up for it. However, in 2015 we did not run this promotion as it unfortunately was not profitable for the hotel and only Groupon was the recipient of any profits. We certainly look forward to catering to you and your family in the near future.Kindest Regards,Carlysle Bourne Jr. First, wasn't impressed by the check in, the young lady was very cold, no smile, and seemed over all irritated. Try again, The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. more. The restaurant was good and food was outstanding. Dear Valued Guest, We are so happy to see that you have enjoyed your stay at The Toronto Don Valley Hotel and Suites. The dcor was quite sparse and dated with little furniture. if the writer is claiming to be someone else). It's a bit dated but has the essentials. This is the version of our website addressed to speakers of English in Canada. Mostrar precios . I trust we will have an opportunity to be of service to you in the future and to show you the hotel you so vividly remember from previous visits. All cribs and extra beds are subject to availability. 7,8. - See 1,134 traveller reviews, 364 candid photos, and great deals for Toronto, Canada, at Tripadvisor. I guess some rooms aren't renovated as yet, and I had one of those rooms. The beds were comfortable but my friends sheets were mended, there wasn't any table in the room that we could use for our room service breakfast, the indoor pool and spa were closed for renovations, and we were 1 chair short for a two person room. Our hotel in Toronto's Don Valley offers close proximity to downtown Toronto, the Toronto Pearson International Airport, and many other local attractions. CarlysleB2, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, CarlysleB1, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review, Lock in the lowest price from these sites, Ask steben53 about Toronto Don Valley Hotel & Suites, Ask valentinsimanovsky about Toronto Don Valley Hotel & Suites, Ask Wendy L about Toronto Don Valley Hotel & Suites, Ask Michelle S about Toronto Don Valley Hotel & Suites. What are people saying about hotels in Toronto, ON, Canada? Then at your request the Department of Health was engaged and reviewed all evidence and concluded that you did not receive bed bug at this hotel. I guess some rooms aren't renovated as yet, and I had one of those rooms. C$ 205 /night. These opinions do not necessarily represent the views of Booking.com. You can sort and/or filter them by time of year, review score, and more. Thank you for leaving such a kind review. Designed by . We actually stayed there in June of 2014, so we are hoping things have improved.We were very pleased with the look of this hotel when we first walked in; it looked clean and modern. My boyfriend has service experience and felt it was all handled well. There was a small single serve coffee maker in the room along with the coffee, powdered creamer and such. Prices are the average nightly price provided by our partners and may not include all taxes and fees. 6 photos. BED BUGS. My children had bites all over their bodies. The number of extra beds and cots allowed is dependent on the option you choose. We were also given a gift certificate for the restaurant. Tripadvisor performs checks on reviews. Best regards, Kevin Porter, General Manager. Dear Valued Guest, Thank you for taking the time to share your recent experience, although I am saddened to hear you were not completely satisfied. Attached bathroom Toronto Don Valley Hotel and Suites is an urban resort and the perfect base of operations for those looking to explore the city of Toronto. I was told by the manager that nothing was found however no report was not given to verify the conclusion. Air conditioning The pool was great. Review of Toronto Don Valley Hotel & Suites. Staff at the 24-hour reception area can arrange a taxi upon request. The kids were excited to swim in the indoor pool they had seen online in the pics. The accommodation features la carte restaurant and bistro bar on site and offers to take advantage of a fitness center. 347 reviews. Second, the room wasn't what I expected at all. Wont be staying there again most likely. Great locations and deals for every budget. In both cases the reports came back that these rooms had no signs there had ever been bed bugs. Air conditioning All content should be genuine and unique to the guest. language, whether its just a rating or contains comments as well, etc.). Wasn't worth the price I paid. Plus, I was pleased with . We have people and automated systems that specialize in detecting fake reviews submitted to our platform. We always stay in the newer "renovated" rooms rather than in the older part of the hotel and have been very satisfied with our experience. Toronto Don Valley Hotel and Suites. Its a tough job. Dear Guest, Thank you for taking the rime to share your recent experience, but I believe you may have been here during our renovation program in June 2015, where there were several projects on the go including the replacement of lighting fixtures and guest room refurbishments. 416-449-4111. In both cases the reports came back that these rooms had no signs there had ever been bed bugs. Looks newly remodeled, however I feel as though what a lot of hotels do not consider when remodeling is new flooring. Featuring a sauna, a golf course and a restaurant onsite, Toronto Don Valley Hotel And Suites is situated in North York district, 1.7 miles to Edwards Gardens. Air conditioning Balcony The drive into the City took anywhere from 20-50 minutes. The tub shower combo was not renovated. Following both your claims in 2013 and 2015 where you immediately asked for money we had Rentokil complete tear your rooms apart and send a report on their findings. Maximum size of 1 MB is allowed. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Toronto Don Valley Hotel and Suites offers 354 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. For Room Reservations: 1-877-474-6835 Please wait, we're checking available rooms for you. If you stayed at this property through Booking.com, you can write a review. The kids were excited to swim in the indoor pool they had seen online in the pics. Third, I was told that I would have A charge of $13.50 added to my card for parking. Toronto, Canada, -S - M3C 1 The on-site DV bar and bistro prepares a variety of meals throughout the day. Clean, spacious room, friendly staff, good value. In addition, the signal on our TV came in and out intermittently and would often freeze. Worst trip ever!More. Review tags are currently only available for English language reviews. The kids were excited to swim in the indoor pool they had seen online in the pics. Just a 15-minute drive from the city center, Toronto Don Valley Hotel and Suites features an outdoor pool with a sun terrace and an indoor pool with a glass ceiling. With that being said there is nothing wrong with the regular non-renovated rooms. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Would not recommend.". You can take a bus from Toronto Don Valley Hotel and Suites to Downtown Toronto via Eglinton Ave East at Wynford Dr West Side, Eglinton Station, and 2190 Yonge St in around 57 min. We look forward to seeing you on your next visit to Toronto.Sincerely,Carlysle Bourne Jr. We chose The Don Valley because all of the hotels within Toronto were very over priced. Toronto Don Valley Hotel & Suites, Toronto: See 1,135 traveller reviews, 626 user photos and best deals for Toronto Don Valley Hotel & Suites, ranked #86 of 140 Toronto hotels, rated 3.5 of 5 at Tripadvisor. An outdoor pool, a spacious fitness area, and a beautiful glass-domed indoor pool offer downtime relaxation. We look forward to being of service . If you're traveling for work, we'll sort the most popular Best regards, Kevin Porter, General Manager, was very upset when asked to pay $12 a night to park my car and @10 a night for bar fridge room was to be upgraded but lacked any character had only 1 chair for 3 of us would not stay here again room was average and needed furniture, Dear Guest, Thank you for taking the time to share your experience as it is through guest interaction and feedback that we as a company are able to meet guest needs. 11/12/2021. Once seated, the service was decent though. C . CarlysleB1, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review. Room Amenities. Additional sorting options might be available (by type of traveler, by score, etc). The guest rooms are decorated with a lounge chair and a desk chair similar to all hotels, and had we been informed we would have gladly delivered additional seating for your visiting guest. One negative was the breakfast, do not try the breakfast sandwich.. it is overpriced, greasy and tastes disgusting! Balcony Outdated, poor quality, beds were not comfortable at all, and quality of the bedding was pitiful. We have stayed in this hotel many years but the in 2013 my son was bitten by Bed Bugs and they compensated with free stay. 3.5-star eco-friendly hotel located in North York. I was told by the manager that nothing was found however no report was not given to verify the conclusion. View deals for Toronto Don Valley Hotel and Suites, including fully refundable rates with free cancellation. It is rated Accessible and pet-friendly. View As far as in room amenities go, everything was pretty out of date, but everything did function and was clean. Popular attractions Toronto Eaton Centre and Aga Khan Museum are located nearby. Taxes and fees that are shown are estimates only. Stay at this 3.5-star family-friendly hotel in Toronto. Magnificent view, a nice balcony, good bed, too. . View Toronto Don Valley Hotel & Suites: Bed Bugs! Our team tried our best to help you through your claim, and also invested many hours of research in ensuring you and your family had all the support you needed. It's a bit dated but has the essentials. You have a choice of two double beds or one king bed. Offering a gym, yoga classes and fitness classes, Toronto Don Valley Hotel And Suites is set in North York district, 1.8 km from Ontario Science Centre. Commute was not to bad into downtown about 25 minutes also to other shopping malls. Agradable. Something went wrong please try again later. Book hotels from Trip.com and get fantastic deals and exclusive discounts! Each accommodation is individually furnished and decorated. I have emailed them back 2x in the past 30 days with no return email. We did have a Bed & Breakfast package available on the companies website, so please keep an eye out for this in the future. I would have given three stars but went up to four because of good service. Commute was not to bad into downtown about 25 minutes also to other shopping malls. Fine. I am saddened to report that our stay at this hotel was terrible. We were happy to book this room for my brother as we had limited time to arrange his travel plans. Guests praise the central location. Discover genuine guest reviews for Toronto Don Valley Hotel and Suites, in North York neighbourhood, along with the latest prices and availability . Good quality hotel friendly staff rooms a bit dated, DoubleTree by Hilton Hotel Toronto Downtown, InterContinental Toronto Centre, an IHG Hotel. Then at your request the Department of Health was engaged and reviewed all evidence and concluded that you did not receive bed bug at this hotel. Toronto Don Valley Hotel And Suites. 175 Wynford Dr, North York An urban retreat and the gateway to Toronto, the Toronto Don Valley Hotel & Suites provides affordable accommodations in the eclectic North York district. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Nick, I trust we will have the opportunity to be of service to you and your family in the future. Attached bathroom My boyfriend was not impressed and the hotel moved us, to a renovated room which was more modern had a small bar area, smaller bathroom. A damage deposit of CAD 200 is required on arrival. In addition, the signal on our TV came in and out intermittently and would often freeze. why is it so windy lately 2021; pretense in a sentence; den of thieves full movie filmyzilla; judith resnik accomplishments; the horse whisperer hospital scene; rage games online; who is clint black's biological mother; center console runabout 175 Wynford Dr., Toronto, ON M3C1J3 Canada (CAN) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871. The drive into the City took anywhere from 20-50 minutes. Please note that all Special Requests are subject to availability and additional charges may apply. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Dear Valued Guest, Thank you for taking the time to share your recent experience, although I am saddened to hear you were not completely satisfied. Tripadvisor performs checks on reviews. We purchased the Toronto Zoo Package off jaunt for two days/nights worth of stays and passes to the zoo for $120+tax. As for the reports it was your request that these be sent to the Department of Health and that you would deal with them directly and this was carried out. Come discover why we're an idyllic place to start and end your trip in Toronto. There was free Wi-Fi. Toronto, Canada, -S - M3C 1 Since hotels only receive a portion of the Groupon price, we called to see if they could offer a better deal than what was advertised, but they refused.In previous years, we were always offered either free parking or breakfast vouchers while staying over Christmas. I trust we will have an opportunity to be of service to you in the future and to show you the hotel you so vividly remember from previous visits. Staff were accommodating and gave my brother extra time to check out. If you continue to use this site, we will assume that you are happy with it. See 2,482 traveller reviews, 552 candid photos, and great deals for Homewood Suites by Hilton Nashville Vanderbilt, TN, ranked 31 of 216 hotels in Nashville and rated 4.5 of 5 at Tripadvisor. Note that you must ask and pay ($10) for a mini-fridge (cost saving/green initiative). About 2 hrs later they called back and I booked our stay. Its a tough job. The rooms of Toronto Don Valley Hotel And Suites have a functional decor. The front desk clerk informed me that they did not give out bottled water and directed me to a vendor machine, which the cost of the water was $2.50 American dollarsand oh yeah the machine didn't work. Nor have I been given report to show how often they maintain these rooms or call in specialist to check the room for bugs I was offered 1 days free stay in lieu of 4 days of suffering in sleep ness nights discomfort and vacation ruined. Enjoy free WiFi, an outdoor pool and breakfast. El Toronto Don Valley Hotel and Suites est situado a solo 15 minutos en coche del centro de la ciudad y cuenta con piscina exterior con terraza solrium y . Ew. Nor have I been given report to show how often they maintain these rooms or call in specialist to check the room for bugs I was offered 1 days free stay in lieu of 4 days of suffering in sleep ness nights discomfort and vacation ruined. Iron Lastly, my pre-auth on my card tool 3 days to get back to my card, and that's never happened to me before. I am happy to hear you were able to take advantage of a Groupon promotion that ran in December of 2014 as it was a heavily discounted promotion that included breakfast and parking. Toronto Don Valley Hotel & Suites. I am happy to hear you were able to take advantage of a Groupon promotion that ran in December of 2014 as it was a heavily discounted promotion that included breakfast and parking. The gym was lacking. I should have know better when I tried to call and book a room and a US call centre answered the phone and said they did not know anything about a Jaunt pkg and to call the hotel using a different number. We look forward to being of service to you on your next visit to Toronto. Best regards, Kevin Porter, General Manager, was very upset when asked to pay $12 a night to park my car and @10 a night for bar fridge room was to be upgraded but lacked any character had only 1 chair for 3 of us would not stay here again room was average and needed furniture, Dear Guest, Thank you for taking the time to share your experience as it is through guest interaction and feedback that we as a company are able to meet guest needs. As far as in room amenities go, everything was pretty out of date, but everything did function and was clean. Near the indoor pool is a hottub and work out area with full change rooms. Inspect the room carefully: mattress, behind headboard, night table etc. The nightmare occurred the next morning when my children woke up with several blood drops on their sheets and I discovered two bed bugs in their bed. The smell of weed was everywhere I turned. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. Only jpg,jpeg,png and gif files. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. The hotel rooms at our Don Valley Hotel offer the perfect space for both business and leisure stays. Toronto Don Valley Hotel and Suites offers 354 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. For what you're getting overall it is a good priced hotel. Aller directement au menu principal. Didn't use the pool. Staff were accommodating and gave my brother extra time to check out. Some of our guest prefer the traditional darker furniture, so many rooms are decorated with this style, while some prefer the lighter walnut coloured furniture and we also have several of these rooms as well. . The air in the hotel room was so dry, my boyfriends nose bled one night. Coffee machine As long as you cross over the DVP there is a ton of places from shopping, groceries, restaurants and coffee. To the hotel. It is a bit dated and the hotel had extra security at night. I did not have these bumps all over me my entire trip. Then the trained K-9 that Rentokil uses was brought in and the results were the same. It is $11.95 for overnight guest and is considerable less than the $25-$40 guest pay at downtown properties. Iron I did see the older rooms which are outdated but not too bad, I just wouldn't stay in them. . 2 double beds. See our Review Guidelines. Toronto Transit. Nor have I been given report to show how often they maintain these rooms or call in specialist to check the room for bugs I was offered 1 days free stay in lieu of 4 days of suffering in sleep ness nights discomfort and vacation ruined. We recently stayed at the Hotel and this time for 3 days my wife was bitten by Bed bugs. You could pay another CDN$30 to upgrade to the renovated part of the hotel, which would basically make it more expensive than the regular 3-night stay price of CDN$115 per night listed on the hotel website. Located near Aga Khan Museum, the 3-star Toronto Don Valley Hotel And Suites has 24 hour front desk assistance, shuttle service and laundry service. Front desk staff are friendly and professional; be nice at a minimum and you'll get that in return. There was no fridge. Review of Toronto Don Valley Hotel & Suites. 1.860 comentarios. Best regards, Kevin Porter, General Manager. Air conditioning The accommodation features la carte restaurant and bistro bar on site and offers to take advantage of a fitness center. However, we learned once our swim suits were on and we went downstairs that the pool was closed for the week for maintenance. All elegant units come with stunning views. We truly appreciate your feedback. Must also add we were very kindly allowed to check in at 9am so we could enjoy out first full day at the zoo which was greatly appreciated and certainly not something they had to do for us. Guests under the age of 19 are only allowed to check in with a parent or official guardian. We bought the Jaunt Zoo package and were so excited to be able to take the kids to the zoo, however, our family trip quickly turned into a nightmare. Free WiFi, 288 feet We complained the front desk manager and pictures . Modernly decorated rooms offer free WiFi. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. Toronto Don Valley Hotel & Suites: Bed Bugs! The front desk as well as the manager were not helpful at all with anything. Find popular and cheap hotels near Wenpan Valley in Jiaozuo with real guest reviews and ratings. Our family of 2 adults and 2 kids stayed for 1 night in August. Third, I was told that I would have A charge of $13.50 added to my card for parking. Each room comes with a coffee maker, iron, ironing board and cable TV. After you book, we'll provide details so you can contact the property directly. We complained the front desk manager and pictures were taken.. She had redness in her neck and all her back with great discomfort. Hello,Thank you so much for leaving such a kind review on your stay with us. Approximate prices in USD for a 1-night stay, Just a 15-minute drive from the city center, Toronto Don Valley Hotel and Suites features an outdoor pool with a sun terrace and an indoor pool with a glass ceiling. Not much around the hotel in walking distance, bus stop right out front. This year, we asked whether we could be given a break on the parking fee (the parking lot was pretty empty) we were told there was nothing that they could do.Even though we paid to stay in the newly renovated portion of the hotel, our room with two double beds did not look anything like the photos on the hotel website. There was a problem loading the reviews. Contributions should be travel related. You get", All "Bed Bugs Hotels" results in Toronto, Ontario. At least 3 weight machines were broken and one of the 2 treadmills, and half of weight set dumbbells was missing. Outdated, poor quality, beds were not comfortable at all, and quality of the bedding was pitiful. View deals for Toronto Don Valley Hotel and Suites, including fully refundable rates with free cancellation. Complimentary WiFi in all guestrooms and hotel's public space. The nightmare occurred the next morning when my children woke up with several blood drops on their sheets and I discovered two bed bugsI am saddened to report that our stay at this hotel was terrible. The property reserves the right to pre-authorize credit cards before arrival. This service may contain translations powered by Google. Prices are the average nightly price provided by our partners and may not include all taxes and fees. You can only leave a review within 28 days after check-out. The hotel was very nice and check in was good.We had a 2 double bedroom on the second floor. The onsite local and international cuisine restaurant, DV BAR/Bistro, features pool views and brunch. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. CarlysleB2, Front Office Manager at Toronto Don Valley Hotel & Suites, responded to this review. . The hotel is very clean and if you have a problem, they are more than willing to help you out, often sending people immediately to your room.The pool and lobby is beautiful and the restaurant looks very clean, although I did not eat there, we did order some room service which was a bit pricy but delicious. 5.8 km from Club 1 Studios. To the hotel. They're also applicable regardless of the comment's tone. This east Toronto hotel which dates back to 1963 is a stone's throw from the Don Valley Parkway / Eglinton Ave E exit. View However, we learned once our swim suits were on and we went downstairs that the pool was closed for the week for maintenance. Other highlights at this Art Deco hotel include a . Toronto Don Valley Hotel & Suites. Kevin P, General Manager at Toronto Don Valley Hotel & Suites, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The hotel has a rigorous program in place with the top pest control company in North America (Rentokil) and also has a preventative maintenance program in place to ensure there is never an issue. 175 . So we had to call again, however on the final call our reservations were made no problem.I did email the hotel a few times before our arrival just to confirm details and ask questions and had no problem getting quick & courteous replies.All in all a very nice hotel, in a rather quiet location. The rooms were spacious, we had 7 rooms with king sized beds, all of the rooms had full sized couches and big windows. I then spoke to the hotel manager and was told that they were going to call a specialist to check for bed bugs. Toronto Don Valley Hotel & Suites: BED BUGS - See 1,120 traveller reviews, 351 candid photos, and great deals for Toronto Don Valley Hotel & Suites at Tripadvisor. Not an enjoyable stay sorry guys. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. This stay includes Wi-Fi for free. Los mejores B&B y hostales de Don Valley Village (Toronto) en Tripadvisor: 3 opiniones , 4 fotos de viajeros y los precios ms baratos de 1 pensiones y posadas en Don Valley Village, Toronto . Get the travel advice you need. Over all we were very please with our stay and enjoyed our room. A breakfast is served in the restaurant. You could pay another CDN$30 to upgrade to the renovated part of the hotel, which would basically make it more expensive than the regular 3-night stay price of CDN$115 per night listed on the hotel website. We are so happy to see that you have enjoyed your stay at The Toronto Don Valley Hotel and Suites. Book Toronto Don Valley Hotel & Suites, Toronto on Tripadvisor: See 1,144 traveller reviews, 632 candid photos, and great deals for Toronto Don Valley Hotel & Suites, ranked #91 of 143 hotels in Toronto and rated 3 of 5 at Tripadvisor. I woke up with tons of small bumps all over my stomach and hands and legs. About 2 hrs later they called back and I booked our stay. Attached bathroom We used the outdoor pool which was heated but too deep for my kids so they had to stay on the pool steps and play. Tons of small bumps all over me my entire trip ) for a mini-fridge ( cost saving/green initiative.! And professional ; be nice at a distance of 600 feet from the venue please wait we! Taken.. 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