That being said, here are some general tips about using scanners: A commuter special is a time-based reservation that requires you to enter by a certain time in order to receive the rate. Your benefits card will automatically apply for purchases within one mile of your work address. Why cant I view all my Event Packages reservations on the mobile app? No, but dont worry! SpotHero is a parking reservation service. When you arrive, follow the instructions included on your pass. Oversized Vehicles include but are not limited to: SUVs (Ford Explorer | Any Jeep)Minivans (Honda Odyssey). Do I need to download anything to redeem my pass? SpotHero Promo Code for New Users SpotHero offers first-time users a promo code to get 10% off your first reservation. We also have an in-house monthly parking specialist who can help you find the perfect spot. Can I use my pre-tax parking benefit card on SpotHero's website? From the beginning to the end of my service, the parking company attempted to scam and get more money out of me. Compare prices and locations to find the best spot possible. The best SpotHero coupon got you $10 off your parking reservation. No. You can still use your SpotHero reservation! Do I have to be staying at the hotel or eating at the restaurant to park? Now, put your network on 4G e.g. Interested in trying SpotHero for yourself? You can purchase through SpotHero as a guest each time. If you enter after 10 am, you will be subject to paying extra onsite. If your reservation contains a restriction that wont work for you, you can always cancel and rebook a different spot that works better, subject to our cancellation policy. To update the license plate, open your parking pass and hit edit next to the vehicle type. Some locations charge an oversize fee for vehicles that are taller than 65 or longer than 181. What will be my monthly parking rate going forward after I purchase with SpotHero? How far in advance can I reserve parking? Once these reservations are confirmed they will be reflected in your account and the parking pass will update. If you go into your current parking pass from My Reservations, you will see a link where you can extend your parking, confirm any price change, and check out. Select which section youd like to update! You will be able to tell if there is a contract for a location if you see something called Contract Required. Also, look for the SpotHero promo codes with the biggest discount percentage. An oversize fee is a fee charged on-site in some locations, generally to vehicles 65 to 75 tall and over 181 long. Yes! Make sure the QR code isnt too big generally, smaller is better. Why are the times I am seeing different than the times I requested? We offer spots with a wide variety of amenities. Why isn't my normal spot showing up in the app? If you are having trouble getting into a garage, you can always take a ticket and get parked. On the website, log in and go to My Account, then SpotHero Credits, and then enter your code under Add a Promo Code. You also can enter the code on the checkout page by pressing Have a Promo Code? entering your code and pressing Apply before you book. If you paid to exit the garage, give SpotHero a call at 312-566-7768. As always, if you have any questions about the redemption process, you can give us a call for clarification. That said, if your reservation hasnt started yet, you can cancel it and book another spot at a different place! With Calendar Sync you can sync iCal and select the specific calendar to import into SpotHero. w/Coupon Code. How do I adjust the times when searching? After submitting your information, an account manager that oversees the location will reach out to you to finalize details. ERROR_FULL_BACKUP 4004 (0xFA4) The backup failed. We offer a wide variety of monthly rates that will suit your parking needs. When I try to book I get an error message. Can I still use my pass? Coupon Codes: 11. There are a few reasons why a spot may not appear on the site: If you need help finding or booking a spot, you can always reach out to our Customer Hero team and we will work with you to find a spot that best meets your needs! Can I apply a promo code if I'm using Apple Pay or Android Pay? Make your selections and then click Search again to ensure the correct rates pop up on the map for the times you selected! Dealspotr verifies, curates, and shares content and offers for brands we think you'll love. Our customer heroes are available 6 a.m.-11 p.m. CT any day of the week and are happy to help! If you select to purchase a spot that says non-recurring monthly on the checkout page, you are only paying for the initial month of parking payable through SpotHero. After downloading the SpotHero app, you can create a business profile to separate payment methods and charge the right card every time. Youll be able to see if this spot would charge an oversize fee before and after purchasing in the details. A pre-tax card is an IRS-approved benefits commuter card that allows customers to use up to $255/month of pre-tax dollars on parking near their work or a transit stop on their way to work. Read more about how it works here. Simply click on the monthly tab on the SpotHero mobile app and monthly parking options will populate when you search. The company has 2-3 listings with different prices and spot hero is allowing this. Since garages have limited space, they sometimes charge an extra fee in order to accommodate larger vehicles. However, we have a limited amount of spots available for motorcycles, so please call our customer heroes at 844-292-5257 to see if we have availability near you. Sometimes if a reservation is canceled close to when it was purchased, the charges will cancel each other out on your statement altogether. 915 Code 10% Verified Spot Hero: 10% Off Sale Get Code > more I forgot to scan into the garage. Dont forget to double-check if a spot is a printout required, to ensure you are redeeming your reservation properly. You can always cancel a reservation and receive a full refund up to the minute before your reservation begins. You dont need to, but it does make your experience easier! Below is a guide to what types of vehicles are generally considered Oversized, or Specialty Oversize vehicles. Of course! With Business Profiles, you can also set up to automatically receive an invoice weekly or monthly plus automatically send the invoice to major expense report providers. As long as you have Apple Pay or Android Pay set up on your phone and turned on, those purchase options will automatically show up on the checkout page. If you choose to purchase a spot that says recurring monthly on the checkout page, your card will be automatically charged until you cancel. Were happy to take a look for you if youd like to compare, so feel free to give us a call at (312) 566-7768. In the app, click on the reservation you want to change and press Edit.. You can extend the end time of your reservation once youre logged into the website or app as long as the reservation is still in session and as long as we have inventory available. Yes! Some reservations come with a barcode to scan in and/or out, some are monitored strictly by your license plate, and some just ask you to show your pass to the attendant onsite. With business profiles, you can avoid expense management each month with automated reimbursement through integrations with Concur, Expensify, Certify, or Chrome River. Absolutely! All well need from you when you book is an email address, so we can send your parking pass to you, and your credit card information so that you can purchase the spot. If the event runs long (for example, overtime or extra innings), all facilities that offer Event Packages will let you out with no extra charge as long as you leave right after the event has ended. To deactivate your SpotHero account, please unsubscribe from any of our marketing emails or email our customer heroes at support@spothero.com. SpotHero for Business simplifies business parking for both employees and employers. SpotHero allows you to save money on convenient parking spots by pre-paying online, or through our mobile app. You also can enter the code on the checkout page by pressing Add Promo Code, entering your code and pressing Submit before you book. If you want to purchase and share a reservation with someone else, simply forward them the parking pass after you receive your email confirmation. If you have any trouble or questions feel free to contact our customer hero team for more information. Will you prorate my monthly parking spot? If you are on our full desktop website, log into your SpotHero account and go to Reservations. Under the Current Reservations section, youll see the option to cancel under the Change column. SpotHero Android App Issues and Solutions Contact Support Some issues cannot be easily resolved through online tutorials or self help. You can now use SpotHero with Apple CarPlay to search for parking, book a spot, and navigate there, all within your cars dashboard. easier by making it fast and convenient to find and reserve parking in major Let them know that you have a SpotHero reservation and that you forgot to scan into the garage. The SpotHero price is the entire price youll pay for a reservation, and all applicable taxes and fees are included in the price that you see on the app or website! Event parking times are set to match the approximate times of the event and generally cannot be modified. If this was refunded in error, then our customer heroes with details at support@spothero.com. You should receive an email confirmation after booking a spot. 1) Visit the SpotHero website. If the spot is sold out or the garage cannot accept extensions, unfortunately, an extension isnt possible. You can find covered or uncovered parking, valet or self-park, spots that provide handicap or EV charging, spots that allow you to go in and out of the facility during your reservation, and more! If the prepaid card has a credit card insignia of a credit card we accept, then we can accept that card as payment. On the app, if you press the List View in the bottom left corner, youll be able to see the distance of the spots in miles from your destination. If you still have questions, give us a call at (844)324-7768 or email us at support@spothero.com. Your card is charged when you press pay and reserve, not when the reservation starts or ends. To change the times or dates on the website or app, simply click on the time or date you want to change, and a drop-down menu will appear. To update your SpotHero for Business account settings, go into Account Settings from the main menu of the app, and select Business Profile. From there, you can update your email address, default payment method, expense provider, opt-in or out of consolidated expense reports, and delete your business profile. We are working on adding that for our mobile drivers. You can also find sales and other promotions for SpotHero here as well. Mark Lawrence and Larry Kiss founded SpotHero in 2011. What can cause a F161 fault on the XNX? Prices and specials in the SpotHero marketplace are set by our operator partners. ERROR_RPL_NOT_ALLOWED SpotHero helps you get everywhere, For example, if you see a spot called Monday Friday: 6 am 7 pm, you may only park your vehicle inside the garage during those times. Not a problem! Simply drive to the exit gate and press the call assistance button. Pre-tax cards are intended strictly for use near a work or public transit stop on the way to work. Our heroes would be more than happy to help out right away! When you book with SpotHero, we guarantee you will have a spot to park at the price you paid or your money back. (4002) This thread is locked. You can learn more about canceling your SpotHero reservation here. There will always be details on your parking pass about where this spot is, along with pictures of what it looks like. To do so from the website, log into your SpotHero account and go to your reservations. In the last week, Slickdeal shoppers have saved 10% using our verified SpotHero coupon codes in 2023. Spot hero should better vet the companies that they use. If there is a contract, you will need to provide payments for the term of the contract. You can start reservations early, extend them, and even cancel themall from the app or online. Please make sure to read the description before finalizing your payment. Have a commuter benefits card? Here's a link to. Yes! The rate listed in the green search bubbles reflects the price you would pay for your entire stay. 3) Hit "confirm" and you're good to go! Sometimes even the best planned days hit a snag. Tap on the reservation you want to cancel. Its easy to edit or extend your parking reservation. If you're thinking about signing up for SpotHero, then use this coupon code FIRSTSPOT10 and you can get 10% off your first booking. Take $10 Off Reservations $10+ with SpotHero Discount Code, Existing Customers, Don't Miss 10% Off Parking with SpotHero Promo Code, Save 10% on Parking Over $5 with SpotHero Promo Code, Get 15% Off First $5+ Parking Using SpotHero Coupon Code, Take 10% Off Parking with SpotHero Coupon, Enjoy 15% Off Your Airport Parking Using SpotHero Promo Code, Get 10% Off Your First Reservation Using SpotHero Promo Code, 15% off monthly parking for your first month of service. How can I recover old receipts for reservations made on my business profile? Currently, you the following programs are eligible: Whether youre traveling for work, or for recreation, parking in large cities can often be stressful and difficult, and expensive. A commuter special is a time-based reservation that requires you to enter by a certain time in order to receive the rate. Need less time than you thought you did? The locations we partner with are privately owned, and SpotHero is considered one of their tenant businesses, so no need to worry! For instance, the parking pass might say You can enter anytime between 7 am 10 am to receive this rate. We definitely offer overnight parking. Parking passes are sent to the email address that was used to book. Select your Commuter Benefits Card at checkout. Its designed with special features to help drivers easily get from A to B and for employers to manage parking spend at scale. If it does not appear, check your spam folder. You can use your commuter benefits card within the SpotHero app by inputting your card info under the pre-tax payment type. Update SpotHero to the latest version on PlayStore. Don't think that are right people to listen to and wrong people to listen to. We partner with locations near several major airports nationwide. Yes, SpotHero is in Canada! The code will look something like this: Scan your code, and the garage gate will open! You can have it returned to the original source or as SpotHero credit. You can edit or cancel any upcoming parking reservation, and extend most active parking reservations (pending availability). Unfortunately not. How do I list my parking spot on SpotHero? This will NOT automatically book parking for that calendar. You can always give us a call to see if we can help! We do not prorate monthly parking at our locations. We are working hard to make this available online and in the SpotHero app. Many of these locations also offer complimentary shuttle service so that you can get to the airport with ease, so check the spot information for details! When searching, change the dates/times to the overnight period during which you plan on parking. You also can extend your reservation once it has started as long as the reservation is still in session and inventory is available! Its common for New York City garages to charge an extra fee for oversized vehicles. Totally! What are some first-time SpotHero user tips and tricks? Similar to how a hotel reservation works, you can enter at any time after the start time listed on your SpotHero reservation, and you can depart at any time prior to the end time listed on your reservation. If theyre not there, its likely that youre not logged in to the account that purchased the spot, or a spot wasnt purchased. Why isn't my reservation showing up in my app? There are a few reasons why you may have trouble extending a reservation. Failure to print your receipt at these locations will cause your reservation to be invalid. Check the directory to which you are backing the database. Please be aware that any time spent parked outside of your reservation is subject to a ticket, tow, or an additional charge (at the drive-up rate) from the parking facility. Then compare parking garages and rates near your destination. You can also use a coupon in advance to maximize your savings. In exchange, we get to offer the spaces at a discount and pass the savings onto you! Download the SpotHero app to book parking faster & easier. You can reserve anywhere from minutes in advance, to months in advance; you just need to purchase a reservation before you enter the garage. SpotHero issues coupon codes a little less frequently than other websites. Then select how you would like the funds returned. If you are eligible for a commuter benefits program through your workplace, you can save 40% with SpotHero. Standard-Size Vehicles include but are not limited to: 2-door cars (Honda Civic)4 door sedans (BMW 7-series). Please let me know if you have any additional questions! Pro tips for using a parking scanner: Click the QR code to display it more prominently. We operate in 300+ major cities in the US and Canada, and we've helped park 40 million cars since 2011. While oversize fees dont apply to every spot, well always make it clear in the spot details when an oversize fee is applicable. We always want you to feel confident when you park, and we are here to ensure everything is going right. To do so: Generally, yes! The coupons you see at the top of this page will always show the best SpotHero discount codes first. If you would like to report an issue please reach out to our Hero team either by phone (312) 566-7768, or email support@spothero.com for a prompt resolution. The total price of the spot should reflect the promo code. Were also a part of the Better Business Bureau! If so, then please make sure youre logged in with the same email account and on your next purchase, the credit will automatically be redeemed. Current SpotHero Coupon Codes & Deals. You can easily change the license plate on your parking pass! Can I change my license plate and/or vehicle information on Event Package reservations? While this is something that is decided on site, we try our best to let customers know about these fees before arriving, so check your parking pass to see if any oversize fees may apply. For details, please refer to theSpotHero Parking Guarantee. You can access your parking pass through the confirmation email we send you upon your purchase. Users have the option to pay oversize fees through SpotHero for some garages. If I overstay my Event Package reservation, can I pay for the extra time through SpotHero? SpotHero is a parking reservation service that lets you find and reserve hourly, monthly, airport, and event parking at thousands of lots and garages across North America. On the rare occasion that there is an issue or a lot is full when you arrive, call our customer support line at (844) 324-7768 immediately! Pay with fast guest checkout, and get a prepaid parking pass/reservation instantly via email. Although its listed as a recurring charge, you will NOT be charged that amount again (unless youve booked a recurring monthly reservation, which will be noted pre-and post-purchase). All of our billing goes through Stripe, a multi-million dollar company that operates in 20 countries, and we dont store full credit card information anywhere on our site. Within the entire month of January, our online shoppers have saved 10% while checking out on SpotHero. Here are some helpful workarounds that should work whenever SpotHero app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. Please do not purchase a second reservation if unable to extend as locations cannot process multiple reservations. Theres no additional cost and no obligation to purchase the recommended spots, so go ahead and try it out in the app! Your safety is our top priority! What if I didn't follow the correct redemption instructions? All Rights Reserved. $10 OFF. Having some trouble? Decide you dont want to park anymore? Was a full backup done before? All fees including the oversize fee will appear on the checkout page before purchase. Save up to 40% on public parking when you load your company's commuter benefits into SpotHero and use the app to find parking places all around town. To create a Business profile in the app, go to Settings > Business Profiles. Once you cancel your reservation, you will receive an email immediately to confirm the refund. Solve all SpotHero app problems, errors, connection issues, installation problems and crashes. How do I reserve a spot on my business profile? App had not worked for over 2 weeks. If for some reason the reservation is still pending within 7 days of the event, we will cancel it and refund you the cost. No need to worry about being ticketed or towed! We get it. If you input your destination into the search bar, the website will show you how far in minutes and miles the parking garage is from your destination underneath the spot title. If you provide proof of lower pricing at a competing retailer, you can get a price match. Follow these steps to resolve intermittent SpotHero app issues: This issue is usually caused by your network. If you do not see the post-intro rate listed on SpotHero, please get in contact with the garage office. This is an authorization hold from Stripe when a credit card is entered into our system. We understand the need for flexibility in your life, and SpotHero is here to offer flexibility in your parking. 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