Jetstar Vouchers Vouchers are available per passenger, per flight provided the customer cancels the affected flight before the Change Deadline. Check yourpoints balance,transfer points,update your details,claim missing points,top-up points,manage bookingsand more. If your flight was booked between 17 September 2021 and 30 April 2022, Jetstar will waive the change fee. Upgrade my browser. Can I redeem multiple Travel Credits for a single booking? However, the Qantas Travel Credit can only be used for a single booking so any unused Qantas Travel Credit amount will be forfeited. A program joining fee usually applies, however you can join free here. Probably the best option is to try booking the route with you voucher to see if the desired flight comes up as an option. Book your perfect holiday with a flight and accommodation package. Jetstar Regional Services Pte Ltd, BRN: 201229688K. Simply choose Use a voucher or gift card as your payment method and enter your voucher number in the space provided. Any subsequent vouchers will be sent to the email address supplied for the first adult listed on the voucher. Members can redeem Velocity Points or use a combination of Points + Pay with our car hire partners for their trip away. Check outourlatesttravel dealsand Frequent Flyer offers, including flights on sale,hotel deals, car hire and more. Jetstar Airways Pty Ltd ABN 33 069 720 243. Once you commence using your Flight Credit, the fare conditions from your original booking no longer apply, except the cancellation conditions (see above). If you dont use your Flight Credit before the expiry date, the Flight Credit value will be forfeited unless the original fare conditions permitted a refund, and your refund request was submitted prior to the expiry date. The flipside of this is that if your gift card is stolen or lost, theres no restriction on who can redeem it so look after it! Download our free online tools for individuals with dexterity limitation. Points cannot be earned on redemption bookings made with Points or a combination of Points plus pay. Find departure and arrival information and view ouron time performance. Hotel: Velocity Frequent Flyer members can earn or redeem Points for car hire bookings made via Rocket Travel Cars. View full Webjet Gift Card Terms and Conditions. It depends. Claiming . * The vouchers apply to both domestic and international flights. 7. Booking fees may apply, the individual terms and conditions of the Qantas travel credit type still apply. Only fares you can book with your Flight Credit will be shown when redeeming it. Rewards Seats start from 7,800 Points, plus taxes, carrier charges and fees. Also, if someone is selling a voucher, all they have to sell is the voucher code that you enter upon booking and what guarantee do you have that, once provided with the code, it has not been previously used by someone else to make a booking? (This is an automated process; please do not contact Customer Care.). Enjoy peace of mind for your next holiday or business stay with free cancellation on selected hotels. Earn Qantas Points when riding with Uber to and from eligible Australian airports. The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, orThe Qantas Club to start your journey off right. The actual Points required vary depending on the vehicle, rental brand, rate type, time of booking and date for which the booking is made. Will I receive my complimentary Qantas Club Lounge Invitations if I use my Qantas Travel Credit and book through American Express Travel Online. a QF flight number on your ticket). Some vouchers can be redeemed for flights and Jetstar Holiday products. Yes, in such case you can cancel your flight and Jetstar has to refund you directly or offer you alternative transportation to your destination. Book and manage your trip with features such as check-in, seat selection and boarding pass access. SeeAirline Earning Tablefor details. Find out more about our award-winning First and International Business cabins and more classes of travel on Qantas. Select the Use a voucher or gift card option on the payment page. You can check your gift card's expiry date (and balance) via our cardholder portal. Double Qantas Points will be credited to eligible Qantas Frequent Flyer accounts from eight (8) weeks after travel. Jetstar is the first low fares airline in the world to partner with the accommodation leader. Book 10 or more passengers travelling to the same destination. Buy flight and unique experience vouchers. Double Qantas Points may be earned on multiple eligible flight bookings made during the promotion period. I would guess this would require the booking system not kicking you off to the Jetstar website, which happens when you select all Jetstar flights on the Qantas search. You are using an out of date browser. Non-refundable and cannot be used for multi-city, Classic Flight Reward or Points Plus Pay - Flights bookings or redeemed for cash or other goods or services such as additional baggage or seat selection. Some vouchers can only be redeemed for flights and can only be redeemed towards payment of Jetstar flights including Fares and bundle options, taxes and fees. Lower fares may be available on qantas.com using a different payment method. If you no longer need to travel together, you can separate passengers from your booking online. Partnering with Jetstar means well be able to welcome even more Australians into the Airbnb community, so they can truly belong anywhere.. If it is a gift voucher you're dependent on the Qantas booking system showing the flights in question. If your booking includes a car or hotel reservation, or travel insurance purchased when booked with your flight, contact these providers directly for assistance with your booking. Redeem your Qantas Travel Credit against your booking. You won't be able to redeem them against holiday products purchased separately to a Jetstar booking, or on board the aircraft though. Customers need to access Airbnb through Jetstar.com to receive the flight voucher. Any applicable fare difference applies when redeeming your Flight Credit. Redeem Velocity Points with thousands of properties worldwide. Jetstar Japan Co., Ltd. If you need further assistance please view our ' how to ' guide on using your Qantas pass. Discover how you can start earning great rewards and savings simply for running your business. Discover how you can start earning great rewards and savings simply for running your business. You must be a Qantas Frequent Flyer member to earn Qantas Points. Yes, you can choose to use your Qantas Travel Credit to pay for your travel booked on American Express Travel Online, which may include additional charges such as airline surcharges and taxes. Purchase an Extra Legroom seat, choose a seat for your flight and view Exit Row . Any subsequent vouchers will be sent to the email address supplied. If booking on jetstar.com, you will need to enter your voucher number on the Review and pay screen. You can use your gift card to make a Jetstar flight booking including extras like checked baggage, food and drink, entertainment, accommodation or insurance. Restaurant and hotel reviews, photo galleries and travel articles. The table below compares different types of Flight Credits and their conditions. View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. Can I use my gift card on two separate bookings? Different conditions will apply to your Flight Credit depending on when your original booking was made and why the Flight Credit was issued. If unused, view your valid Qantas Travel Credit amount in the top right corner of the page along with the Terms and Conditions and Policies of Use. Any change fees that were applicable to the original booking apply when redeeming the Flight Credit (unless they have been waived). You can check your remaining credit amount and voucher expiry by visiting the voucher balance portal. Please ensure you review the cancellation policy attached to your reservation as these vary, and in some cases include non-refundable, non-changeable reservations. From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey. The minimum Points required to redeem a hotel stay via Rocket Travel Hotels is 2,000 Velocity Points. Make sure you check thefare conditionsof your original booking to find out what fees will apply when you redeem your Flight Credit. Below we outline the Flight Credit conditions and how to use it. Jetstar Asia Airways Pte Ltd BRN200403570D. Check your remaining voucher value on the voucher balance portal opens in new window. Buy flight and unique experience vouchers. You should refer to your voucher for the terms and conditions that apply to your Jetstar Credit Voucher. It may be used one time or more than once. Any additional direct payments required at time of pick up, are not included. Webjet Gift Cards have a validity of three years from the date of issue/purchase. We have extended the expiry dates for vouchers issued due to COVID-19 to allow you more time to book. Eligible Card Members will see the Qantas Travel Credit on the top right hand side of the screen. A Webjet Gift Card is perfect for any special occasion. The voucher is single use and can be redeemed towards the payment for one Jetstar booking (redeemable on Fares and bundle options, taxes or towards payment of Jetstar Holiday products (such as accommodation, flight and hotels packages, activities, transfers, parking or insurance) that are booked in connection with a Jetstar flight in the same . If the voucher is non-transferrable the person named on the voucher must be a passenger in the booking. 1829. Join today and start earning Points on the things you do everyday. If you received a credit voucher for a reason not related to COVID-19, please check the full Terms and Conditions on your voucher. Book flights, multi-cityor round the world trips, search using our interactive mapor redeem a travel credit. Can I find out the status of my gift card order? Get ready for your big adventure with our dedicated family section. The Jetstar policy on cancelled flights for flexibility bookings does not apply on free tickets like those of kids fares. Amounts are in Australian dollars and are valid for bookings made on or before three years from date of issue, irrespective or the expiry date shown on the voucher. Search and book from over 15,000 cruise itineraries. Full or part travel of an itinerary is eligible only if you book (regardless of payment date) and travel within the promotional dates as listed above. Probably the best option is to try booking . Please note that prepaid redemption bookings for Car Hire are non-refundable within 48 hours of travel. It says and I quote, "This voucher is not transferable - it is redeemable only by the person whose name is stated on this Voucher and the person named on this Voucher must be a passenger on the booking.". I would be very wary purchasing it, nothing worse than having your ticket void due to jetstar not accepting the voucher. We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. a QF flight number on your ticket) booked and paid throughAmerican Express Travelonline. Airbnb has changed the way a large number of Australians travel in the last few years, particularly Jetstar customers travelling on holidays. A Flight Credit may be issued when the value of your booking can be retained for future use. Designed for small to medium businesses. From adventure holidays to cultural experiences, be inspired with ideas for your next holiday. Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly a lot. With our interactive map it's easy to plan your next trip using money or Qantas Points. Available routes and travel dates vary by airline. For more information about Jetstars privacy policy, including how to access your information, refer to Jetstar.com. Terms and conditions apply. You should always refer to the terms and conditions applicable to your Flight Credit. No, the Qantas Travel Credit can only be redeemed online for new bookings at American Express Travel Online. Redeemable for one-way or return Qantas domestic or international flights departing Australia only. Please ensure the passport or photo-id presented on check-in matches the guests name you indicate when you confirm your booking. Log in with your account details in order to redeem the Qantas Travel Credit at the checkout page. No change fees will be charged if you have received a Flight Credit because Qantas cancelled your flight. Find out how to boost your businesses Qantas Points with a choice of American Express payment solutions. View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass. * Qantas and Jetstar will give customers a travel credit voucher if they decide to cancel their flights following the coronavirus outbreak. Find information on travel requirements and more. JavaScript is disabled. You must book and travel before 31 December 2023. The actual Points required vary depending on the hotel, room type, rate type, time of booking and date for which the booking is made. Book flights, multi-cityor round the world trips, search using our interactive mapor redeem a travel credit. What should I do if my voucher is in the wrong name? We recommend logging into the NAB Rewards site and trying again. View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. Partial refunds of Points are not available. 6. Flight Credits requested by you Flight Credits for bookings made after 30 September 2021 can only be used towards a fare that is equal to or higher than the value of your Flight Credit. Step 3: Apply Credit Discover our Australian domestic and international network, airline partners and oneworld. Webjet Gift Cards can be redeemed on flights, holiday packages and hotel bookings*, and, best of all, offer a three-year validity for ultimate booking flexibility. To redeem, enter the unique card number into the Gift Card field . Flight Credits issued on or before 31 July 2022: You must book and travel before 31 December 2023. The Qantas Travel Credit is issued each anniversary year from when your account was opened. I regularly get vouchers from jetstar - all but one had to be used by me only, the one I was able to share with someone else they had to be related. Earning points couldnt be easier. Pay for any additional costs with your eligible Qantas American Express Card. Anyone of any age can sign up. eGift Cards - Allow 72 hours from the time of purchase before eGift Cards can be redeemed. You may redeem one Travel Credit per booking. Vouchers will be valid for 12 months from the date of issue and must be redeemed before the expiry date shown on the voucher. Get the latest flight sales, accommodation offers, travel inspiration and more straight to your inbox. Any new and existing unused travel vouchers issued due to the impact of COVID-19 by Jetstar Airways (JQ), Jetstar Asia (3K) and Jetstar Japan (GK), have become multi-use vouchers By multi-use, we mean that the vouchers can be used across multiple bookings. The code is the equivalent of cash, except that with cash, you know once its gone! Flight Credits can be used for multiple future bookings. Just make sure youve used it all up before the expiry date. Additional costs, such as in-room charges, early check-in, late check-out and upgrades are not included and must be paid directly to the hotel. If the voucher can be used one time only you must redeem the Voucher in one booking only. Just what the seller told me. more, You seem to have JavaScript disabled. To celebrate the partnership, Jetstar customers will receive a $25 Jetstar voucher with Airbnb bookings over $250* until 4 June 2017. You can book hotels on the Jetstar website using your credit voucher, but only if there is a flight in the same booking. From 9am tomorrow Monday 16 March 2020, Jetstar customers should go to Manage My Booking on Jetstar.com and enter your booking reference and last name to request a voucher. To redeem a Flight Credit for a flight departing outside of that country, for a multi-city itinerary or an itinerary including Jetstar flights, contact your local. If you are booking a car for someone else, please ensure the passport or photo-id presented at vehicle pick up matches the drivers name you indicate when you confirm your booking. Webjet Gift Cards (physical and digital eGift Cards) have a validity of three years from the date of issue/purchase. It appears that JavaScript is either disabled or not supported by your web browser. For full details, seeterms and conditionsOpens external site. Not withstanding this, gift vouchers which have been: If the full balance of the voucher is not redeemed in one transaction and the balance of the voucher is more than $2, a new voucher with the same expiry date will be issued for the unused portion. Fare Guide Information Economy Classic Rewards, Fare Guide Information Premium Economy Classic Rewards, Fare Guide Information Business Classic Rewards, Fare Guide Information First Classic Rewards, Your rights under the Australian Consumer Law, New Zealand Civil Aviation Act Information, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Requirements Canadian Accessible Transportation, Qantas Frequent Flyer Earn Category tables, Physical Qantas Frequent Flyer card and kit distribution, terms and conditions applicable to your Flight Credit. Points cannot be earned on redemption bookings made with Points or a combination of Points plus pay. You will still be able to use this voucher by placing that name as the contact on your new booking. Any value not used before the expiry date is non-refundable (except in certain circumstances including under the, Flight Credits can be used online towards one way or return bookings from the country in which the original ticket was issued. Find out more about inflight dining, entertainment, seat maps and more. For a better experience, please enable JavaScript in your browser before proceeding. Taxes, fees and carrier charges are payable in addition to the Points required, these are quoted at the time of booking and are subject to change. If you purchased the FareCredit option when booking, you can cancel for any reason and get a credit voucher for the value of the ticket. Options for mobility and medical assistance and first-time flyers. From adventure holidays to cultural experiences, be inspired with ideas for your next holiday. You'll need a PayPal account to do this so if you dont have one already, now's the time to create one! Bookcar hire,car specials, commercial vehiclesandairport transfers. Credit voucher. Earning points couldnt be easier. Yes. Designed for small to medium businesses. Our dedicated team will collate all of the required information and arrange for your eGift Cards to be delivered to your lucky recipients. With lots of ways touse your points, youll be sure to find something you like. Your Flight Credit reference is six characters, and is a mix of letters and numbers. We believe the journey should be as exciting as the destination. Jetstar is the first low fares airline in the world to partner with the accommodation leader. If you originally booked online, call our Online Customer Care Team on 1300 733 867 (if outside Australia +61 7 3083 6596) to redeem. Options for mobility and medical assistance and first-time flyers. Get the latest flight sales, accommodation offers, travel inspiration and more straight to your inbox. Start your trip in the exclusive surrounds of one of our world class airport lounges. Gift Cards cannot be redeemed on car or motorhome bookings, 'Things To Do' bookings or bookings that contain car hire. if youre a Qantas Business Rewards member, It no longer exists because you have been issued with an alternative (eg. Redemption levels are subject to change at the discretion of Velocity Frequent Flyer. If the full balance of the voucher is not redeemed in one transaction and the balance of the voucher is more than $2, a new voucher with the same expiry date will be issued for the unused portion. Upgrade my browser. Need help with your Jetstar refund complaint? Find information on travel requirements and more. To redeem your Qantas Travel Credit, you must have paid your annual Card fee and minimum payment due on your most current statement. This is 0.5 cents per point, which is the same rate as using points at Coles. Deals on Qantas flights across a range of Australian and international destinations. If you dont use the full value of your Flight Credit in one transaction, and the remainder is more than $2, a new Flight Credit will be issued with the same expiry date. You must book and travel within 12 months of your original booking date. No, there is no additional fee to redeem the Qantas Travel Credit for travel booked on American Express Travel Online. Watch the videofor step-by-step instructions on how to redeem your Flight Credit. (a) How to use this Voucher forms part of these Voucher Terms & Conditions. Qantas Frequent Flyer members who register on thecampaign pageor via email and make an Eligible Flight booking between 12:01am (AEDT) Tuesday 13 December 2022 and 11:59pm (AEDT) 31 January 2023, for travel between 12.01am (AEDT) Tuesday 13 December 2022 and 11:59pm (AEDT) 31 December 2023 will earn double Qantas Points. Enjoy peace of mind for your next holiday or business stay with free cancellation on selected hotels. Book city tours, hop-on-hop-off buses, organised tours and more. * It comes as governments around the world enforce travel restrictions because of the coronavirus outbreak. There are different types of vouchers. Flying flexibly: Jetstar COVID-19 changes and cancellations. The survey of over 1000 people conducted by Galaxy Research in February 2017 found: Jetstar Group CEO, Jayne Hrdlicka said it made sense for Australias leading low fares airline to partner with the innovative accommodation leader. Request wheelchair assistance. Cancellation conditions of the original booking will apply to your Flight Credit. For more information about Jetstars privacy policy, including how to access your information, refer to Jetstar.com. You need to enable JavaScript to run this app. Ways to check-in for your flight including online and on your mobile. Have you received a credit voucher for a booking impacted by COVID-19? Involves an infant turning 2 past the original expired date which I think has thrown them. Ways to check-in for your flight including online and on your mobile. Step 1: Log in Log in to your American Express account. Based on a one-way economy class Reward Seat, plus $31.99 in taxes, fees and carrier charges5, Based on a one-way economy class Reward Seat, plus $39.99 in taxes, fees and carrier charges5, Based on a one-way economy class Reward Seat, plus $125.60 in taxes, fees and carrier charges5. Start your trip in the exclusive surrounds of one of our world class airport lounges. Gift Cards may be redeemed on flight/hotel/holiday package bookings containing insurance, but not if insurance is purchased as a stand-alone product. Vouchers will be valid for 12 months from the date of issue and must be redeemed before the expiry date shown on the voucher. Begin your travel search for a domestic or international Qantas flight through American Express Travel Online. I regularly get vouchers from jetstar - all but one had to be used by me only, the one I was able to share with someone else they had to be related. Your Qantas Pass can be used to pay for a flight booking on qantas.com : Book your flight on qantas.com. No subsequent voucher will be issued for amounts $2 or less. * Visit Business Insider Australia's homepage for more stories. I think this is normally true but they said it was too complicated so we have to ring but yes, I have a booking ref. Save. Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. To redeem, enter the unique card number into the Gift Card field on the payment page when making a booking. *Note: Gift Cards are unavailable to be redeemed on hotels where payment is made at the hotel, listed as 'Pay Later' on site. Refer to the. Can I use my Qantas Travel Credit to purchase travel for my family and friends? The airlines Conditions of Carriage and Fare Rules apply to all bookings. We pay respect to Elders past, present and emerging. Bookcar hire,car specials,commercial vehiclesandairport transfers. Simply register and book by 31 January 2023.*. You can track your Qantas Points, shop and more. Where there is a break in the journey, the Points required is calculated on a per sector basis. Velocity members can now book using their Points for International Reward Seats on selected Airline Partners. You can use your Jetstar Gift Card on as many bookings as it takes for you to redeem the full value! Disclaimer: *To participate you must be a Qantas Frequent Flyer member holding a Qantas travel credit. You need to enable JavaScript to run this app. Travel and partner special offers available exclusively for our members. You dont have to travel far to find your perfect getaway. Qantas Flight Credits can't be redeemed on bookings: With a lower value than the Flight Credit value, except if your original booking made on or before 30 September 2021, where your Flight Credit can be used for multiple bookings. Jetstar and Airbnb have today announced a partnership that will allow customers to book Airbnb accommodation alongside low fares flights at Jetstar.com, helping holiday-makers feel more at home. Can I transfer my Flight Credit to someone else? Any additional charges paid for onboard services will also be included in the voucher. Connect with a local pet sitter to mind your pet while you're on holiday. Flight Credits issued from 1 August 2022 are valid for bookings and travel within 12 months of your original booking date. Should Qantas suspect any fraud relating to a gift voucher, we may refuse to honour the voucher until we're satisfied that no fraud has occurred. Can I pay airline surcharges and taxes with the Qantas Travel Credit? Terms and conditions apply. Whether youre booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. However, any fees that applied to your original booking will apply at time of redeeming your Flight Credit, unless they have been waived. Once your flight has been undone, you can request a refund. Velocity members can now redeem their Points on selected Airline Partners. Customers need to access Airbnb through Jetstar.com to receive the flight voucher. Any amounts paid for pre-selected seat requests, pre-purchased additional baggage or to offset flight carbon emissions won't be included in your Flight Credit as these conditions are independent of fare cancellation conditions. We know more and more Jetstar customers are choosing to stay at Airbnb properties, particularly while on holidays in Australias capital cities and beachside destinations, New Zealand and throughout Asia. The number of recipients listed cannot be changed. You're trying to view your Flight Credit on the Qantas app. Enjoy peace of mind with free cancellation up to 48 hours prior to pick up. Track updates on extreme weather or other major issues that may impact your flight. Members can redeem or use a combination of Points + Pay to book at over 400,000 hotels across the world. Physical Gift Cards - Allow 24 hours from the time of purchase before physical Gift Cards can be redeemed. If my Flight Credit includes other people, can we travel separately? Our flights are generally made available around 12 months in advance, so youll will have even longer before you need to travel. Buy Qantas & Jetstar Vouchers Online | Qantas Rewards Store So now -. What can I spend my gift card on? Flight Credits are valid until the expiry date shown on your Flight Credit, unless an extension has been applied. 2. Car Hire: Velocity Frequent Flyer members can earn or redeem Points for car hire bookings made via Rocket Travel Cars. If you're unable to use your Flight Credit online and you redeem your Flight Credit through your local Qantas Office, the change booking fee usually charged for assisted bookings will be waived. Choose the seat that suits you before you get to the airport on Qantas operated flights. How can I use my Qantas Pass? (b) Treat this Voucher like cash. Jetstar will collect information about you and any other person named in the booking so that it can issue this Voucher and, when redeeming this Voucher, can process the travel arrangements. If you qualify and register for multiple bonus Qantas Points offers for the same flight segment, the highest value bonus offer will be applied to each individual qualifying segment. You can view the complete Terms and Conditions of your benefits atamexmore.com.au. Join Qantas Frequent Flyerorsubscribe to Red Email today. Unfortunately, the Qantas Travel Credit will be forfeited. Your American Express account must also be in good standing. Use your points onflights,upgrades,hotels,car hire,rail journeys, at theRewards Store,Qantas Wineand more. How can I check my balance and expiry date? Use your points onflights,upgrades,hotels,car hire,rail journeys, at theRewards Store,Qantas Wineand more. Only one double Qantas Points offer can be used per individual qualifying segment of your itinerary, however if you qualified for a special offer on your Qantas TravelPass, both offers will be applied. If a gift voucher is used in breach of this condition, it may be cancelled without refund. The names of voucher recipients may be changed when you redeem the voucher. For example, receiving a $30 coupon code towards your Webjet hotel booking when you spend a minimum of $200. Upgrade your web browser for an enhanced experience. Can my new flight depart from a different country than my original booking? Reward Seats or Any Seats. By multi-use, we mean that the vouchers can be used across multiple bookings. It may not display this or other websites correctly. Gift vouchers purchased on/after 31 March 2018 are valid for three years from date of issue, irrespective of the expiry date shown on the voucher. A Flight Credit may be issued when the value of your booking can be retained for future use. All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. Request wheelchair assistance. Keep in mind that if you cancel your travel booking, we will not be able to refund your Travel Credit. Any lost or stolen Vouchers will not be replaced. Check yourpoints balance,transfer points,update your details,claim missing points,top-up points,manage bookingsand more. It depends. Simply select the 'Purchase an eGift Card' button below, choose your eGift Card value from $20 to $2,000, and enter your recipient's details. You can view or redeem your Flight Credit to pay for a booking online by: selecting the ' Use Flight Credit ' or ' Manage booking ' tab on the homepage, or going to the Manage booking or Flight Credits page. Enter your Qantas Pass number and expiry date. Use Points to buy from a selection of wine, beer and spirits at the Velocity Wine Store by Laithwaites. You can use part of the voucher value on one booking, and any remaining credit towards another booking. Our Holiday Packages (flight + hotel) can also be booked with your voucher via www.jetstar.com/holidays opens in new window. Flight credits for bookings made on or before 30 September 2021 can be used for multiple future bookings. It's a credit voucher and they said I had to ring to book. Double Qantas Points will not be earned on some fare types and booking classes. If you're unable to use your Flight Credit online and you redeem your Flight Credit through your local Qantas Office, the change booking fee usually charged for assisted bookings will be waived. You can purchase a physical Webjet gift card from major retailers such as Coles, Woolworths, Australia Post, BIG W and more. Find out how to change your booking, contact your local Qantas Office and get answers to other questions. For example, if you purchased a Red e-Deal or sale fare, thechange feewill be charged when you redeem your Flight Credit. Find out how to change your booking, contact your local Qantas Office and get answers to other questions. Which fare conditions apply for bookings made with my Flight Credit? Only one voucher can be redeemed per booking. On the 'Payment' page, select the 'Qantas Pass' option on the payment panel. Credit vouchers issued by Jetstar Airways (JQ) and Jetstar Asia (3K) for flights impacted by COVID-19 that were due to expire by 31 December 2022, now have an updated expiry date of 31 December 2023. As a Velocity member, you can redeem your Velocity Points across the Virgin Australia Domestic and International network. Your Qantas Travel Credit is issued annually on the anniversary date that your account was opened. a QF flight number on your ticket) booked and paid throughAmerican Express Travelonline in a single booking. 0235566). An error occured while retrieving your NAB Rewards details. Hotel . Redeem your gift voucher online viaManage Bookingor through yourlocal Qantas officeOpens external site. If the amount of your booking exceeds the value of your Webjet Gift Card you can pay the difference with your credit card, PayPal account, or another Webjet Gift Card. I have sent an email to the person selling the voucher asking if it is transferrable so will be interesting to see what he says. Qantas reserves the right to vary the terms and conditions of the promotion or promotion period at its reasonable discretion by publishing revised terms including but not limited to, cancelling or in any way modifying the offer or the offer period. AnEligible Flightfor the purpose of this promotion means a flight with a 'QF' flight number on an Australian Domestic or International ticket where a Qantas travel credit was used for full or part payment and where Qantas Points are normally earned. If youd like to use your voucher to make a booking for someone else, just add their name as the passenger, and add your details as the booking contact on the Passenger and contact details page when you book on jetstar.com. Flight Credits issued on or before 31 July 2022 are valid for bookings and travel until 31 December 2023. Step 2: Search Begin your travel search for a domestic or international Qantas flight through American Express Travel Online. If booking through the Jetstar Contact Centre, please tell them your voucher number. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, Fare Guide Information Economy Classic Rewards, Fare Guide Information Premium Economy Classic Rewards, Fare Guide Information Business Classic Rewards, Fare Guide Information First Classic Rewards, Your rights under the Australian Consumer Law, New Zealand Civil Aviation Act Information, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Requirements Canadian Accessible Transportation, Qantas Frequent Flyer Earn Category tables, Physical Qantas Frequent Flyer card and kit distribution, Qantas Customer Care Vouchers terms and conditions. Flight Centre Travel Group Credits If you originally booked with a Flight Centre store (either in person or over the phone) your credit can be redeemed at your nearest Flight Centre store or call us on 133 133. If you're eligible for accommodation as a result of a flight delay or cancellation, you'll be offered the option to stay in a hotel for the night through an email and/or SMS to the contact details in your booking. Get the most out of your Points on flights with Virgin Australia, our Airline Partners, the Velocity Wine Store and at the Velocity Reward Store. Search and book from over 15,000 cruise itineraries. PayPal is currently the only way to pay for a Gift Card order. If you booked through a travel agent or third-party websites (eg. Yes, you can. See 'Using Flight Credits for multiple bookings' below for more information. You can use your gift card to make a Jetstar flight booking including extras like checked baggage, food and drink, entertainment, accommodation or insurance. Information about visas, health and more. You can order a Webjet eGift Card online and receive it instantly via email in a print-friendly format. Yes, you can pay by credit card via PayPal. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The vouchers I receive through my Jetstar CC have TandC's that state it must be used for myself or have me as the contact for the purchase, not transferable. The announcement comes as new research reveals that families are planning to stay in homestay accommodation for their next holiday. Can I use my Flight Credit for Multi-city and Jetstar bookings? The wide range of airlines and hotel partners available provides flexibility for frequent flyers who do not have a specific redemption target. Please note: this address must be in Australia. We do everything we can to process credit voucher requests as quickly as possible. Can anyone shed any light? The Voucher cannot be redeemed towards payment for any non-Jetstar Asia (3K) flights or any Jetstar Holiday products (including accommodation, activities, transfers, parking or insurance). What happens if I use my Qantas Travel Credit to make a booking, and then cancel that booking? Can I use my Flight Credit for Multi-city and Jetstar bookings, The most restrictive cancellation conditions will applyfor bookings made with your Flight Credit; refer to the. To redeem, enter the unique card number into the Gift Card field on the payment page when making a booking. We'll send it to you (or your chosen recipient) by registered post to your nominated delivery address. Redemption levels are subject to change at the discretion of Velocity Frequent Flyer. Earn Qantas Points when riding with Uber to and from eligible Australian airports. Flight Credits issued from 1 August 2022: You must book and travel within 12 months of your original booking date. You may also redeem your Flight Credit by: Its not possible to use a Flight Credit to pay, or partially pay, for a new booking created outside of the above options, such as via the flight search page or the Qantas app. Earn Qantas Points on our huge range of accommodation options worldwide. Only one person can be booked at a time. When cancelling your booking online, you may be presented with the option to request a Flight Credit. Cheers. If your new booking has a more restrictive cancellation policy, then those cancellation conditions will apply. Fees calculated in the examples are correct as at 19 May 2022. Track updates on extreme weather or other major issues that may impact your flight. A Webjet Gift Card is perfect for any special occasion. Access to travel deals in the palm of your hand, Webjet is a licensed member of IATA (licence No. Need your gift in a hurry? Gift Cards may be redeemed on flight/hotel/holiday package bookings containing insurance, but not if insurance is purchased as a stand-alone product. There are no fees associated with obtaining your Flight Credit. How do they work? Earn Qantas Points on our huge range of accommodation options worldwide. Book your perfect holiday with a flight and accommodation package. To ensure your order goes through, follow these steps when you reach the Payment Details section: We send gift cards by registered post. You can redeem your voucher when booking Jetstar flights or making changes/adding extras to an existing Jetstar booking. * * *Qantas and . Can I book accommodation with my credit voucher? Things don't always go to plan, and you may need to know how to cancel your booking. This offer cannot be used in conjunction with any other Qantas Points or Status Credits offers offered by Qantas. Choose the seat that suits you before you get to the airport on Qantas operated flights. Double Qantas Points will be earned on each eligible flight booked within the offer period. We pay respect to Elders past, present and emerging. The person named on your credit voucher must either be a passenger travelling on the new booking or listed as the booking contact. Before booking any international flights and before you travel, check current Australian Government travel advice on www.smartraveller.gov.au. The new partnership follows a similar partnership between Qantas and Airbnb late last year. Unlike other frequent flyer programs, it's free to be a Velocity member. When using my Flight Credit, can I book a fare lower than my original fare? Book city tours, hop-on-hop-off buses, organised tours and more. Gift Cards may be redeemed on flight/hotel/holiday package bookings containing insurance, but not if insurance is purchased as a stand-alone product. Which cancellation conditions apply to bookings made with my Flight Credit? Click on the link in the email or SMS to choose your hotel. This amount is then subtracted off the total left to pay. The familiar smiles are waiting to welcome you onboard. Can I pay for a gift card with my credit card? Can my new flights depart from a different country than my original booking? Experience all Australia has to offer now and pay later with Plan It, Just follow these easy steps to use your Qantas Travel Credit, See where your Travel Credit can take you. Copyright 2023 American Express Company. Any applicable fare difference will apply. Amounts are in Australian dollars and are valid for bookings made on or before the expiry date stated on your voucher. Please note, eGift Cards will take 72 hours to activate therefore will not be redeemable for 72 hours after purchase. When you're ready to redeem your Flight Credit, enter the credit reference and your last name below. A break in the journey includes: (a) a stopover, which means: (i) in an Australian domestic itinerary, a break of journey at an intermediate point when onward travel does not take place on the same calendar day; and (ii) for all other itineraries, including those containing a domestic to international connecting flight, when a passenger arrives at an intermediate point and is not scheduled to depart within 24 hours of arrival; (b) a change in class of travel within the journey; or (c) a change in operating airline where the airlines are located in different Reward Seat Points tables. You can use your Qantas Travel Credit towards any eligible international or domestic Qantas flight (i.e. Trying to do some pre-planning as the voucher is for one person but the trip is for 5 others and need to book the rest straight away! All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. Singaporean Travel Agent Licence No: 02495. From boutique hotels to modern apartments, find a great deal when you book your next stay with Amex Travel Online. Ways to check-in for your flight including online and on your mobile. You'll need to access it either on your desktop or mobile device. Find out more about our award-winning First and International Business cabins and more classes of travel on Qantas. Can I book my travel over the phone with assistance from a consultant? Flight Centre) you will need to contact them directly for assistance. Apr 27, 2015. You can track your Qantas Points, shop and more. How to connect with us through Social media platforms. Find out all the ways to Redeem your Velocity Points. All bookings made through this platform are subject to Rocket Travel terms and conditions. Jetstar and Airbnb have today announced a partnership that will allow customers to book Airbnb accommodation alongside low fares flights atJetstar.com, helping holiday-makers feel more at home. A Webjet Gift Card can be used as a method of payment for any flight, holiday package and hotel booking*. Vouchers can only be redeemed towards payment of Jetstar Asia (3K) flights including fares and bundle options, taxes and fees. To find out more or place an order, email us at [emailprotected]. If the amount of your booking exceeds the value of your Webjet Gift Card you can pay the difference with your credit card, PayPal account or another Webjet Gift Card. Ensure you add your Frequent Flyer or Qantas Business Rewards details into any new bookings you make using your credit value. Manage booking; Manage booking; Seat selection. The minimum Points required to redeem a rental car via Rocket Travel Cars is 2,000 Velocity Points. Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. To redeem a Webjet Gift Card, simply enter the 12 character alphanumeric code on the payment page. Upgrade your web browser for an enhanced experience. With lots of ways touse your points, youll be sure to find something you like. Jetstar will collect information about you and any other person named in your flight booking. When you cancel a booking, either online throughManage bookingor by contacting your local Qantas office,you may be offered a Qantas Flight Credit. If you prefer a refund instead, you must request it before you start using your Flight Credit and before the expiry date. See Jetstar.com for further details. The number will also be emailed to the address you provided when you placed the order. Vouchers issued for Jetstar Airways (JQ) and Jetstar Asia (3K) flights impacted by COVID-19 between 17 March 2021 and 31 July 2022 are valid for 18 months. The Points required for a Reward Seat will be based on the total miles for all sectors in a one way journey, except where there is a break in the journey. Whether you're in the mood for a drop of red wine or an ice-cold beer, you can redeem Points for that. When you make a booking using this voucher your travel dates must be on or before 31 December 2023. Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. Browse our airport guides and lounge network information. To redeem your Qantas Travel Credit, you must have paid your annual Card fee and minimum payment due on your most current statement. At checkout,redeem your Qantas TravelCredit by selecting the Travel Credit radio button. This partnership between Jetstar and Airbnb makes it even easier for Australians to book low fares flights and homestay accommodation for their next holiday. You can transfer your gift card to someone else. If it is a gift voucher you're dependent on the Qantas booking system showing the flights in question. Fly with us and discover the Qantas difference. Anyone of any age can sign up. Travel and partner special offers available exclusively for our members. If your American Express Card offers an annual Qantas Travel Credit, you can use this credit to put towards any domestic or international Qantas flight (i.e. You'll also receive complimentary transfers to and from the hotel. You must be a Velocity Member to redeem Points for car hire. Any amount not redeemed in that booking will be lost and no credit will remain, If the voucher is transferrable the person named on the voucher can transfer it to another person and does not need to be a passenger in the booking. Cheers. To see if you can apply for a refund, refer to the applicable terms and conditions for more information. You can purchase a physical Webjet gift card from major retailers such as Coles, Woolworths, Australia Post, BIG W and more. Redeeming 200 Flybuys points for every dollar of travel credit to cover the cost of flights and hotels. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, How to redeem a Qantas Flight Credit on qantas.com. Copyright 2001 - document.write( (new Date()).getFullYear() ); Online booking changes are available 24/7. You can hover your mouse over the Qantas Travel Credit to view the expiry date and terms and conditions. Can Flight Credits be used for multiple bookings? The number of people on a booking redeeming the voucher must be equal to the number of voucher recipients. If you dont use your Flight Credit before the expiry date, the Flight Credit value will be forfeited unless the original fare conditions permitted a refund, and your refund request was submitted prior to the expiry date. Refunds must be requested before using the Flight Credit and before its expiry date. 1. No, you can only use one Travel Credit per booking. *Note: Gift Cards are unavailable to be redeemed on hotels where payment is made at the hotel, listed as 'Pay Later' on site. Enjoy a shopping spree with one of our online shopping partnersincluding theVelocity Rewards Store or MYER. We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. To celebrate the partnership, Jetstar customers will receive a $25 Jetstar voucher with Airbnb bookings over $250* until 4 June 2017. 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