Outside of that, the hotel is very badly run. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. I witnessed several people with water shoes stepping all over the coral in the water. Outside of that, the hotel is very badly run. Guests can grab snack sand lunch at the Cajun Snack Bar. The drinks seemed unlimited but I am not sure, I think we had two each. With its beachfront setting and a magnificent 87,000-square-foot aquatic playground featuring five pools, tropical gardens, waterfalls, and exotic wildlife, this Maui . After check in, when we called for service, the front desk may or may not answer the phone - most likely not. I hope you receive more than two drinks on the all-inclusive two drinks will only get me through breakfast., This is the person in the reservation office I corresponded with. If you dont book a flexible rate, you may not be entitled to a refund. Highly recommend. First Name is required. As you likely guessed, these rooms come standard with a ocean view balcony. Pool was clean. It is a shame that in such an amazing destination a renowned hotel chain as Westin builds a fantastic hotel and then leaves its operation to a tiny bunch of nice but untrained people. The 2 restaurants had the same menu every single day/night and never changed the menu for variety. Crossing the front of the property is also a fitness trail, which is fantastic for the runners and joggers. I asked nicely a few times for them to turn it down and they did immediately, which was appreciated. I loved the hotel, it was hip new and fairly clean with unbeatable location next to the ocean. Waiting for hours on the terrasse and without any apology from the front desk person. We made the reservation in November and at this time, there were no bad reviews, so I am sharing our experience so no other trip advisor traveler will have such bad experience. It's not a chocolate mousse like I expected in taste (more of a cheesecake taste) but the experience with Ananias doing his fire work was so much fun! Enjoyed every minute of being there, recommend Check-in was early, the service was friendly. I got free upgrade and liked it. The Westin Desert Willow Villas, Palm Desert, The Westin Mission Hills Resort Villas, Palm Springs, Sheraton Lakeside Terrace Villas at Mountain Vista, The Westin Kanapali Ocean Resort Villas, The Westin Kanapali Ocean Resort Villas North, The Westin Princeville Ocean Resort Villas, The Westin Resort & Spa, Puerto Vallarta*. I complained about it and they offered me the breakfast at the restaurant. *Food- We did not get the all inclusive- but ate there most of the time. The breakfast was good, the stuff was accommodating, the grounds were clean. View from the window to the sea. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. 2.0 miles from Melia Cozumel. Three levels are offered Junior Suite (882 square feet), Suite (1130 square feet), and Master Suite (1313 square feet). *Cuzamil- this is located right off the lobby. I am wondering if anyone in the kitchen, chef included, ever dined in a decent restaurant. Very helpful, http://alejandroDOTcoronelATwestincozumel.com. Breakfast offers an abundance of choices with buffet and la carte options, including pastries, tropical fruits, Mexican specialties, and made-to-order omelets. The Westin Cozumel overlooks the Caribbean Sea from the northwestern area of our paradisiacal island. All Rights Reserved. Very beautiful location with hotel and pool. This upscale The Westin Cozumel Hotel lies 4.8 km from the local history Museum of Cozumel. Westin Cozumel lies next to San Juan Reef. This fee is subject to change without prior notice. The visibility was easily 100ft. Large portions of the path provide quite the rewarding view. Then again all you have to do is fall backwards into the water for us. 844-683-8959The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa phone number. They dont even understand that people generally put something on their toast at breakfast -they did not have butter, jam or anything. Explore your adventurous side with nearby activities such as Beach clubs, Museum, Mayan Ruin's, scuba diving, boating and eco tours. I'll be there just for three nights, but we always make time to go into town and also always eat one meal at the lobster house while we're there. Taxi is 95 pesos each way up to 4 people. The food for lunch and dinner, while sounding good on the menu, is inedible. You may want to try our handcrafted beverages, Hard Rock Cozumel( not included in our All Inclusive Package), Unlock your stay with the Marriott Bonvoy App, San Miguel de Cozumel, Quintana Roo, Mexico, 77613. Enjoy Food and Drinks Offered at The Westin Cozumel At This Hotel Las Gaviotas Caribbean Start your day at Las Gaviotas restaurant,enjoying our varied menu with fresh seasonal fruits, freshly baked home-made bread, natural juices, freshly coffee and balanced Mexican and International dishes, including our Eat Well Menu. Oh- and NO chair game- I hate that!!! Show Prices. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Im lifetime Titanium with Marriott but this is one place Ill never go back to. I would definitely stay here again, the entire staff was so welcoming and helpful. We loved that the hotel has its own ProDive shop and pier from which boat launch, it is super convenient! Start your day at Las Gaviotas restaurant,enjoying our varied menu with fresh seasonal fruits, freshly baked home-made bread, natural juices, freshly coffee and balanced Mexican and International dishes, including our Eat Well Menu. 52-998-848-7400 We recommend booking a free cancellation option in case your travel plans need to change. Read real guest reviews and ratings to book the best deal for you on Trip.com today! Which popular attractions are close to The Westin Cozumel? - See 728 traveler reviews, 1,292 candid photos, and great deals for The Westin Cozumel at Tripadvisor. It is less than 10 min taxi to the town area. Check out total event space, meeting rooms, and request a proposal today. Our staff attaches a great importance to our guests well-being and has the pleasure to make unforgettable experiences for you at each visit. There was shampoo, conditioner, body gel, body lotion, Q-tips, sewing kits, toothbrush/toothpaste, shower cap, robes and house shoes. 14. 1 is right on the beach. The information published here is to give the client an estimate of . Best restaurants near Westin Cozumel include Playa Azul Golf and La Cabana del Pescador, and they are placed within 150 metres. What food & drink options are available at The Westin Cozumel? This luxury hotel is 5 km away from the centre of Cozumel. The hotel has an outdoor pool and sun terrace, and guests can enjoy a meal at the restaurant. Dinner was good-- most things are grilled at this restaurant. Angel, Ananias, Jorge, Marco, Erbe, and Alejandra were all wonderful to name a few. From there you simply backroll onto the magical coral reefs of Cozumel and enjoy your dive. Phone:52-998-848-7400 *when snorkeling please do NOT stand on or touch the coral it can damage or kill it. Guests will enjoy Caribbean meals at La Cabana del Pescador, which is in 100 metres away. Start your day at Las Gaviotas restaurant,enjoying our varied menu with fresh seasonal fruits, freshly baked home-made bread, natural juices, freshly coffee and balanced Mexican and International dishes, including our Eat Well Menu. We stayed on the 15th floor and had an amazing view of the ocean. A Family run restaurant on the beach of Cozumel. They have plenty of lounge chairs on the beach, but not enough umbrellas. personal references to Alfonso should you require. We all enjoyed the evening restaurant Mayan menu. Maximum period that can be booked is 30 days. We recommend booking a free cancellation option in case your travel plans need to change. the hotel itself is superb. Yeah, thats cherry on top for those sunset views I keep talking about. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Can they explain exactly what additional expense this non-resort hotel needs to recoup from a 12 year old child staying with their parents in a room with 2 beds?Until someone goes in there and makes big changes, it is not worth the money or the SPG points to stay there. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Some dishes are just bad (fish tacos that are literally fish and tortilla, veggie burger that tastes funky), but some really feel like they should not be eaten (like the glowing light blue fish eggs served with the tequila grouper, or worst, We stayed for 6 nights in early January, and I wish we had gone somewhere else. Yes, The Westin Cozumel offers airport transportation for guests. The staff is always nice, smiley, friendly and really trying to help.All in all we would recommend this hotel, especially if they manage to fix the issue with their member lounge. Gaviotas is open every day for breakfast and lunch. The Westin Cozumel. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. . This time could not have been worse. Thanks for all the help. Find a The Westin Cozumel cancellation policy that works for you. Find a cancellation policy that works for you. Which languages are spoken by the staff at The Westin Cozumel? He folded our clothes for crying out loud! they made great food and drinks. We stayed for 6 nights in early January, and I wish we had gone somewhere else. Hotel Villas Colibri Suites & Bungalows 3 stars, Cozumel, Resort Viceroy - Luxury (adults Only) 5 stars, Riviera Maya, Hotel Wyndham Garden 4 stars, Playa del Carmen, Hotel Suites Costa Blanca 3 stars, Cancun, Hotel Costa Del Mar 4 stars, Playa del Carmen, Hotel Wyndham Grand & Villas 5 stars, Cancun, Aparthotel Blue Palms By Kamuvan 3 stars, Playa del Carmen, Hotel Krystal Urban Centro 4 stars, Cancun. Booked table at cuzamil, it's their onsite restaurant. We had a WONDERFUL time! 24 Hour Room Service. I am wondering if there was a manager and if the staff ever get ANY training in hospitality. Had an early issue with housekeeping but that seems to have been resolved. Cozumel ; When we arrived, we got our room at 5pm, 2 hours past checking time. they were very attentive. And Ismael was a great assistant keeping the spa area beautiful. Prices are the average nightly price provided by our partners and may not include all taxes and fees. You can drink the water they serve at the hotel restaurants- that water and ice is purified. Getentrepreneurial.com: Resources for Small Business Entrepreneurs in 2022. He came from (ta && ta.queueForLoad ? The restaurant was good here, I had tasty dishes. Business travellers will have access to a business centre provided on site. If you have it in your budget, I do suggest stepping up the Classic Balcony room upgrade. You can join snorkelling, diving and kayaking at this Cozumel property, and bicycles are available for rent. Open for Be careful! However, it is a lovely beach walk and the pay off is to be able to snorkel off the beach! The hotel features 152 rooms with a balcony and a sitting area, furnished with a writing table. 3:00 pm, Check-out: Boasting location a minute's walk from San Juan Reef, the 5-star luxury hotel comprises 152 rooms as well as a luggage storage and a convenience store. Early check in and friendly service. The Westin Cozumel Carretera Costera Norte Km 4.8, San Miguel de Cozumel 77613 Mexico +52 987 872 9200 4.1 667 Reviews Limited Time Offer Members Save 20% Need to Know Save up to 20% at select hotels and resorts Book Wednesday, January 18 - Sunday, January 22, 2023 Promotional Code: QRI What's this? Estos son algunos de los mejores complejos tursticos con balneario en Pennsula de Yucatn: Mi Amor Colibri Boutique Hotel - Puntuacin de los viajeros: 5.0/5. 645 reviews. Javier E, Gerente at The Westin Cozumel, responded to this review. One evening we order in room dining and it took us over 1.5 hours to get the food, which was not better that what is served at the restaurant. The beachfront location is tough to beat as a dining location. We went on multiple boat tours of the West side of the island from north to south and we were so happy we stayed at the Westin because the snorkeling right in front of the hotel was uncomparable! Also, just be prepared. Hotel Casa Turquesa. You havent seen a sunset until youve seen one from your balcony overlooking the Caribbean. this hotel was great base for exploring cozumel, loved it. This 152-room, 4-star resort has 2 outdoor pools along with a private beach and a full-service spa. Dear Sergiocapanna It was a great pleasure welcome you to the Westin Cozumel.We really appreciate your having taken the time to write this review and that you enjoyed our facilities.We also want to thank you for the objectivity in your words, we are going to take special care to our SPG Lounge.Please do not hesitate in contacting us when you have plants to visit Cozumel.Sincerely,Javier Estvez General Manager. A 1,7 km de Hotel B Unique. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). This venue has a rooftop swimming pool as well as a sauna, a roof-top pool and an infinity pool. Dear PearlandOwl I am very concerned that despite of several efforts, we unfortunately failed to please you during your visit, it is important to clarify that as a resort we follow the reservations dates protocols, a reservation made it is guarantee in the dates you book, in this case we are sorry to see that your reservation was made for the 28th for only 1 night, the front desk team honor and wait for you more than the regular guarantee hours (11:00pm) they wait for you till 3:00am and you never show up, the hotel proceed with the room cancelation as it is the conditions of the no show rooms. The Westin Cozumel overlooks the Caribbean Sea from the northwestern area of our paradisiacal island. Experience culinary delights from some of the best chefs in Costa Rica when you visit the bar and restaurants at Westin Reserva Conchal, An All-Inclusive Golf Resort & Spa. He's often out mingling amongst the crowd. You can take water bottles to the bar areas and ask them to fill with purified water and ice and they will with no charge. Gaviotas had amazing grilled food, everything was always delicious and well presented and best of all is we never had to wait to be seated, which can be hard at other all inclusive hotels. Whereas some resorts you might be running from mosquito swarms as you walk from your hotel room to the dining area, the ocean breeze which sweeps the entire property of The Westin sees to keeping the property mostly bug-free. This is a lovely hotel!!! (There are baskets for you to deposit your used towels in when you are finished with them, that way the chairs you were using are freed up for. Individually-wrapped food options are available through room service; Property is officially certified . Lunches and dinner ala cart and beautifully presented and served. Si vous vous rendez au Laguna Suites Golf & Spa en vhicule, n'hsitez pas utiliser le parking gratuit. Give it another couple of months and this property will be a full 5 star. Open for Questions about the accessible facilities and services offered should be directed to the resort at 52-998-848-7400. We loved our stay and can't wait to be back. You can visit San Juan Reef, placed near The Westin Cozumel Hotel. Excellent hire for Westin HR and do not allow yourself to loose such person. The Westin Cozumel All Inclusive is an all-inclusive resort. The Westin Cozumel: Beautiful views, great snorkeling and a wonderful location! Yes, The Westin Cozumel Hotel provides Wi Fi in public areas. Own or manage this property? There is a fitness area in the upscale accommodation. contemporary seafood and fresh fish. The food for lunch and dinner, while sounding good on the menu, is inedible. Unfortunately, this hotel has not trained its staff and they are not capable of serving guests in any facet of the operation. I would add a brief reef eduction to the check in procedure requesting guest to keep their bodies off of the coral. Everything was perfect, had an amazing stay. Carretera Costera Norte Km 4.8, Cozumel, Mexico. My family and I stayed at The Westin for 5 days. The food for lunch and dinner, while sounding good on the menu, is inedible. San juan reef was located in 200 metres from the accommodation. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101318703', '');}, 'log_autolink_impression');Cozumel for 9 years now. Absent as the thick jungles and lush vegetation which accompany the long walks from guest room to diving or beach. Just dont expect the same Westin front desk service as in the US. Also, the lounge doesnt have any water bottles, so we had to buy water at the gift shop. I was doing some special requests, using points, trying to use the elite lounge etc and they were completely confused by my requests. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. What a wonderful vacation to get away from the holiday craziness! Please see our partners for more details. You are leaving a Vistana Signature Experiences, Inc. (Vistana) site and going to a third-party website. Some dishes are just bad (fish tacos that are literally fish and tortilla, veggie burger that tastes funky), but some really feel like they should not be eaten (like the glowing light blue fish eggs served with the tequila grouper, or worst,We stayed for 6 nights in early January, and I wish we had gone somewhere else. In fact the entire property is a smoke-free resort. Service fee $12 per room / night. The bed was comfortable & room was very clean. Yes, free parking is available to guests. Lunch Beautiful views, great snorkeling and a wonderful location! Dear Mr. CedricNYCWe would like to thank you for choosing us as your holiday destination during your visit toCozumel.Our guests play a key role in helping us to improve our services and we truly appreciate the feedback.We have carefully noted each point you raised and would like to apologize for the experience which left you with dissatisfaction about a our SPG Lounge, be assured that we will work on improving our service. Located in Cozumel (Zona Hotelera Norte), The Westin Cozumel is within a 15-minute drive of Benito Juarez Park and Punta Langosta Pier. Thank you for staying with us and I hope you will give us another opportunity to serve you.Sincerely,Javier Estvez General Manager. The Sky Lounge was such a relaxing adult area with a bar, pool, and food, thanks to Eduardo, Leo, and Massiel at the Sky Lounge, they made us so many interesting drinks that you just had to take pictures and video of, like the jellyfish and the brain damage shots, they're the definition of awesome bartenders. The service was exemplary. The Westin is the newest hotel property on the island and in typical Westin fashion, it is modern, clean, and fresh. The hotel itself is brand new and beautiful, only opened in August 2017, but when you cant eat, have clean towels or get water replaced in the rooms the nice hotel features are hard to enjoy. Room service. Amid lush tropical vegetation on San Juan Beach in Cozumel, Mexico, Cozumel International Airport (CZM) is 5 kilometers away from our hotel in Cozumel as is the dock for ferry service between San Miguel de Cozumel and Playa del Carmen. We were sad to go but we will definitely be back! Just steps down the beach you can step onto our boat and get whisked away to the incredible reefs of Cozumel. It means you have credit at the restaurants and pool bar. Vistana Signature Network is a registered Exchange Program. The menu offers more than 40 dishes, as well as the Westin SuperFoodsRX menu, vegetarian and gluten-free options, and 21 flavors of artisanal ice cream. Destination fee $1.30 per room / night Go to the Presidente, its much nicer. The pool was amazing and I had delicious drinks in the sky bar. After dive one our staff will swap your air tank, plus have a dry towel and fresh fruit ready for you. All fields must be valid. It makes for the perfect place to sit an enjoy a Caribbean sunset. Inbox. For more specific information, contact the hotel staff. Some dishes are just bad (fish tacos that are literally fish and tortilla, veggie burger that tastes funky), but some really feel like they should not be eaten (like the glowing light blue fish eggs served with the tequila grouper, or worst, the scallops that are a deep yellow color). The pros definitely outweigh the cons heavily but do read my cons! Find a The Westin cancellation policy that works for you. Warm regards! People were best and ready to render an incredible service. This makes The Westin a very attractive location for many of our divers. Great architecture, all rooms have ocean view and are very roomy, bathrooms are exceptional, beds are fantastic. Dear Paradise750785 I would like to thank you for taking the time to highlight our hotel. During times of uncertainty, we recommend booking an option with free cancellation. Were checking available properties nearby. Turndown Service. We liked service and facilities, cant complain about anything. Relax with refreshing drinks in the sky bar that boasts a spacious terrace and a lounge. Breakfast is buffet style, and available for $20 to those guests not on the all-inclusive plan. OYO Hotel Bello Caribe . *Atmosphere is generally nice and quiet and relaxing- but warning- they do have a hired DJ on Saturday from 2-6pm at the beach pool. You may want to contact the hotel directly for your questions. Firstly, the good stuff! Open for Just a very poorly run operation which we could not imagine at a Westin brand hotel. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Particularly good location, modern decor. There are no extra beds provided in a room. Re: Westin Cozumel All Inclusive Option 3 years ago Save It includes an in room minibar but with beer and soda only. Checkin:4p.m. | They are outfitted with welcoming decor. Marriott Bonvoy Members save 20% and Non-Members save 15% at . I should note, if you need a room with two beds, the Classic Balcony is the minimum room level required. The only suggestion was to change in the public bathroom. This is a super special snorkeling spot and I hope it stays that way for years and years to come. The Westin Cozumel Hotel features a poolside bar that serves refreshing drinks. Or at least did last year! Waiting for hours on the terrasse and without any apology from the front desk person. Unfortunately, this property has no available rooms for your dates. Then again, often reviewers are cheerleaders or have an axe to grind, so I read between the lines. White glove service provides the perfect valet experience. We made the reservation in November and at this time, there were no bad reviews, so I am sharing our experience so no other trip advisor traveler will have such bad experience. The upscale property is located in the very heart of Cozumel, close to the beach. . Dear 139stanleyg Thank you much for your review, belive me I will never grow tired of reading such complimenting reviews or of providing the type of service that warrants feedback such as yours. And what an incredible view it is! *FINAL THOUGHTS: This is a super special hotel. More modern in appearance. 2031 Learn more Services, treatments and amenities Body scrub Body wrap My room type reserved wasnt honored. An elegant and charming atmosphere, Cuzamil offers you its innovative menu with international dishes of signature cuisine. It was extremely loud and played American club dance music. Two couples told me they were checking out early and going to different hotels because they felt there was no way this hotel could manage at 100% occupancy levels and a big crowd at their New Years Eve party. Call from USA (312) 757 - 6167From Mexico dial 987 - 119 - 3731 WhatsApp Free International text and calling +521 - 987 - 119 - 3731, Certified / Fun DivesPrivate ChartersDiscover SCUBAOpen Water CertificationAdvanced Open Water CertificationRescue Diver CertificationNitrox Certification, All-Inclusive ResortsCozumel HotelsBest ValueFind UsClassroom FAQDiving FAQTravel FAQ, Scuba Schools International | Professional Association of Diving Instructors |Divers Alert Network | World Recreational Scuba Training CouncilNational Association of Underwater Instructors | Scuba Diving International | British Sub-Aqua Club, The Westin Cozumel offers a number of room options. To summarized: worst hotel I have seen in that price range, i feel like SPG presented false advertising for this hotel and this badly impacted my perception of the Westin brand.Most of the staff provided a very bad experience, but a couple of people were nice though. Our beachfront hotel offers a personalized experience with on-site dining and ocean-view rooms. Dining This resort is home to 3 onsite restaurants, perfect for a quick bite to eat. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. Our room had a great bed and an astonishing view. Guests of The Westin Cozumel enjoy a full-service spa, an outdoor pool, and a 24-hour gym. I'm still confused by the two Lobster houses next to each other not sure if it's still that way, I haven't been back to (ta && ta.queueForLoad ? We explored up and down the coastline and saw the most amazing things. I talked to several other guests, and we all had the same impression - beware because you will need 3 hours to be served dinner in the restaurant, do not expect anything more than toast and simple pastries for the complimentary breakfast, unless you pay a steep price for full breakfast in the restaurant. $5 cab ride into town. View Hotel . The Westin Cozumel All Inclusive offers a private beach where you can relax in a sun lounger. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Unfortunately, this property has no available rooms for your dates. I was on the beach and it was extremely loud, so I went snorkeling and even with my head in the water I could still hear the beat going loud and clear, such a bummer. The check-in and check-out were so easy. U have my contact. Been very sick - See 7,023 traveller reviews, 5,785 candid photos, and great deals for Hotel El Cozumeleno Beach Resort at Tripadvisor. they even remembered us from the . The staff is very nice and try hard to make their jobs, but it is clear that: a) they are understaffed and b) they have not been trained at all. Cozumel | The Westin Cozumel Carretera Costera Norte Km 4.8, San Miguel de Cozumel 77613 Mexico | Phone: +52 987 872 9200 Privileged location overlooking the Caribbean Sea, the all-new hotel which is located in the north of the paradise island of Cozumel offers you a superior stay. 0.3 miles from The Westin Cozumel Free parking Pool All Inclusive Melia Cozumel View Hotel 4,571 reviews 0.5 miles from The Westin Cozumel Free parking Pool Special offer Visit hotel website Breakfast included 2022 Hotel B Unique View Hotel 110 reviews 1.1 miles from The Westin Cozumel Free Wifi Free parking Visit hotel website 2022 Hotel B Cozumel Review. This is the version of our website addressed to speakers of English in the United States. If your plans change, you can cancel free of charge until free cancellation expires. A delivery charge of $5.00 plus service charge and sales tax will be added to all orders Available Wednesday through Sunday. The turn down service was a nice touch and we looked forward to the towel animals they would make every couple of days. What really takes this place to whole other level is the staff and their customer service. The Chef's name is Massimo Vitale. If not, ask for him. There is another pool on the rooftop. When on vacation in a tropical place I want to hear the water and birds and palm trees swaying in the breeze, not blasting Lady Gaga and Post Malone. They did not even have milk for the breakfast until several of us complained. more. The outside patio wrapped around so we saw the water from the front and the jungle around the back. Two restaurants available, both with outdoor dining options, cook up an eclectic mix of local Mayan favorites and Caribbean specialties. Your All-Inclusive Apple Vacation includes round-trip airfare, hotel accommodations, round-trip airport transfers, and the services of an in-resort Apple representative. For bookings made on or after 6 April 2020, we advise you to consider the risk of Coronavirus (COVID-19) and associated government measures. ft cylinder ~ $5 / cylinder, Aluminum 100 cu. The Westin Cozumel The upscale 5-star Westin Cozumel Hotel enjoys a convenient location in the very heart of Cozumel and offers direct access to San Juan Reef. Westin was immaculate as hotel and resort. This Cozumel hotel is close to the beach. Thank you to all the staff that made our trip amazing, and a special shout out to Angel. Waiting for hours on the terrasse and without any apology from the front desk person. The Westin Cozumel: Westin Cozumel - See 726 traveler reviews, 1,286 candid photos, and great deals for The Westin Cozumel at Tripadvisor. Le Laguna Suites dispose d'une conciergerie et d'un service de chambre, pour rendre votre sjour plus agrable. The whole hotel was very clean. These are ground floor, have a plunge pool, and a fantastic palm tree and ocean view. The same goes for the bath amenities. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. The upscale property is based 4.8 km from Chankanaab Adventure Beach Park and approximately a 15-minute walk from Cozumel Country Club and Golf Course. Taxi to town and Just returned from 8 days at the Westin Cozumel. Also, there is a mini-fridge-bar, coffee and tea making equipment as well as a personal safe and an electronic key card provided. This resort is a great place to bask in the sun with a beachfront location, scuba diving, and snorkeling. Choose from an array of hotel or resort settings and give yourself the escape you deserve. Shade is limited and the sun is strong. Photos & Overview Room Rates Amenities Map & Location Guest Reviews Free parking from $290 per night See Rooms & Rates Rooms Adults Kids Age Check Room Rates Click here for Group Reservations (9+ Rooms) Drinks and food were wonderful! When we arrived, we got our room at 5pm, 2 hours past checking time. All-inclusive room rates at The Westin Cozumel are available. Skip to main content. Phone: +52 987 872 9200, ext. The spacious terrace includes lounge chairs that invite you to enjoy the beautiful beach sunsets. Checkout:10a.m. The Westin Cozumel is conveniently located near our harbor, near the golf course, and a short drive from downtown San Miguel. Room Service Menus WEEKEND BREAKFAST MENU Breakfast Hours of Service: 7 a.m. to 11 a.m. on the weekends. from your phone you can see restaurant wait times, order room service, schedule spa, and request maid service/items to your room. Check-in: We were only there for one day but WILL not stay their again. Amazing room, amazing staff and food to die for in a beautiful setting!!!! The Westin Cozumel features free WiFi throughout the property. If you didnt upgrade for your own private balcony whirlpool or plunge pool, no worries you can still head to the roof top pool for Cozumels best-view pool area. Right above the water. Greattttt place to unwind and eat food that is FABULOUS. Make Your Dining Reservations Early How did you book it? "Vintage old Villa surrounded by big hotels". Cozumel airport is set about a 15-minute drive away. They had 2 regular chairs and 2 lounge chairs on the porch and it was fabulous. Free Wifi. This will harm/kill it. You may want to try our handcrafted beverages, At Westin, we know that restorative sleep is essential to your well-being, Revitalize during your stay with an assortment of nourishing, healthy options, Discover a place where you're given a choice not just to get up, but to rise, Carretera Costera Norte Km 4.8, San Miguel de Cozumel, Quintana Roo, Mexico, 77613, Languages spoken by staff: 0.5 miles from Melia Cozumel. Confirmation is required. Claim your listing for free to respond to reviews, update your profile and much more. *Drinking water- They leave several bottled waters in your room each day, and you can ask for more. The hotel faces west, so get ready for some spectacular sunsets. Check your bills as we were overcharged on food a couple times. The Westin Cozumel Carretera Costera Norte Km 4.8, San Miguel, Cozumel, Mexico, 77622 - See map The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. I don't mind music in the background at a restaurant, but this was very loud American music you had to talk over. So friendly and accommodating. We appreciate you mentioning all the wonderful amenities you enjoyed throughout your stay with us, as well as the points you consider need some improvement. If I had known about it ahead of time I would have left the property for that time, and gone into town. . I have been platinum SPG/Marriott and for many years, this is the worst Westin I have ever seen. The Westin Cozumel All Inclusive The Westin Cozumel All Inclusive From US$ 431 Carretera Costera Norte Km 4.8, Cozumel, Mx, Cozumel, Mexico Reservation hotline: 18554586230 Check-in date: Check-out date: 0 Adults 0 Children Check availability Rooms Overview Location Reviews Amenities The Westin Cozumel All Inclusive On the other side, you can see the beautiful forest. Finally, you have the top-floor suites. *Mayan show every Friday at 7:30pm. It means you have credit at the restaurants and pool bar. Hotel El Cozumeleno Beach Resort: Stay away from the breakfast sausage! They have an Italian menu too. more. You can be in a cab in a minute, many cabs wait in the front of the property. There are some great place in Cozumel, a short $8 can ride away. I liked the food. Does it include an in room minibar? Nearby attractions include San Juan Reef (0.4 km). incredible views and a breezy, laidback vibe, Hard Rock Cafe Cozumel is a nice place to eat, drink, and unwind during your trip. Escape to vibrant Cozumel, Mexico, where the friendly staff at The Westin Cozumel hotel will help ensure no need goes unmet. Wifi gratuito. A total of 146 rooms are available at The Westin Cozumel, plus an additional 6 suites. Which room amenities are available at The Westin Cozumel? *Beach area: There is a beautiful, small beach entry. Luxury property, fairly clean, its staff and rooms were beautiful. Just steps down the beach you can step onto our boat and get whisked away to the incredible reefs of Cozumel. Non-balcony, aka Classic rooms, do not have a two-bed option. We never ate lunch there. Read more The building itself is not that bad, even though there are some issues (sewer smell in the bathroom after taking a shower) so thats where the 2 stars come from. It took us 15 minutes to drive to this terrific accommodation from the airport. Such activities as diving, kayaking and snorkelling are also provided. I am business owner and when I see management and potential I do what I can to benefit from it. Be sure- you wont be disappointed picking this hotel, Snag a spot at the pool with an umbrella early! Really attentive, friendly, made my wife and I feel welcome. These come standard with two Queen-sized beds. The housekeepers did an amazing job!! As noted previously, all rooms come standard with an ocean view, so really this is a fantastic entry-level room. Carretera Costera Norte Km 4.8, Cozumel, Mexico, 5Ta Av. All 6/5. We recommend calling ahead to confirm details. The other restaurant is called Cuazmil. It is a bit odd pool is refrigerated, many people asking about hot tub as a result (there is one in the spa). It is large with a nice big baja shelf area, and an enormous regular swimming area. #14 Best Value of 17 Cancun Hotels with Villas. A beautiful property with nice employees - but train them to run the hotel. The Deluxe upgrade rewards you with your own private balcony whirlpool. The room was rather beautifully designed, I loved it. But I am not surprised you called and the phone kept ringing. Room service is speedy as well and excellent quality. Rosa Road, Bgy. *Location- north end of the island. Hotel El Cozumeleno Beach Resort: 2013 family vacation - See 7,023 traveller reviews, 5,785 candid photos, and great deals for Hotel El Cozumeleno Beach Resort at Tripadvisor. Thank you for commenting on the great service you received from our team. It is not a very deep pool . . Great locations and deals for every budget. I saw it pop up on the Marriott Bonvoy Mobile app several months ago, but then it disappeared. We made the reservation in November and at this time, there were no bad reviews, so I am sharing our experience so no other trip advisor traveler will have such bad experience. Hotel fees paid at the hotel Rooms supper clean as expected from Westin chain. Service Request. I called the Platinum Elite support line and they found it. Oferta especial. Other hotel guests were wishing for a more authentic Mexican music choice as well. Additional charges may apply for meals at some restaurants, special dinners . We could actually see fish swimming from the 15th floor. Buccanos at night is a multi-ethnic, multi-sensory dining experience where flavors clash on purpose. If you want a special treat order the chocolate mousse. The accommodation is located 5 km from the centre of Cozumel and a couple of minutes' drive from the local history Museum of Cozumel. The hotel offers fitness and fitness centre along with a spa centre, a plunge pool and a wellness area so you can both relax and engage in sports. Thanks to everyone at the hotel for what is a great stay. After dive two well drop you at The Westin. Different websites sometimes have different options included in their price. To use our mobile site, please enable JavaScript. The hotel has an outdoor pool and sun terrace, and guests can enjoy a meal at the restaurant. Email address is required. Tripadvisor performs checks on reviews. Ask about 36% or 40%, Aluminum 100 cu. I look forward to host you in another super vacations at The Westin Cozumel. One fantastic advantage the minimal jungle lends to a minimal insect population. A very welcoming entrance indeed! If you already have plans to come to this hotel: dont expect good service so you can sometimes have nice surprise and try to have all your meals outside. Norte N 280 Entre 4Ta Y 6Ta Col. Centro, Cozumel, Mexico, 16501 Snow Road, Brook Park, United States, 451 Clyde Fant Parkway, Shreveport, United States, 909 North Thompson Lane Bldg A, Murfreesboro, United States, 711 Post Street, San Francisco, United States. Marcos and Arcos were top notch. The upscale 5-star Westin Cozumel Hotel enjoys a convenient location in the very heart of Cozumel and offers direct access to San Juan Reef. A buffet breakfast is served daily in the restaurant. This resort is committed to making our facilities, amenities and services accessible to guests with disabilities. Last Name is required. The Westin Cozumel overlooks the Caribbean Sea from the northwestern area of our paradisiacal island. And trips to the spa were pure luxury. Does anyone have an email for a good contact at the hotel? We found this at the hotel and all the restaurants we ate at around the island. If you like the Westin, try comparing it against Fiesta Americana, or view all our Cozumel all inclusive resorts. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. We stayed here when it first opened, and it was great. Plan your next event or meeting at The Westin Cozumel in Cozumel, Quintana Roo, Mexico. Other resorts had more sandy beaches full of murky water and seaweed, so having such amazing snorkeling right in front of our resort was a plus! We are absolutely delighted to read that you enjoyed your stay, and appreciate the proactivity and kindness of our staff. The only suggestion was to change in the public bathroom.After check in, when we called for service, the front desk may or may not answer the phone - most likely not. We use cookies to ensure that we give you the best experience on our website. Restaurante Gaviotas restaurant is an ideal place for enjoying contemporary cuisine. PROS: *Hotel- very nice. Hotel El Cozumeleno Beach Resort: Caught a disease from the food!! The Deluxe is available in one or two-bed options. Marriott Vacation Club International and the programs and products provided under the Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club brands are not owned, developed, or sold by Marriott International, Inc. Marriott Vacation Club International uses the Marriott marks under license from Marriott International, Inc. and its affiliates. Sheraton Store Shop Marriott Shop Courtyard Shop Le Meridien I overall liked it and they upgraded my room and we had bought a last minute deal so the AI part was $25 each, a total steal. The hotel was brand-new and upscale, and the stuff where service-minded, loved the unbelievable location near ocean, the coral reef, the beach. If you like to snorkel this location is a dream. In addition this is paired with the worst service you can get (30 mins wait to order, then main dishes served as we are still eating appetizers. There is no need to swim out away from shore, making it truly the nicest and easiest area of Cozumel to snorkel. 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