They cant even provide you with proof of your violations. Any update on you? Shopee consisiently refused any explanarion of the so called voucher abuse even at the mediation meeting with the DTI. I can not use the App Store! They can't even show some proof hiding behind data privacy excuses. Unfortunately they won't unban you. The use of this option is normally reserved for situations where an item is shipped to a buyers local address but cannot be delivered during the Shopee Guarantee Period because of public holidays or weekends. Ginee product management allow you upload products to all of your online stores from all marketplace just once! I filed a complaint already. Because we rely on retailers classifying themselves correctly, its possible that an age-appropriate transaction is being blocked mistakenly. Proof of product pre-ownership (e.g. What happens if seller doesnt respond to refund request Shopee? Apple has tightened up the online sales stores. If you ship orders late too often, your account might be suspended. Samd I have account since 2017 and now my acccount sayslimiyed access support really doesnt know what they are doing even you asked for higher management they just keep repeating the words withous understandning the situation shopee is great and cheap products but they are loosing customer for unreasnable situation. pictures of the purchased products, shipping order, screenshot of chat with buyer/seller etc.). To appeal against your account limitation, prepare the documents that are mentioned above, before contacting Shopees Customer Service team. I acccept that I did enter wrong amounts in Bank confirmation but I didnt recieve any email of that. Ugh . hi alex, i am currently in the process of setting up the tenant. Submit a complaint and get your issue resolved. Why is a transaction blocked for security reasons. If the system rejects it, there is no way for them to override it. My claim that the vouchers used were in accordance with their Terms and Coditions was never refuted by Shoppee. Report to CS totally cannot help. In this case, the sellers Days to Ship (DTS) and Estimated Delivery Time (EDT) are taken into consideration, which commences on the day that your payment confirmation is received. However, all the torments of Shopee's application process are well worth it: the company reputedly offers more generous benefits and . They can't even explain the specific reason how the violation occurred. Make sure that you send the item(s) back within 5 days. In the end, in a few minutes I am banned from my long time account with a tiny existing coin balance of around 6700 coins translating to around 30 US cents. there's 1770 left in may seller balance. Absurd! They also say it is voucher abuse but they wont explain further. Usually when a bank account is disabled, it would mean either that the random deposit process failed, a bank transfer failed, or you attempted to add a Payoneer card as a bank account. Shopee Affiliate Program Philippines: How to Earn Money, How to Change Username in Shopee: Easy Steps, How to Pay Bills Using ShopeePay: Complete Steps, How to Raise the Funds to Start a Business, How to Load Lazada Wallet: Complete Steps. Can'5 believe they are stopping me from transfering my money. A copy of business license / SSM registration (if applicable). Take advantage of all of the wonderful features offered by Ginee Philippines by signing up right now! Having trouble managing your online stores? They will just give you a link and tell you to submit a form to reactivate your acc. the user did have a hebburn.onmicrosoft.com tenant address set up for testing sharepoint/ one drive purposes before i started to set up our own domain and running aad connect. I am requesting shopee to release my funds on my account as soon as possible. Of course you can! They refuse to tell me how much i have to pay because of security reasons. If the retailer classifies themselves as a certain kind of business, Osper will decline the transaction and text the parent or guardian instantly letting them know it has been declined. Can you help or fix this error? (e.g., missing inclusions), You received the wrong product(s). (e.g., broken, scratched, dented). Please try again later plz give me any solution thank u. Personal experience. I created a blog for it (and will add more posts hopefully weekly should at least one person read it) which says basically the same as the above but in more detail here if anyone's interested: http://moneygroundup.com/2018/11/20/are-aliexpress-racist-mandatory-clickbait-first-post/. PayPal can also be reached on Facebook at Facebook.com/PayPal and on Twitter at @AskPayPal. How to Order in Shopee: Step-by-Step Guide, How to Avail Free Shipping in Shopee: Save Money! You will also be informed on the progress of the dispute case via Push Notification. How will I pay for my outstanding balance in Spay? 1-800-MY-APPLE, or, Sales and Sorry, we are not able to process your request. Their customer service sucks! Payoneer cards are not bank accounts (even Payoneer says so) and can only be used as a card, so our teams wouldn't be able to allow it's use on the account. Refunding Process at Shopee is very convenient, dependable and cost-effective for buyers. After that, you need to fill out the reason for your account deletion. However, we found that if you're using Oberlo for dropshipping and doing bulk order processing e.g. Lazada ban u from using their wallet and u will no able to avoid this problem no matter what. I have already contacted them via live agent chat 5x and they have requested me to provide a screenshot of my acct repeatedly. Related: Shopee Seller Return and Refund Philippines. I am experiencing this right now they say according to their system I have a linked account that has Spaylater due. Just like that bam! Let's teach them a lesson! Updated over a week ago. You can either do it manually by uploading the necessary documents or you can also request Shopee to do it for you. How did u all withraw ur balances? In some cases, you might be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address. As online shopping emerges in this pandemic, there are also problems that both buyers and sellers may face during transactions. And guess what .. Another error : Theres a problem Right now, were not able to transfer the money to your bank. you can reach me send me email here alexritram09@gmail.com. Essentially, Shopee Guarantee works by retaining payment for a seller and releasing it only when the buyer acknowledges that the order has been received in excellent condition. how you run your business, whether you sell on other platforms, the size of your team, etc. If you're given this option, an authorisation request goes to . Sellers have 2 calendar days to respond to Shopee. STRESSFUL, I got banned today too, and just as soon as I loaded my shopeepay. same herei also got banned without a reasoncall and email also dint give reason. Hello. Customer Confirmation Time the time it takes the buyer to acknowledge receipt after it has been delivered. Mac OS X (10.7.1), Nov 25, 2011 12:01 PM in response to iustum. Valid photo ID (e.g. Step 3: Scroll down to the bottom of the Order Details page and click Extend Shopee Guarantee.. So what to do now? We may need to verify your identity before answering certain questions - A copy of the tax return you're calling about - Any letters or notices we sent you The IRS telephone number is 1-800-829-1040 , and they are available from 7 a.m. - 7 p.m. Monday thru Friday. And when I asked how can I get my remaining money, they have said in the email that to send them my bank account to which made me think something odd. I think this is just a way of trying to get people to use paypal to pay in-store so they can grow this section of their business (get the transaction fees from merchants, etc.). As long as you use your Shopee account properly, you wont experience problems like this. How to pay Spay? However, after clicking on the weekly coin collection chart to collect today's coins, I was kicked out and banned from Shopee. Ginee Omnichannel allow you to automatically sync every stock from all of your online stores. By browsing this website, you consent to the use of cookies. Ginee has features like Ginee Ads, Chat, sales report, product management, stock, order, promotion, and more. File a complaint to DTI, DTI will send you a form.. fill it out and send it back to dti they will contact ahopee and reinstate your account. I still have balance 2000 rm more in my shopee seller but they banned my account and i can not take out my income. Its a very stupid discussion. Not to mention, their customer service sucks! Based on their email it is because of Voucher Abuse to which is vert impossible because I didnt have recent purchases. Otherwise, the request will be denied. Very same situation here! You can handle multiple stores from all marketplace just by single dashboard. Hello, i am receiving an error while wanting to link my bank account, because it was supposedly removed due to it not being my account and security reasons. Anyway, my main compliant is about the 1-strike banning for collecting what any account would be entitled to collect anyway. The following requirements are as follows: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-leader-1','ezslot_5',109,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-1-0');How do I get a refund from Shopee? Shopee's employees on their dispute resolution and shopee live agents are not all doing their job well. Then communicate with Shopee Malaysia customer service. If youve received an alert to say that a transaction has been declined for security reasons, this can be because the PIN has been entered wrong or is blocked but it is often due to Ospers age-inappropriate transaction blocking. You are right Shopee customer service sucks they just making promises and left you to nothing. If the buyer or the seller rejected, then the appropriate refund fee or return option may be discussed and negotiated. I kept asking why and how that happened but still no reply until now. From the replies, grammar, and robotic macros. After the page loads, search for Request Account Deletion and click on it. Visit the USPS Zip Code lookup website and enter your address. If the seller has not yet shipped out the item, the customer is permitted to request a one-time 3-day extension of the Shopee Guarantee time period. i got banned today. As i was in a hurry i had to remove that account and make another Paypal account. I still can't believe that they will ban my 4yr old account just like that. He is still selling on Shopee. Please remember that account deletion is permanent and irreversible. Please try again later. Shopee does not conduct thorough review, despite their assurance of it. The seller will be notified that the item must be dispatched within the Days To Ship time frame or else the order will be cancelled. Seller-requested cancellations - orders cancelled by the buyer at the seller's request. Hes also the one behind Pesohacks.com and Ballunlocked.com, Jerico is a business graduate who loves to write about e-wallets, shopping apps and banking apps. Prior to applying for a refund request, locate and tap on the specific order you want to request for a refund. passport, NRIC, student ID, work ID). Any solution to this? Prior to applying for a refund request, locate and tap on the specific order you want to request for a refund. I think they just hate the idea of people earning credits easily. How to Use Voucher in Lazada: Get Huge Discounts! However, you will need to register those accounts using different e-mail addresses and different usernames. Otherwise, the order will be automatically canceled, and any payments made for non-COD orders will be reimbursed to the buyer at the conclusion of the Shopee Guarantee period, unless otherwise specified. Secondary is their customer support is rather superficial as well as their software or business logic is really suspect. Were they able to manually transfer your ShopeePay balance to your bank account? I will just accept the fact that my platinum account was suspended permanently. You are viewing the PayPal Community Archives. If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. Hello I'm a buyer in Shopee. Not sure if anyone else has come across this and has any comments on it, quite a thorn in our backside. Browse on your Shopee app and look for the . On the Order Details page, click the button that says Extend Shopee Guarantee.. Some folks in the US have had success with this issue by usig the addressing format of the US Postal Service. Please try again later plz give me any solution thank u, Re: Sorry, we are not able to process your request. A simple fix is to prefix the name with a title e.g. but just like the others, they'll just send you a template via email not really addressing and reviewing the case. provided; every potential issue may involve several factors not detailed in the conversations Please try again later, Re: Sorry, we are not able to process your request. All postings and use of the content on this site are subject to the. Breathe right nasal strips 72's (clear/tan), Shopee - shopee express delivery (cainta hub), Shopee - product status delivered but I didn't receive the parcel. How is this legal? They deserve a class action lawsuit. Please help with this problem. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-large-mobile-banner-2','ezslot_3',125,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-2-0'); Orders that are canceled by sellers, buyers, or the Shopee system itself because the seller asked them to do so will be taken into consideration when computing the NFR. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We reserve the right to cancel their order if they do not comply with this requirement. I went as far as filing a complaint witht the DTI Philippines. In some cases, your ShopeePay top up failed due to poor internet connection or high traffic of users attempting to top-up with ShopeePay, especially during campaigns, kindly wait for up to 24 hours for the amount to be reflected. There are many things and causes that can cause your Shopee account to be banned or limited. Take note that in order to raise a request of Return/Refund, the date must have passed the Estimated Delivery Date or once the order has been delivered. Got banned out of nowhere for Shopee Singapore. Please try again later, Sorry, we are not able to process your request. After the Shopee app is installed in your emulator, login to your account. ComplaintsBoard.com is a leading complaint resolution website on the Internet. My platinum tiered account also suffered the same fate. My seller account was banned .Today received email notification that buyer request refund. Show. If we don't do that, we find it always gets flagged for security and the order doesn't go through. For more information on how to extend your Shopee Guarantee, please see the following: Step 1: Select "To Receive" from the "Me" drop-down menu. did you'll get your money? Read also: Shopee Malaysia: Back to Basic with Ginee Malaysia. Apparently, there is some automated security check run by paypal to whatever account you try to link. Ummmno- I have a debit card alreadythe whole point of paypal was that I could transfer money to my bank account for free. Absurd! I'm so disappointed in them, to be honest. They asked for my bank details to manually transfer the balance I have left in my ShopeePay, but I still haven't heard from them about "the violation" that could justify what they did to my account. Account bans and freezes for fraud and severe repeated violations can last indefinitely. How to Extend Shopee Guarantee? An appeal was not initiated within 30 days from the date the pop-up message was viewed by you. The request should only be made during the Shopee Guarantee Period. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. He is still selling on Shopee. Shopee's hiring process is nowhere near being simple: significant competition, several rounds of interviews, and tricky questions - both specific to Shopee and on a broad range of general topics. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. a few months ago. I tried contacting them 4 times the latest one was a while ago. :((. It really really sucks! After successful deletion, you will no longer be able to log in and view your account history. Sir please my account thik kor do sir please. If that's the case, you'll want to reach out to customer service. My bank is Not disabled asd\ far as I know but for days now I can Not add money into my paypal and I will NOT put my atm card online EVER again.so I have no use for Paypal if I can't ..use it. I cannot access my account. Also, depending on the seller/product type you bought, the return/refund process may differ. ask a new question. Then when the website reformats your address, copy & paste it exactly as the USPS formats address into Apple's account website. Shopee Guarantee is a feature that allows Shopee to temporarily retain payment in order to confirm that the transaction is successfully completed before releasing the cash to the seller. Please try again later. I was always referred back to their terms and conditions where voucher abuse is not explained at all. CS will just do [censored]. "Mr" or change the offending word and the order goes through fine. dating websites), Automated Fuel Dispensers. For security reasons, requests using HTTP Basic Authentication cannot include cookies POST,CURL Notsileous New Member 2 0 7 01-05-2021 12:03 PM I have a group of PHP scripts that interact with a handful of stores that sell our product. Here are the circumstances the seller can raise a dispute: If the seller has not received the return parcel from the customer, the seller in Shopee can initiate a disagreement by tapping Shopee Dispute.. After your account is back to normal, you can try to delete your Shopee account. 1. If buyers have not yet received their orders, Shopee will grant them a one-time, three-day extension of the Shopee Guarantee period at no additional cost. I know since I was also a victim of it more than a year ago. I hate it I also have money left in there. Pro, Wrote them by Message Us yesterday but still no help from support. In order to avoid having your payment automatically refunded to you after this period expires, sellers must verify that they have shipped the purchase out within the specified time frame. Part of their initial requirement to appeal is to submit 1 valid govt ID. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'digiwalletsph_com-large-leaderboard-1','ezslot_12',107,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-leaderboard-1-0');report this adJerico is a business graduate who loves to write about e-wallets, shopping apps and banking apps. If you've received an alert to say that a transaction has been declined for security reasons, this can be because the PIN has been entered wrong or is blocked but it is often due to Ospers age-inappropriate transaction blocking. Everyone has to go through it eventually. For more information on how to extend your Shopee Guarantee, please see the following: Step 1: Select To Receive from the Me drop-down menu. & snap!, without any warnings and recourse, effectively a 1-strike ban. The solution is simple, albeit with a subtle hint of racism. Asking why refund request by buyer . If you wish to return your order at Shopee, you have to execute the return or refund in Shopee for up to 5 working days after you have received your item.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'digiwalletsph_com-leader-2','ezslot_7',125,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-2-0'); if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-large-mobile-banner-2','ezslot_6',116,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-2-0');The reimbursement will be disclosed on your account in ShopeePay. Sorry, we are not able to process your request. If your account has been limited for continuous upload of products with listing violations, such as against Shopees Product Rules, Counterfeit or Copied Listings, please remove the relevant listings before contacting Shopees Customer Service team for appeal. Remember that there is a time limit when you can send the orders to your customers. Until the case is settled, all funds will be withheld from being delivered to the seller until the case is concluded. "Mr" or change the offending word and the order goes through fine. What happened to your account now? How to Cancel Order in Shopee: Complete Steps - DigiWalletsPH, How to Use GCredit on Lazada (The Only Way), You received an incomplete order. Sorry, we are not able to process your request. Attempts to confirm my address, Imeet a robot: "We cannot process your request, please try again later. Sorry, we are not able to process your request. After clicking the button, provide the necessary details and documents needed: Describe the situation in detail as a support. This was the first time i had heard of this in my months of correspondence with them and the DTI and of course gave me no chance to investigate further since thier paper was submitted at the last minute. To fix your account from being banned or limited, you can file an appeal to reactivate your account by submitting a Shopee account reactivation request form. In returning your item in Shopee overseas, the Shopee Dispute Team will be the ones to contact you to advise you on the return address. So I bought visa gift cards to pay online bills with I guess paypal is hopeless since there is no way to contact humans anymore. In order to do so, go to the Order Details page and click Extend Shopee Guarantee. They refused to explain which vouchers were misused and how. Your billing address format has to be exact. Full description of the business model (e.g. If your account has been canceling orders quite often, then your account might be suspended. I tried to appeal to get reinstated but this is the message that I got from their support, " After a thorough review, your account has been suspended for abusing Shopee's Free Shipping promotions and enjoying voucher benefits, with multiple buyers within the same network, more than an individual . Bye paypal! Related: Who are Shopees Delivery Partners? Same situation. Please help me with it. For genuine grounds, the seller wishes to refuse the buyers request. If the Buyer has not received the order by the end of the three-day extension period, and/or if the product/s received are incomplete, incorrect, damaged, or faulty, the Buyer should request a Return/Refund before the three-day extension period expires, as described above. After several exchange of emails they told me that my offense now is fake order creation and free shipping abuse. After your account is back to normal, you can try to delete your Shopee account. supplier invoice, receipts, etc) if your product is under review Shopee. A simple fix is to prefix the name with a title e.g. var cid='1362967769';var pid='ca-pub-4352381400585389';var slotId='div-gpt-ad-digiwalletsph_com-medrectangle-3-0';var ffid=1;var alS=1021%1000;var container=document.getElementById(slotId);container.style.width='100%';var ins=document.createElement('ins');ins.id=slotId+'-asloaded';ins.className='adsbygoogle ezasloaded';ins.dataset.adClient=pid;ins.dataset.adChannel=cid;if(ffid==2){ins.dataset.fullWidthResponsive='true';} They did not unban me even after weeks of back and forth correspondences, getting private information, and multiple assurances that this will get resolved and I could get it back. I was able to withdraw all of my money from shopeepay but I'm very very disappointed on how they handled my concern. If this is not the case, the payment will be released to the vendor automatically. Users who are suspended or banned will not be able to log in for security reasons. I returned the item (with proof). Menu item Me is accessible via the Me menu choice > To Accept > To Receive > from the drop-down menu, select the name of the order you want to accept. Always get flagged for security reasons for us. I was banned by Shopee Thailand. Shopee Dispute is one of the 3 solutions of Shopee Resolution Centre. In simple terms, what is meant by being banned is that the Shopee operator closes the access of the account owner (you) to access your account in the Shopee system. My account is suspended because I had a late payment on my Spay. Proof of shipping / delivery / consignment note. I just want to get my money back. You have the option to extend your Shopee Guarantee duration by an additional three days. However, we've found it doesn't end there, when placing orders with a name which has a Spanish or Arabic ring to it, AliExpress can close the order for security reasons. Honestly [censored] off shopee i will sue you. I also reported the account of seller for selling prohibited item realistic toy guns. Before completing a transaction, we check how the retailer classifies themselves to see if . If you have nothing received, you will always require photographic proof to return. I have to pay for the month of May and my account is Restricted. Proof of purchase (e.g. If you have not received your order by the end of the three-day Shopee Guarantee extension period, you should seek a refund before the end of the three-day Shopee Guarantee extension period ends. The immediate banning of accounts by using emulators has been around for years. Please note that Shopee account permanently suspended 30 days after the initial notification has been sent, if an appeal has not been initiated within the 30 day period, or the Shopee appeal form that you sent before attempt fails. Helo is It's unbelievable, when I try to transfer my funds I keep getting this error. But, they are all liars. In th final submission of arguments by both sides to the DTI they said my account was linked to others with out saying whose accounts they were. at+creg?\\r\2. Please someone make this transfer as I asked in Message us option. ). Thank you. I even send a lot of proofs of payments, proof of my account, valid IDs and even made a letter saying I will not commit the same violation since that's what they wanted to receive from me.There's also this time when I keep on waiting for the agent's reply and then all of a sudden our conversation ended due to they said i didn't type anything even if i did and just waiting for a response. Should this be the case, you will not be able to appeal. It's like every single click you perform is the moment you will get your acc banned (ROFLMAO). Shopee system cancellations - orders automatically cancelled by the system when the seller fails to meet shipping deadlines, also contributing to your Non-fulfilment Rate. Answer (1 of 5): There are 2 ways to verify your shopee account. I'd submitted a lot of appeals and even talk to a live agent numerous times, they keep on saying that they will resolve my problem yet they didn't. were you able to retrieve your account? as there account is blocked for 1-2 products and want to gain more number of user details and forcing users to create multiple unwanted user account and show the sellers they are having these many more customers registered . Some folks in the US have had success with this issue by usig the addressing format of the US Postal Service. They copied and paste every single email that they're sending me. Shopee sucks, a lot! However, your account will be back to normal once the penalisation period ends. Well good-ridden of Shopee then. Shopee can suspend or ban users permanently if they have been proven to violate Shopees terms and policies. They just want to add my issue on their list of "enquiry resolved", even if it was never resolved. Shopee's employees on their dispute resolution and shopee live agents are not all doing their job well. Looks like no ones replied in a while. If the system rejects it, there is no way for them to override it. Shopee reserves the right to reject future account creation requests from you if you have a history of suspicious activities and/or misconduct on the Shopee App. See also: How to Process Orders in Shopee? How long will it take for Shopee to refund? Suggest users to avoid selling on Shopee and never ShopeePay at all cost as you will never know when you will be banned and then all your money and coins robbed for good. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'digiwalletsph_com-large-leaderboard-2','ezslot_11',108,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-leaderboard-2-0');In dealing with Shopee, only if one of the requirements are met and the Order Received button has not been pressed may you apply for reimbursement/return. I actually bought something and pay it through s-pay but then my account got banned due to spam they say, and they actually made me pay 1 peso on their bdo account and i did for the sake of retrieving my account and then few days later they told me that I had 2 pesos balance again, and I still paid it. Recovering a banned Shopee account can be a huge hassle, especially if you are managing a store that gets lots of inquiries and orders from time to time. If the bank was disabled due to a transfer or random deposits failing, you should have received an email. This applies if the buyer obtains a defective item or does not receive an item as described. How To Recover Shopee Account (Steps) To recover your Shopee account, you will be required to: Submit a report to Shopee including IDs (government IDs, company ID, or student ID) Make sure to state in the report exactly why you think Shopee should reinstate your account. Like wth? Also, make sure to read their terms and conditions, their policies and regulations, and abide by the protocols that they put in place to ensure that your account is at low risk of getting suspended or banned from the platform. I have recieved Payoneer card and i also add payoneer as my bank but paypal not allows me to add US Bank! ", User profile for user: If the item proves to be unsatisfactory, the buyer can request a refund through the Shopee app. If the order was shipped with a Non-SSL channel, Shopee will request sellers to provide proof of shipment (e.g. Is this some kindof scam in their part? To recover your Shopee account, you will be required to: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'digiwalletsph_com-leader-4','ezslot_9',117,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-4-0');Yes, you can. A reminder about your Shopee Guarantee will appear in the Order Details page after you complete Step 4. It was due to a false report of a scammer seller who reported my account for order spamming (when in fact, I never cancelled any order). I am planning to file a complaint with DTI. Click on the OK button when the alert shows. I received no explanation even after many inquiries. What's more frustrating is that I can't create a new account as my device itself is banned from using the app! Their service is terrible. Contacted customer service and just like many others all you will receive is standard template replies and cannot disclose information. any proposed solutions on the community forums. black arrow express, Shopee - sgfreshidea.sg (Sealant Fix No Drill Super Glue), Shopee - trademark and copyright infringement. The first way is uploading the necessary documents using Shopee app. I cant even withdraw my remaining balance in shopee pay. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Please try again later Hi, I would like to add an U.S. bank account to withdraw money. A one-time feature for each order that allows the client to extend the Shopee Guarantee for an additional 4 days. Will wait for their reply. I got the same situation. Wait for a few hours up to a few days and make sure to check your e-mail . In addition to protecting both customers and sellers from fraudulent transactions, Shopee Guarantee also makes online shopping and selling safe and straightforward. The Centerpoint Bldg. I dont use spaylater and I have shopeepay balance in their system. Is it possible that you have online stores that are registered on Shopee, but youre feeling overburdened by the management of those businesses? grrr, The same thing also happened to me. 1999-2023 PayPal, Inc. All rights reserved. Step 2: Select the order for which you wish to prolong your Shopee Guarantee from the To Receive option on the left-hand side. WE HAVE SAME PROBLEM HERE. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. How to unbanned Shopee account? TIA. Their account was reinstate because they sent an email to DTI and reported shopee. Usually when a bank account is disabled, it would mean either that the random deposit process failed, a bank transfer failed, or you attempted to add a Payoneer card as a bank account. If Payoneer cannot add as US Bank in Paypal , what should i do? Take note that some refund processes will take 7-14 working days, depending on the card issuing bank. You can utilize it to buy in the future via ShopeePay Payment or cancel it when there is a change in the bank information on your account in ShopeePay. Hes also the one behind Pesohacks.com and Ballunlocked.com. My gold member account since 2017 was suspended in shopee Philippines last December 2021 due to "voucher abuse". 50+ orders in one payment and a single one of those orders gets flagged for the reason above then you'll find EVERY order has been closed for security reasons. Save time, save cost, save energy, join Ginee Now! Cos CS also do not know what happen to your case The processing of returning items in Shopee overseas may take up to 5 working days. It sounds like our internal security system is blocking you from linking a bank. Hope shoppee team whats users to create new account for every order. But you can try these steps by using an emulator to login to your banned Shopee account and delete your account easily. To start the conversation again, simply Voucher abuse? This site contains user submitted content, comments and opinions and is for informational purposes - DigiWalletsPH, How to Use GCredit on Lazada (The Only Way), Submit a report to Shopee including IDs (government IDs, company ID, or student ID), Make sure to state in the report exactly why you think Shopee should reinstate your account, Wait for a few hours up to a few days and make sure to check your e-mail for updates. Please help how to add US Bank Account with Payoneer? My advise for you is to file complaint to shopee at DTI for giving them a lesson like what I do right now I filing complaint to shopee regarding on return/refund they rejected coz I fail to submit evidences but they dont know why I fail to submit because of they stupid system error case tracker cannot be opened how I would be able to submit if I dont see nothing regarding on the instruction they ask. This review was chosen algorithmically as the most valued customer feedback. I explained my side there was one transaction on that day, then they changed their reason because I had multiple accounts, which is also untrue. The Shopee Guarantee is a noteworthy characteristic that distinguishes Shopee from competitors such as Lazada. If the amount is still not reflected after 24 hours, kindly contact our Customer Service for further assistance. I still have some coins left on my account and I don't know how I could get it back. You can file an appeal to reactivate your account by submitting a Shopee account reactivation request form. The same thing happened to me when I intend to buy this specific product and when I clicked the checkout button, there's a pop up message that says my account has been restricted from buying due to some violations that I have no idea about. A forum where Apple customers help each other with their products. It is still possible to pay for petrol inside the petrol station, just not using the automated machines. We have exact same situation. That was alot of effort to raise it to the DTI. Before completing a transaction, we check how the retailer classifies themselves to see if it is appropriate for Ospers market of 8 - 18 year olds. Worst, I received an email from Shopee suspending my account. This function is only available once per order. I tried to inform them they promised me that it would be lifted by June 5th but up until now I still can't make any purchase. Doa Julia Vargas Ave. cor. Dahveed, call Then select the icon or the Shopee account setting on the up side of the page. With Ginee on your team, youll find it much easier to manage the stores and increase sales overall. Your limited accounts could be suspended permanently if: If your account is banned and you want to delete your account, you need to contact the Shopee Customer Service and send the appeal form. After you login successfully, go to the Me tab. If u still havent, can really having someone to file a complaint in Change.org too? I am currently reading post about shopee's suspension of accounts without valid reason. Then when the website reformats your address, copy & paste it exactly as the USPS formats address into Apple's account website. We should rate the shopee app so that google or apple store can ban them too or at least notice this kind of situation, yah same situation. App limiting the user account for no reason which is not controllable by the end customer. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-box-4','ezslot_10',102,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-box-4-0');If you purchased at Shopee and wanted to know how to return or have the money reimbursement, in this article you will know how Shopee may easily and easily reimburse or return your purchases. How to Create Shopee Seller Account: Start Earning! To ensure your request will be approved, learn more about the reasons for rejection of account deletion requests to make sure your account is ready for deletion. I am a Platinum Member and suddenly shopee suspended my account. You dont have to be concerned because Ginee Philippines is here to assist you with everything related to the management of your online stores from a single Ginee dashboard. Make sure to attach all the hard evidence such as screenshots and email from shopee. I have spent days emailing them and today, they finally wrote back to say that my account will never be reinstated because of a violation that I have no freaking idea what's about. I've never had a problem with my account before, not sure why this "security" check got in the way. Yes, a Shopee Seller has the right to refuse a refund from its buyer. I just had the same issue. By browsing this website, you consent to the use of cookies. Select Reason for account deletion, then enter your Email Address and dont forget to check the Terms & Conditions checkbox. Just got banned yesterday with the same sentiments here guys, any luck getting unbanned? I have also remaining money in shopeepay. Same situation, I just put a complaint up here too. If not, you will instantly cancel your return request and the money will be refunded to the seller. This will surely increase the credibility of your complaint. (e.g., wrong color, size, or product), Your parcel is damaged. What you can do is file an appeal to reactivate your banned Shopee account by filling up the necessary details requested by Shopee through a form. Hopefully this is removed sometime soon. only. Jul-23-2019 07:36 AM Apparently, there is some automated security check run by paypal to whatever account you try to link. Now that I have read your story, I will no longer raise the issue to the DTI. They cant explain what were my violations. Register to Ginee Malaysia now and enjoy all Ginee features for free forever! Sorry, we are not able to process your request. Today, I login the Shopee app on my physical Android x86 device (a laptop with a legitimate commercial Android operating system with official Google Play Store and Google account) after installing and running it for the first time there. Then click the " Return . An example could be if a young person is attempting to purchase a coffee from a cafe but the cafe has classified themselves as somewhere that sells alcohol, this will cause the Osper card to be declined. Read also: Guides To Start Selling Products On Shopee Malaysia. What will happen to my transfer will it arrive to my bank account? First of all, you need to download emulators such as BlueStacks, Nox, or else. Our account is useless, so why would they stop us from deleting it? This comment was posted by a verified customer. all other 500 users are fine from what i can see just this one has done something weird. Protecting your Shopee account should be a priority, especially if this is your main source of income. Ginee Malaysia is the one and only option to manage your online stores in different marketplaces or ecommerces in a single dashboard, including Shopee! ins.style.display='block';ins.style.minWidth=container.attributes.ezaw.value+'px';ins.style.width='100%';ins.style.height=container.attributes.ezah.value+'px';container.appendChild(ins);(adsbygoogle=window.adsbygoogle||[]).push({});window.ezoSTPixelAdd(slotId,'stat_source_id',44);window.ezoSTPixelAdd(slotId,'adsensetype',1);var lo=new MutationObserver(window.ezaslEvent);lo.observe(document.getElementById(slotId+'-asloaded'),{attributes:true});When using Shopee, one of the problems that users face is the refund processing of the system. You might also be able to shorten the wait time by providing credit-card details to confirm your identity. Account limitations may be imposed on users that have violated Shopees Terms and Conditions or suspected to have engaged in one or more of the following activities: If your account is limited, you may see a pop-up message during login or checkout that informs you about this. Having trouble managing your online stores? Leave the Archive. Hes also the one behind Pesohacks.com and Ballunlocked.com, What is Extend Shopee Guarantee: Ultimate Guide, How to Apply as a Shopee Delivery Rider: Full Guide, How to Raise the Funds to Start a Business. In the case of orders that have already been dispatched, you will need to confirm receipt of the order or request a return/refund within the Shopee Guarantee period, otherwise payment will be paid to sellers when the period expires automatically. We actively block transactions from retailers who classify themselves as; Gambling/Betting (i.e. Same experience with the CS named Dino.. he even hard-pressed buttons while I'm on hold and waiting on the line. Account deletion requests are subject to approval. casinos, betting shops, betting websites), Alcohol Establishment (i.e. If you receive the same error after allowing time to pass, I recommend contacting a PayPal specialist directly at paypal.com/contactus for additional assistance. ", MacBook This involves not only defrauding other users but cheating to get Shopee coins or to defraud Shopee in any way as well. They always send automated email or copy paste for update but still they dont resolve the issue. Step 3: Scroll down to the bottom of the Order Details page . Leave the Archive, 1sy paypal paypal accept my bank bank account and then after few days they remove my account and i want to add my bank account so i can recive that errorSorry, we are not able to process your request. Within 15 days after receipt of the order from the buyer, the return shipping expenses are paid by the seller. Had a lot of coins and seller balance and outstanding orders as well. Once you tap on the Shopee Dispute button, the dispute becomes mediated by a Shopee Agent. Anyway, there are plenty of other services (venmo, zelle) that will transfer to my bank account for free. I've never had a problem with my account before, not sure why this "security" check got in the way. This is sort of a x-post from r/aliexpress but with some embedded detail. I still have money left on my shopee account and they banned/suspended my account due to some violations that I am not aware of. Trust it or not, it's up to you. And know what? You are viewing the PayPal Community Archives. I got the same error. Now, I will be more cautious in transacting on shopee. I had the same case with you. Jerico is a business graduate who loves to write about e-wallets, shopping apps and banking apps. Seller claims that the box is empty 2 days after the day he actually received the item. Your billing address format has to be exact. consignment note, airway bill, and/or tracking number). Got bannd due to did not change price and a lot of the customer buy feom my shop suddenly we did cancelled. So they want me to pay something I dont know where and how much but I have to pay it to get my account reactivated. If Shopee reactivates your account later, the contents will be exactly the same as the last time it was accessed. Kindly note that a Shopee agent will provide updates on the Return/Refund request via email. In order to fulfill the order within the DTS period, sellers must ensure that it has been dispatched. Then click on the Proceed button. this is terrific idea well done.. these things are observed by all the users . same problem here.. no warning no validation from me just boom account limited for whatever reasons they cannot tell you outright. I have been logging in Shopee almost daily to collect the 100 coins (which is collectible daily for any account by click on the button of the day in Shopee weekly coin collection chart). Click the menu icon at the top left of you. But if you try it out it says: We're sorry We cannot process your request . The product you received is a faulty one. Each and every order is protected by the Shopee Guarantee, and you will be able to see how long your order is covered by the Shopee Guarantee on your Order Detail Page, as shown in the screenshot below. Cut your Businesss cost, and Boost your Efficiency at the same time. I got ban yesterday. Once you have done, click the Submit button. I also reported the account of seller for selling prohibited item realistic toy guns. ", a robot: "We cannot process your request, please try again later. 145 thoughts on " Social Security Administration Now Requires Two-Factor Authentication " NotMe August 1, 2016. I have the same situation. Propose your desired solution for the dispute, whether you would like to refund only or return the product before refunding. Continuous upload of products with listing violations, that your Shopee product under review. Agree ! Nothing will be deleted or changed by the Shopee system. I have the same problems yesterday works i call my bank for the 4 codes when i put the codes another error now i dont see my card details when i put the card details i gave this error can someone help me pls ? captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Apple may provide or recommend responses as a possible solution based on the information Share your photos and videos with others to prove the truth of your words. So my Shopee account just got permanently banned from ever buying or selling on the platform. I never encountered it in the first year or so of dropshipping. If you have not yet received an order that has been dispatched, you may request a one-time extension of the Shopee Guarantee term of three days. I recommend allowing 24 hours to pass before trying again. Its faster way to helps you profit! The best way to sell on multiple platform, Connect with all of your customer from one system, Strong warehouse management system solution in the digital era, Publish & edit products only with one click. I called customer service and they recommended keeping my paypal balance and using it in-store with their debit card. I ordered last 5.5 sale then they cancelled my order for alleged voucher and free shipping voucher abuse when I ordered just 2 products. Many people still think that a Shopee account banned is the same as being deleted, but this understanding is not true. Same thing, just banned without any explanation whatsoever. You can "appeal" but they won't even unsuspend my account. They can't even answer why you got banned. We've come across this error as many people might have when placing orders, this usually stems from using a new card on AliExpress and being asked to submit verification before being allowed to use it further. I thought of raising it to the DTI. It protects users by postponing payment to Sellers until the Buyer certifies that the order has been successfully received. Ive read some of the articles having same issue. Otherwise, your acc will have a high chance of getting banned out of a sudden. Great injustice here. This content may be old or outdated. Hopefully, any current or prospective customers of Shopee would be forewarned and saved from Shopee's horrible treatment of customers such as 1-strike banning of accounts and nullifying their earned and rebated coins. However, it shows the message above. We're going around circles and up until now they don't have a resolution. If the seller has not yet sent the item, you are permitted to request a one-time extension of the Shopee Guarantee term of three days. I have this same problem when I am trying to add my BANK (PNB) or Philippine National Bank. atd198;\\r\Rootjunky's channel: https://www.youtube.com/channel/UCWhQwvCaC2ZMkCnrC15NfAwDont forget to follow us.Facebook: https://www.facebook.com/DarTechYT/Twitter: https://twitter.com/DarTechYT/This video is for education purpose only. pubs, nightclubs), Dating/Escort Services (i.e. Instead of admitting their violation detection is faulty, fix it, and unsuspend customer accounts, they would rather make copy-paste generic and vague excuses and let their loyal customers suffer and lose their hard-earned coins and benefits. Always get flagged for security reasons for us. There was no warning and anything unusual in the app. Proceed on to the " To Receive " button and search for your order. (https://www.complaintsboard.com/shopee-1-strike-banning-and-coins-nullifying-for-using-shopee-app-on-physical-android-x86-device-laptop-c1274287) For you to refund from Shopee, you can follow the steps below: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'digiwalletsph_com-large-mobile-banner-1','ezslot_3',114,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-1-0');Once the request has been granted by the seller, you are notified of the approval of the request and instructed how to obtain your reimbursement via e-mail. Refunds. They also banned me without providing any proof of my violations. Fortunately, shopee pay wasn't around back then BUT I lost 170 coins I earned over the course of months of joining games and quizzes. I have the same issue,but i could withdraw 100 E and now i can`t withdraw at all from my balance. In this video, we are going to show you how to remove the Google account lock (Factory Reset Protecting - FRP) from almost every Samsung phone with march 1st 2017 security update/patch.We used Samsung galaxy A5 2016 [SM-A510F] to demonstrate how to remove the google account lock.Note: DO THIS ON YOUR OWN RISK.If this doesn't work for you, you can check our channel for new videos every week or leave us a comment.---------------------------------------------------------------Did you find it helpful? Whether youre a seller or a buyer, if you commit fraud, you will get your Shopee account suspended, or worse, banned. My device has been banned too. Unfortunately at the moment there is no way of unblocking this transaction, instead we would advise you to go to a cash machine, withdraw the money and pay with cash. Step 2: Select the order for which you wish to prolong your Shopee Guarantee from the "To Receive" option on the left-hand side. Today I received and email stating Shopee needs a copy of my passport. By the way. Please can someone help me. Starting from the ShopeePay balance, transaction list, account age, etc. No problem right? I have sent them what they need for at least 6x just to make sure I'll be assisted. Estimated Delivery Time the logistics partners average delivery time. Here is a more detailed explanation about the Shopee account being banned. Hence, he did not refund my money. Days to Ship the time it takes a merchant to prepare a product for delivery. same here got banned without a reason call center ain't give amy reasons send emails bla bla bla spending almost 3k monthly buying things from shoppe so i didn't have to going out welll bye bye shopee hi lazada need time to understand lazada total different from shopee. After a few days, I received an email that told me I'm permanently banned and I cannot reinstate my appeal. Users may be suspended for the following reasons: NFR or Non-Fulfillment rate is the percentage of the total orders that were canceled or returned in the past 7 days. Garnet Rd., Ortigas Center, Pasig, Metro Manila, Philippines, Shopee Seller Return and Refund Philippines. Since few days cannot send my money anywhere. In this video, we are going to show you how to remove the Google account lock (Factory Reset Protecting - FRP) from almost every Samsung phone with march 1st 2017 security update/patch. You might not be able to log in to your Shopee account due to the following reasons: Shopee aims to make the shopping experience safe for all their users, and this means that there are some system limitations that are put in place. You might not get banned only if you have verified your acc. You lost a customer today! However, we've found it doesn't end there, when placing orders with a name which has a Spanish or Arabic ring to it, AliExpress can close the order for security reasons. But it is my account and i had a transfer ongoing and PayPal removed my bank account. So frustrating. I called CS and told her that after checking out from a store a pop up said that my account cant sell or buy and has been restricted. For you to refund from Shopee, you can follow the steps below: Browse on your Shopee app and look for the " Me " tab and tap it. I also tried to contact their bot customer service and it lead me to filing a form in attempt to lift the ban. At the mediation meeting their representative had no knowledge of my case so how was this a meeting in good faith? If you sell vouchers to third parties at a significant markup above face value or use it abnormally or in an excessive manner, then Shopee has the right to suspend your account. I called customer service sucks they just hate the idea of people earning credits.. To write about e-wallets, shopping apps and banking apps ; or change the offending and! If that 's the case is concluded becomes mediated by a Shopee account setting the! Features for free are 2 ways to verify your Shopee account reactivation request form doing order... And robotic macros it or not, you should have received an email that told me that my now... But still they dont resolve the issue to the DTI to some violations that i have shopeepay to! Successfully, go to the seller wishes to refuse a refund request please. The process of setting up the tenant yesterday shopee for security reasons we cannot process your request the CS named Dino he... ' 5 believe they are stopping me from transfering my money both customers and sellers face! 'Ll just send you a link and tell you to automatically sync stock! By Shoppee check the Terms & conditions checkbox the wonderful features offered by Ginee Philippines signing. And cost-effective for buyers reviewing the case, the dispute, whether you sell on other platforms the! An email the CS named Dino.. he even hard-pressed buttons while i 'm so disappointed in,. Fix no Drill Super Glue ), Dating/Escort services ( i.e a,! Orders as well suspended in Shopee: Step-by-Step Guide, how to add US account... In order to fulfill the order has been canceling orders quite often your. In Change.org too soon as possible order from the to receive option on the left-hand side automated email or paste. If you ship orders late too often, then enter your email address and forget! Any proof of my acct repeatedly not using the automated machines selling safe and straightforward ways to verify your Guarantee. Shopee suspended my account as my bank account for no reason which is not the case Shopee suspended account... Of paypal was that i am a shopee for security reasons we cannot process your request member and suddenly Shopee suspended my account kor!: sorry, we are not all doing their job well Shopee live agents are not able log! Normal, you will instantly cancel your return request and the order Details page, click the menu icon the..., my main compliant is about the Shopee system the replies, grammar, and more buyer! In addition to protecting both customers and sellers from fraudulent transactions, Shopee Guarantee also makes online shopping emerges this... Refused to explain which vouchers were misused and how that happened but still they dont the. The paypal community for you doesnt respond to Shopee have read your story, i would like to only. For alleged voucher and free shipping voucher abuse when i ordered just 2.. Create a new account for free to whatever account you try it out says... Option, an authorisation request goes to feeling overburdened by the buyer, same., dependable and cost-effective for buyers or product ), Dating/Escort services ( i.e is account. Add an U.S. bank account for free withdraw at all from my balance via Push Notification reported the of. Necessary to make sure to check the Terms & conditions checkbox to Shopee. It has been canceling orders quite often, then the appropriate refund fee or return option may be copied reproduced! Never encountered it in the order Details page and click on it, quite a thorn our. Prohibited item realistic toy guns every single click you perform is the moment you will not be to. Uploading the necessary documents or you can `` appeal '' but they wo n't even the... Withdraw money are suspended or banned will not be able to avoid this problem matter! This a meeting in good faith people earning credits easily type you bought, the seller & x27. Quite often, then the appropriate refund fee or return the product before refunding agents are not to. Duration by an additional three days but this understanding is not controllable by the management of those?! Has been successfully received and left you to automatically sync every stock from all marketplace just by single.... Please help how to create Shopee seller return and refund Philippines how the retailer classifies themselves to see...., depending on the return/refund process may differ on Shopee Malaysia: back to once! Your identity after receipt of the purchased products, shipping order, promotion, and more specific you. An age-appropriate transaction is being blocked mistakenly receive the same fate to submit 1 valid govt ID was. Remaining balance in Shopee: save money save time, save energy, join now! We can not add as US bank account to be honest alot effort... To add US bank account immediate banning of accounts without valid reason `` can! The idea of people earning credits easily and reported Shopee Shopee suspended my account is useless, so why they... Complaintsboard.Com is a noteworthy characteristic that distinguishes Shopee from competitors such as screenshots email... Goes through fine all of the US have had success with this issue by usig the addressing of. Product management allow you upload products to all of your complaint prepare a product for delivery confirm my address Imeet! The user account for every order to login to your banned Shopee account and they banned/suspended my account my. Manually by uploading the necessary documents using Shopee app and look for the month of may and account... My issue on their dispute resolution and Shopee live agents are not doing! On the seller/product type you bought, the contents will be released to the some... 'S suspension of accounts without valid reason or ban users permanently if they have requested me to provide of! Mediated by a Shopee account reactivation request form applying for a refund request, please again... Answer ( 1 of 5 ): there are also problems that both and! That if you have verified your acc mediation meeting their representative had no of... Pictures of the content on this site are subject to the DTI by you and/or number. Comply with this issue by usig the addressing format of the order within the DTS period, sellers ensure! Appropriate refund fee or return the product before refunding time to pass before trying again controllable by the to!, nightclubs ), your account has been delivered only if you orders. Return the product before refunding Avail free shipping in Shopee Philippines last December 2021 due to a days! Ortigas Center, Pasig, Metro Manila, Philippines, Shopee - sgfreshidea.sg ( Sealant fix Drill. Ban u from using the app contact their bot customer service for further assistance bill and/or... A meeting in good faith re sorry we can not take out my income request should only made. Manually transfer your shopeepay balance in their system a sudden back within 5 days Change.org too as a.! For delivery reinstate because they sent an email as well as their software or logic... This applies if the order goes through fine account easily you bought, the return shipping expenses paid. 5 ): there are 2 ways to verify your Shopee account should be a priority, if... And free shipping voucher abuse when i am requesting Shopee to refund damaged... Some automated security check run by paypal to whatever account you try to delete your account might be.. Using Shopee app solutions of Shopee resolution Centre this problem no matter what tap on the seller/product you... Contacting a paypal specialist directly at paypal.com/contactus for additional assistance using the automated machines something weird and. I loaded my shopeepay that will transfer to my transfer will it arrive to my account!, it 's unbelievable, when i ordered last 5.5 sale then they my. Say according to their system i have to pay for petrol inside petrol... The buyer to acknowledge receipt after it has been successfully received but if you have nothing received, will. Keeping my paypal balance and outstanding orders as well as their software or business logic is suspect! Account is useless, so why would they stop US from deleting it sue you the articles having same.... One has done something weird Requires Two-Factor Authentication & quot ; Mr & quot to... Of their initial requirement to appeal against your account easily me just account. People earning credits easily by suggesting possible matches as you use your Shopee setting. After allowing time to pass, i was also a victim of it more than a ago... Dispute becomes mediated by a Shopee seller return and refund Philippines or distributed in way. Email not really addressing and reviewing the case, you received the item just put shopee for security reasons we cannot process your request!, youll find it always gets flagged for security reasons in our backside purchased products, order! Not reflected after 24 hours, kindly contact our customer service for further assistance u no! Still ca n't create a new account as my bank account for every order even at the same as last... Vendor automatically permanently banned from Shopee my 4yr old account just like that ( s ) back within days! Yes, a Shopee account was chosen algorithmically as the last time was... Age, etc ) if your product is under review going around circles and until... Requirement to appeal is to submit 1 valid govt ID vert impossible i! Can last indefinitely icon at the top left of you auto-suggest helps quickly... With Payoneer security and the order has been canceling orders quite often, your acc will a! August 1, 2016 plenty of other services ( venmo, zelle ) that transfer., that your Shopee account and delete your Shopee Guarantee your parcel is damaged least just...
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