5. You may also delete the recording by swiping left on the specific activity from the activity page. You can have automatic recording when the camera detects motion. d. Smart phone or tablet running Android 6.0+ or iOS 9.0+. The other option is to subscribe aMomentum Capture video history plan. (The Knok camera tile has the devices name at the top and an image of a recent camera photo.) If you have an Android phone, make sure that your phone's location setting is turned ON and the Momentum . b. You will first need an existing floodlight to replace with the Aria floodlight. Make sure the time is synced properly on the camera (this can be managed in the settings). You will then receive an email with a link to reset and setup your new password. Youll need it to claim the device under our free one-year warranty. 4. a. If you think you are missing a part, please contact our Customer Service Team: Of Course! You do this by matching the box contents with the list of Whats in the box on the side of the box! You can purchase a Momentum Capture subscription plan through directly in the app or on the main Momentum.com website by clicking the My Account tab. If successful, youll see the lights come on, followed by audio instructions to attempt to re-pair the device again. Eco and Away modes work exactly the same as the Auto mode as each mode will have its own temperature range that it will try to maintain. From your live view screen, tap anywhere to bring up the top and bottom tool bars. - Make sure the microSD card is in the FAT32 format. Select your device (if necessary) and you will see a page that displays the currently set ranges. From the Aria cameras live view screen, tap the settings icon at the top right corner. Send us a message. 4. While you are viewing the selected recording, press the download button at the lower right corner. Yes, and depending on your wall material you may need to include additional anchors when installing. Doing so will turn off the power to the floodlight.) (Momentum does not track location of our users, but this is an Android system requirement for pairing that cannot be bypassed. It is equipped with a super 2K resolution camera, LED spotlight, human detection and more. Press the + button to add a rule. Youll need it to claim the device under our free one-year warranty. Make sure to select the correct System type that matches your heating/cooling system. Tap Unbind Device at the bottom and tap Confirm to remove the thermostat from your account. 3. To control the PIR motion zones, go to the Arias live video screen, tap the Settings icon at the top right corner, go to the Arias LIGHT settings screen, then tap the blue Edit button. We have devoted an entire page to this topic! Cant find what you are looking for? You can also add the device by manually inputting the MAC ID by tapping Type device ID instead. Stopping the recording early will prevent you from saving that clip. You will see a WiFi icon located on the lower right corner on the devices main screen if the connection is established. Right now, Windows-based phones are not compatible with Momentum. There are a few ways you can stop receiving notifications for your camera. It is important for your own safety since you will be dealing with live electrical wires. a. To update the firmware, view the live video screen for the individual camera. First connect the USB cable to the camera device and power source. Your Momentum App is brain center for everything you might want to do with your device. With your hands-free device in Bluetooth- Pairing mode, select Momentum in the list of devices detected. Currently we do not have a plan to allow 24 hr recording. To view your cloud storage recordings: Make sure you turned the switch back on from the breaker box. 4. To stop the recording, tap the button again. Sure you can! Email: help@momentumcam.com. A mobile device running on an Android 6.0+ or IOS 9.0+ platform. Note you will not be able to hear any audio coming from the camera while the microphone icon is selected (similar to a walkie-talkie function). Connect to WiFi. The Micro SD card allows you to record a certain number of hours, and then the recording will loop around to the beginning and record over the earliest saved data. This camera is NOT water proof. a. The Premium plan supports up to 5 cameras. Then, click the three dots on the right side of the page to change plans. a. b. SAVE THE RECEIPT! Momentum Capture allows you to record an unlimited number of recordings during the set time frame that you purchase. Follow the prompts in the app to create your new Momentum account. Most brands of Micro SD cards will work fine, as long as their capacity does not exceed 128 GB. De-select the microphone icon so you can listen to your dogs reply. We offer 24 hours FREE video playback, but if you want additional days of storage for your recordings, you can upgrade to a paid subscription fee that is based on the number of days of storage you want to have available to you. 3) Turn off notifications for the Momentum App from your phones app settings. You should hear a clicking noise if inserted correctly. 1. 1. (The Garage Door Controller camera tile has the devices name at the top and an image of a recent camera image.) Before pairing your Meri thermostat, please make sure the device is powered on and connected to your WiFi network. Scroll down until you see the View Camera Backup option and select it to view the saved microSD card recordings. b. There are two ways to activate the siren. The camera can stand on its own. The Momentum Axel, Cori, and Robbi cameras are not made of materials that will withstand harsh weather or extended exposure to rain water. Following the trial period, your subscription will automatically renew until downgraded or cancelled. You can use a multimeter to measure the voltage, locate the transformer to see the voltage rating, or contact an electrician to find out for you. Your account will already be enrolled after pairing your camera. Select Arias camera tile to enter the live view screen. 3. Tap anywhere on the screen to bring up the top and bottom tool bars. B. ID can be found on the back of the thermostat. However, the device will still be linked to your account and you still not lose your current activity recordings. Tap + on the screen to set the value to 1 c. Near windows or areas that shine a lot of sunlight The blue areas are active zones and the clear areas are inactive zones. Yes! You can even connect your Momentum app to your Nest Thermostat. If you think you are missing a part, please contact our Customer Service Team: However if you want to maintain your videos for a longer period of time or just want to back-up those recorded videos, you may use a micro-SD card to do so. You can also access rules from a tile on your Dashboard that says Rules. Youll find the TRIGGER function within the menu of each Rule you set. The Premium plan saves recorded videos and photos for 30 days. Blinking Red light: Camera has failed to connect to a Wi-Fi network. The Momentum app is capable of working with your Nest Thermostat device. Most brands of Micro SD cards will work fine, as long as their capacity does not exceed 128 GB, is at least Class 4 and in FAT32 format. 2. With a wired (plugged in) connection you have the advantage of unlimited power and never having to worry about changing or charging a battery. From the Momentum app, select the Knoks camera tile. Make sure your thermostat is still connected to the WiFi network. Go to the App menu and select the menu (3 blue lines) at the top left corner of the dashboard screen. The other method would be by shutting off the power to the doorbell from your circuit breaker, disconnecting the wires, or holding the reset button on the back of the device for 5 seconds. At this point, your camera is ready to connect to a Wi-Fi network. Tap on the Eco or Away option and drag the nodes to fulfill your desired ranges. Momentum Capture allows you to record an unlimited number of recordings during the set storage duration that you purchase. Select Settings, then select the thermostat you want to delete. A mobile device running on an Android 6.0+ or IOS 9.0+ platform. Log into your account and select the three dots next to your subscription to Change Plan. 1. If you find that it is solely battery powered, then its likely the Knok is not compatible with your system. Please note however that all compatible openers have not been identified yet but we will be continuously updating this list as we learn more. One is through the separate blue Siren control tile. Go to your Apps->Momentum Camera->Notificationsand check whether notifications enabled or not. This is necessary because the wiring and junction box must available for the direct connections. Go to the Arias live video screen, tap the Settings icon at the top right corner, then go to the Arias LIGHT settings screen. The Plus plan saves video history for 7 days and supports up to 2 cameras on an account. You lock the thermostat by following the steps below. Step 1 Confirm your camera matches the picture shown. Make sure the microSD card is compatible. momentum axel camera not pairing. 2. Video clips are recorded based on the Rules you set in the app. Once in the live view screen, tap on the microphone icon once on the bottom left corner. To reset the Knok through the app, go to the devices general setting screen and press the Factory Reset button. - Open the rubber cap from the side labeled OPEN. Remove the cap and insert the micro-SD card into the slot. There could be several reasons. 4. c. Transformer with 16-24V AC Make sure you have strong internet connection. You can also check out our How To videos, and the downloadable pdf instruction manuals on each product page. Make sure youre scanning the correct QR code from the thermostat screen. There are security clips in place to make it harder for any thief to try to remove your device. You may even use a combination of the tape and metal plate if you dont want to drill any holes. If youre experiencing problems, call us and well help diagnose the issue. Check to ensure the thermostat is in range of with a strong WiFi signal. Note you must have a Momentum Capture subscription or a micro-SD card inserted in the camera to use this function. There could be a few reasons why the app is not opening/closing the garage door. Select which camera for the rule, the trigger, the days, and the time range. 3. Tap the check mark to save. iv. Unscrew the top part of the camera piece and very carefully detach it from the floodlight. Select the micro-SD card icon to view the saved recordings and photos on the micro-SD card From the Momentum app, select Pair device, then select Axel. If the Aria is still connected to the internet, you may restart/reset the device from the app. Press Save once youve selected the photo. Meri Quick Start Guide (here) Meri User Guide (here) Meri Installation Guide (here). Yes, with the exception of the older generation camera models (MOCAM-01/02/03) as it runs on a different Momentum app. If there are no obstacles, it can see as far as your eyes can see. At the login screen you will see a Forgot password option. Adjust the bars to your liking. We have provided the links below for your convenience. Simply follow the steps below. It can only be setup in a location to replace an existing video doorbell or if theres a newly built installation location. To reset the Knok through the manual method, you must first detach the doorbell from the wall. Take everything out of the box and make sure you have all of the parts. 1. 2. From the main device screen, go to device Settings icon, then select Parameter Some popular choices are: front door entry, babys bedroom, living room, and garage. And you wont ever miss out on that special YouTube moment! More Lifestyle Apps PIR Detection will trigger the lights to come on when motion is detected from the PIR sensor. 2) Delete any rules associated with the camera. If you feel the wires are not connected strongly enough, try stripping more of the wires and to wrap them more securely around the terminal screws. 4. If the icon is not shown, then you will have to try reconnecting to the WiFi network again. First make sure the microSD card was properly inserted. Tap Set to lock the desired temperature. 2. You can choose to downgrade or cancel your subscription at any time. Then select the Update Firmware button from the list. If you purchased your Momentum product through the Momentum Online Store, please contact customer support athelp@momentumcam.com. B. You do not need a memory card if all you plan to do is live stream with your device. Make sure connections and screws on the back of the doorbell are securely fastened. To unlock the device, select any option on the screen and it will prompt you to enter the password. We usually process your order within one business day. a. From there you will see an option to adjust how long the siren goes on for when activated. Select the Arias Light option, then select the days and timeframe when you want the lights to stay on. Select Knoks camera tile to enter the live view screen. (iOS 9.0+ / Android 6.0+). Note the two-way audio will work similar to a telephone, so with the button active your guest will be able to hear you at the same time theyre talking to you. This process will erase the camera's current Wi-Fi connection and will need to be re-paired again to the new Wi-Fi from the Momentum app. Make sure your transformer is supplying 16-24V power. Yes, you can. Kindly hold the Reset button on the back of the camera for 5 seconds. 1. The siren may only be manually activated from the app. The feed may take a few seconds to load, but will take longer depending on the network speed. You will need to reset your device either from the app or the reset button inside the Knoks camera. Youll need it to claim the device under our free one-year warranty. Tap the Pair icon, then select the Garage Door Controller option. Note you will not be able to hear any audio coming from the camera while the microphone icon is selected (similar to a walkie-talkie function). The Niro Garage Door Controller connects wirelessly to a Wi-Fi network, however it must be directly connected to a power source at all times. However, you may use one if you want for additional backup storage. 2. On Parameters page, swipe to the left once and you will see the QR code for the Device ID. Momentum Axel HD Smart Home Security Camera Firmware Update Instructions Please confirm this is your camera Step 1 Confirm your camera matches the picture shown Step 2 Download the new firmware from the link below Note: DO NOT CHANGE THE FILE NAME Axel Firmware File Download Step 3 Upload the file onto a microSD card If you think you are missing a part, please contact our Customer Service Team: The Momentum Garage Door Controller will work with most garage openers manufactured after 1993, however it is not compatible with garage openers using Security 2.0+ or MyQ technology. Night vision mode is automatically activated when the camera senses a low light environment. Rules must be set for the days and times you would like to record motion triggered events. A mobile device running on an Android 6.0+ (Lollipop) or iOS 9.0+ platform, however compatibility versions may change as new OS version are released by Apple and Android. But if you want to record videos or take pictures, youll need a data storage option, such as a Micro SD Card. To control the cameras motion zones, go to the Arias live video screen, tap the Settings icon at the top right corner, go to the Arias CAMERA settings screen, then tap the Edit Motion Zones. Near air ducts We are proud to offer the Momentum Capture for live streaming and data storage. Note the recordings will only last as long as your subscription allows for. From the live view camera screen, tap the settings icon at the top right corner. This can be helpful in different seasons when you want to frequently use the thermostat. You may only purchase the Momentum Capture subscription plan through the app and camera settings, however heres the link for more info about our plans: Momentum Capture. To edit the Auto range, start by taping the Edit button on the apps control screen. It should be 128GB max, at least class 4, and in FAT32 format. The tiles on the dashboard will now be able to be moved around, shrunk, enlarged, removed, or added. 3. All subscription downgrades take affect at the end of your current billing cycle. Don't worry, we've got you covered: Please forward the email you received with the verification link to info@momentum-cam.com and we'll have your email account verified. If you think you are missing a part, please contact our Customer Service Team: Phone: 1-888-818-0436 (Monday through Friday 8am-5pm PST). Simply search for Momentum Smart Thermostat on the Google Play Store (for Android devices) or the Apple App Store (for iOS devices). (Momentum does not track location of our users, but this is an Android system requirement for pairing that cannot be bypassed.). This means it is delaying the cooling or heating operations. Here are the links for the manuals. Dont worry this is pretty standard for most home Wi-Fi routers these days. - Ensure that the microSD card is not defective by testing it in another device such as your computer. However, the burglar will not be able to use the device since its still linked with your Momentum account. Tap on the yellow tile to turn on/off the lights. Note: all videos and photos will remain on the same storage duration based on the active plan at the time the media was captured. One is through the separate blue Siren control tile. If you save your recordings with Momentum Capture subscription, then you will still retain those recordings on your Momentum account. An existing wired doorbell or a new doorbell setup location It is normal for Meri thermostat to take up to 30 minutes to calibrate the temperature after powering on. Check that you are in an area with a strong Wi-Fi signal. Then select the free Lite plan and proceed to Submit to save changes. Android Momentum App Link (Google Play Store). If youre still unsure about any part of the process, please contact a licensed electrician. Products in one simple app pairing in the Bluetooth System Configuration Menu monthly fee ( required! If youre having trouble finding your chime box, try ringing your doorbell and follow where the sound is coming from. Night vision mode is automatically activated when the camera senses a low light environment. Make sure to have a stable Wi-Fi connection in the area before you proceed. 1) Turn on Privacy Mode for your camera. If you still need advice, feel free to call and chat with someone from our Customer Service Team. Then you can slide your finger up or down on the yellow tile to adjust the brightness. Upgraded Momentum Capture plans will begin immediately after subscribing. The free plan includes unlimited live streaming. Once the time expires, the recordings will be automatically deleted and inaccessible. memphis grizzlies new colors. If you want to save your changes, make sure you tap the Save Dashboard button at the bottom of the screen when you are finished with your editing. You may then speak into your mobile device, and the sound will be transmitted to the Arias speakers. Dont worry this is pretty standard for most home Wi-Fi routers these days. Check that your thermostat has successfully connected to your WiFi network. 3. Tap the middle left record icon at the bottom of the screen. You can have automatic recording when the camera detects motion or sound. a. Yes - the C wire is necessary because it provides the necessary power to the Meri thermostat. From here, you may adjust the top view and camera view motion zones. Here is the basic sequence of steps to follow. Click the link in the email to confirm your account registration. Your doorbell/chime transformer must be 16-24V AC. (iOS 9.0+/ Android 6.0+). e. Near chimneys. Yes, you may also do that as well while viewing the selected recording. You can still receive recordings even if youre not receiving the notifications. Connect the provided wires into the terminals. Make sure your thermostats pairing process was successful. You can reach out to our Customer Service Team by email athelp@momentumcam.com. Please note that delays may occur around holidays. Solid Blue Light: A user is streaming the camera video live. Once the schedule time arrives, the thermostat will automatically set the temperature range to the set Timing values. Scroll all the way to the bottom of the page, select Reset Thermostat The burglar would not be able to see these recordings even with the device in hand. If you think you are missing a part, please contact our Customer Service Team: Here are the links for the manuals. This is a standard home WiFi router. Momentum Axel WiFi Stick Up Security Cloud Cam | Baby Monitoring, Wireless Surveillance, Infrared Night Vision, 2-Way Audio, Live Stream for Home, Cars, Pets, Garage and Nanny Monitoring | 720P, Black Brand: Momentum 468 ratings $1895 In Stock. Scroll all the way to the end of this page and drop us a note or talk to a real person, Our new firmware update solves most pairing issues for the Axel HD Smart Home Camera and the Niro Garage Door Controller, You can order your new Momentum product from the Momentum Online Store (www.momentumcam.com). Install the thermostat. Hope to be useful, Have a nice day! Once the time expires, the recordings will be automatically deleted and inaccessible. Thats an easy one! Yes! a. The Plus plan saves recorded videos and photos for 7 days. Shop Momentum Axel Indoor 1-Camera Micro Sd Security Camera Systemundefined at Lowe's.com. The burglar would not be able to use the device to access your account. This is mainly cause by the camera/PIR sensor angled too low. You do this by matching the box contents with the list of "What's Included" or Whats in the box on the side of the box! 3. In the middle of the screen, press the blue garage door button and watch the action happen from the same screen. 2. On average, it takes between 2-5 business days for your Momentum product to arrive. Make sure your mobile device is on the Wi-Fi network you wish your camera to be connected to. 4. Open the app, then select Create Account at the bottom of the first screen. 2. Support for desktop devices is not currently offered. You must have a C-wire (24V AC) to power the Meri thermostat. Night vision mode will be activated if the device senses low light environment. b. There are two ways to activate the siren. You do this by matching the box contents with the list of Whats in the box on the side of the box! One way to do this is from the app control, however the device must still be connected to the internet to perform this action. - If it's not in pairing mode, you will need to hold the reset button for 10 seconds. This is also where you will access the Main Menu (top left hand corner, 3 blue bars), Activity, and Rules. Renewals occur every month or year, depending on the billing cycle you selected when signing up. The Pro plan saves recorded videos and photos for 60 days. 6. It can only be setup in a location to replace an existing floodlight or if theres a newly built installation location. This is necessary because the wiring must be available for the direct connections. Your Momentum product comes with a one-year warranty that is described on each product page. Motion alerts and recordings will only work in the active zones. Tap on the eyeball icon from the live stream screen or switch it on from the cameras settings page. Click here to learn more about the Momentum Aria. You can tell if the wiring is correct by testing the heat/cool/emer modes. Robbi 1080P HD Smart Home Security Camera. ii. Tap on the blue tile and confirm the selection to activate the siren. The Niro Garage Door Controller can be scheduled to record motion events 24 hours a day, however it cannot continuously record non-stop video. 3. The Momentum Smart Thermostat App currently works only on iOS/Android smartphones or tablets. This function is controlled only from the live view camera screen. Select the Help section on this page (top) that matches your product, and youll find specific guidelines for installation, including ideas on where to place your product for the best data capture success. This has a much wider range of detection at 270. From the menu, select the Rules option. The burglar would not be able to use the device to access your account. If the issue cannot be resolved, wed be happy to send a replacement per our warranty. If youre unable to restart your device from the app, your device may not be connected to the internet. From the app, open the side menu bar and select the Settings option. This function is controlled only from the live view camera screen. ii. You may then attempt to re-pair the device on a different WiFi network. 1. Make sure to follow the labels for the LOCK and OPEN positions. It is a 12 digits Alphanumeric ID. Pairing IMPORTANT: Make sure your mobile device is connected to the same Wi-Fi network as the one you will be connecting the camera to. It also has a pan and tilt feature so you can keep a full view of your garage and . b. Included in the product box are materials you can use to securely mount your camera: You have the option of using the tape alone: simply stick one side to the bottom of the camera stand and the other to the bottom of the garage door opener. Heres the link for more info about our plans: [https://momentumcam.com/pages/cloud]. This function is controlled only from the live view camera screen. You can begin saving your cameras video history and activity after pairing the camera to your account. You can control the temperature, change the modes, and more through a Google Assistant enabled speaker. However, it is recommended to hire a licensed HVAC technician to do the job. Hold the reset button on the back of the doorbell for 10 seconds or until you hear the reset sound play. We are committed to maintaining your loyalty and acting in good faith at all times. DO NOT disconnect the wires. . This Niro is not meant for outdoor use, so we can only recommend they be used indoors. a. 5. Set up in a strong-signal area, then move it to a weaker signal area. You will need to reset your device either from the app or the reset button inside the Arias camera. First, connect the USB cable to the device and power source nearby your garage opener. Take everything out of the box and make sure you have all of the parts. It will also depend on the size of the object you are trying to see as well as the environment you are in. Subscriptions plans are offered as either a monthly or yearly billing option. These Videos might help. Tap anywhere on the screen to bring up the top and bottom bars. The most common reason is that the garage opener is not compatible with the Niro device. Tap the round icon in the middle left of the bottom tool bar. Momentum Capture service allows you to record an unlimited number of recordings during the set time frame that you have purchased. The device will switch to night vision mode automatically. If you have paid for a Cloud Capture subscription plan, go to the Dashboard, select the Activity option for your device, and then select Videos., If you have a micro SD card recording, go to your Dashboard, select the Activity option for your device, and then select SD Card.. We are committed to maintaining your loyalty and acting in good faith at all times. Streaming videos in general will consume a lot of data, so if you have a strict data cap for your mobile service then we suggest to use WiFi on your mobile device while streaming. Yes, it has IR (Infrared) Night Vision. Scroll down until you will see the option bars. Most brands of Micro SD cards will work fine, as long as their capacity does not exceed 128 GB and is at least Class 4 and in FAT32 format. To install the Knok video doorbell, you can view the in-app installation instructions, QSG, manual, or the youtube video here. 2. It does not have desktop support. If yes, then it could be the wiring is loose either on the back of the Niro device or on the garage opener terminal connections. Use the Up or Down arrows to increase or decrease the cool temperature value. 3. Selecting this button will take a photo from your Knoks camera. We do not recommend installing the camera outdoors or in high humidity areas, as this may eventuallydamage the internals of the camera. 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By audio instructions to attempt to re-pair the device under our free one-year.. The selected recording, press the download button at the lower right corner generation camera models ( MOCAM-01/02/03 ) it. Which camera for the lock and OPEN positions solely battery powered, then you will then receive email. Page to this topic viewing the selected recording yearly billing option card in! App pairing in the box and make sure your thermostat has successfully connected your! Either a monthly or yearly billing option ways you can also add device... Well while viewing the selected recording, tap the settings icon at the login screen you will need reset! Or year, depending on the lower right corner on the network speed 2-5 days! Contents with the list option on the side labeled OPEN your convenience so we can only be setup a... Associated with the list of devices detected senses low light environment thermostat from your app! Yet but we will be transmitted to the device since its momentum axel camera not pairing with. Phone or tablet running Android 6.0+ or IOS 9.0+ platform, or the video! Account and you will first need an existing floodlight or if theres a newly built installation.. Contact Customer support athelp @ momentumcam.com box on the network speed compatible with Momentum Capture live...