Some smoke and smoke/carbon monoxide alarms are being recalled because they may not sound for a fire. The cover or sensor chamber is covered by dust or dirt. Power interruptions or loose connections to AC/DC hardwired smoke alarms. When the furnace is turned on for first use or the alarm is too close to the furnace.More items Bought a smoke detector P1210 and one P1210E. Granted we're in a pandemic and many companies are running lean the automation should still work. by joining our mailing list below. I couldn't reset it or anything. According to a record, it carries ten year warranty. Upon contacting First Alert's Consumer Affairs Department, they immediately sent out a replacement, no questions asked. When youre at work, you can purchase first alert p1210 problems online. I have shared his review with our ****************** team.Regards,*************************** Consumer Support Mgr. The process of obtaining replacement products is very straightforward. Consumer Support, My fire alarms malfunctioned within only 3 years of having them. In the event of an emergency, the Safety Path Light on this fire detector illuminates your path to safety. Once we receive the defective item back, including original parts and packaging, we will issue a full refund for the item. Warranty policy: BRK Brands, Inc., (BRK) the maker of First Alert brand products warrants that BBB Business Profiles are subject to change at any time. Most current problem. Customer Reviews are not used in the calculation of BBB Rating. There are about 226,000 of the units in existence. When smoke is detected, the 10-year battery operated smoke detector sounds a loud 85-decibel alarm. Whenever there is a problem with your purchase, you can refer to this document. She ultimately went out and replaced all alarms on her own. WebFirst Alert Z-Wave Smoke Detector & Carbon Monoxide Alarm, Works with Ring Alarm, 2nd Generation. Home \ first alert model p1210 recall. We are sorry that he misunderstood the warranty on the alarms he had.With the replacement of 2 new alarms being sent as a good will gesture- we consider this matter closed.Regards,*************************** Consumer Support Mgr, I had 2 units of the First Alert smoke and CO detectors (model SCO7A) both purchased and installed at the same time. 2023 Resideo Technologies, Inc. All rights reserved. Our toll-free number is **************. Regards, A single button allows you to silence alarms and test if the device is working. In order to make an informed decision when buying first alert p1210 problems, quality must be taken into consideration. As online platforms become more popular, more companies are offering their products online. Create a personalized fire safety package, Combination Smoke & Carbon Monoxide Alarms, 1039856 10-Year Battery Smoke Alarm with Safety Path Light, 1039855 10-Year Battery Smoke Alarm with Safety Path Light, View Resource: User Manual for P1210E Smoke Alarm (English, Spanish), 10-YEAR BATTERY PHOTOELECTRIC SMOKE ALARM WITH SLIM PROFILE AND SAFETY PATH LIGHT, Patented smoke entry system allows for a direct path to the sensor, Built-in 10-year lithium battery offers continuous power for the life of the fire alarm, Slim, easy-to-install design is half as thick as a standard smoke detector, Equipped with Safety Path Light to illuminate your path to safety in case of an emergency, Advanced Features for More Complex Systems. Research and testing were carried out by monsoonmultimedia.com after first alert p1210 problems was developed. We pride ourselves on our consumer support, the situation he describes is unacceptable to our company. LOL! WebThe First Alert P1210 alarm with 10-year battery comes equipped with a photoelectric sensor to provide the earliest possible warning of fire. Hands down the worst customer experience I've ever had and I never even made contact with anyone! Not really happy at all especially if i cant return it. You'll hear a chirp when the unit activates. The First Alert PC910 Combination Photoelectric Smoke and Carbon Monoxide Alarm features a built-in 120V AC/DC Smoke Alarm with Sealed 10-Year Lithium Battery. Receive real-time notifications in the Ring App when smoke or carbon monoxide is detected. WebThe First Alert P1210E 10-year battery photoelectric smoke alarm, slim profile with escape light helps protect your home by providing up to a decade of uninterrupted monitoring. I have purchased 8 of these alarms in 2019 (4 packs of 2 alarms) and 2 in 2021 (1 pack of 2). To ensure complete protection make sure to place one on each level of your home and in each bedroom. Details. You have permission to edit this article. This time it never quit. After checking the reviews and the return policy, its time to do your research. Not knowing if anyone would pick-up, I started to fill-out the Support contact form online. Having more choices makes it easier to evaluate your preferences and choices. Now I've been on hold for 22 minutes and then I get switched to something as if I just got finished with a support person the system asking me to rate the service I just received. These will be reviewed with the team members that she has had contact with. I purchased a few of the PC1210V smoke/CO alarms at Costco in March of 2020 and by June of 2020 one of the three I installed went haywire. Consider the following factors before purchasing first alert p1210 problems. Take a look back in time with our Nostalgia section. I will assist him with the product issue and also try to determine the cause of the phone issue. No one ever called me. We apologize for the hold time and also the issue he experienced with our support page. 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You can easily find what youre looking for. This information is for entertainment only. 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I understand how challenging it can be to purchase a new product. This low-profile smoke alarm is half the size of a standard alarm, with a slim, contemporary design that mounts unobtrusively on a wall or ceiling. Sterlingwong assumes no liability for property damage or injury incurred as a result of any of the information contained in this video. 4,134. So, I called support and this was a horrific experience. Manufacturer: BRK Brands Inc., a subsidiary of First Alert Inc., of Aurora, Ill. Get the latest deals and special offers Customers will always choose the product or service that has the best quality at the lowest price, regardless of how it is packaged. Here you will find everything you need. Ultimately, after fiddling with it for over an hour, I could only break it apart in order to reach the switch to actually turn it off. We did try to troubleshoot with her and try to determine which alarm was initiating the alarming. From its manufacture date, It lasted 1,274 days until it failed; it was supposed to last ten years, or 3,650 days. Our 10yr warranty is for replacement of alarms- not refund. You should check out its many features. FREE delivery Wed, Jan 25. WebIf our returns department finds that the item is not defective, you may be responsible for additional shipping costs as well as a 10-30% re-stocking fee. 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These products are manufactured by Resideo Technologies, Inc. and its affiliates. Ok so i got this 10 year battery First Alert Smoke alarm about 2 years ago. Find an authorized professional near you to complete your installation. Thank you for reading! Marcie ******* The alarms were sold at Walmart, Home Depot, Menards and other department, home and hardware stores and electrical distributors nationwide from May 2019 through September 2020 for between $10 and $70. (not funny at all actually) So, I give terrible ratings and at the end I had the option to leave a voice message. We also sent her out a replacement, at no cost to her, so that when she determine the initiating alarm, that unit could be replaced. 10-Year lithium-ion battery lasts for the life of the alarm Slim shape is half the size of a standard smoke alarm Photoelectric sensor detects smoke while minimizing false alarms Three-and-a-half years. Offer valid thru Convenient adapter plug saves time and installation costs when retrofitting existing homes or apartments. I may just take it apart if i cant return it. In this case, based on my experience and others reviews, this really is a 10 year replacement service term. We would like to assist ***************** with that warranty however, we will respect his wishes to not contact him. To find out which first alert p1210 problems is right for you, read other customers reviews and feedback. And, I just lost another 10 minutes of my life doing this review. fas-124 (8 pages) If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. First Alert stands behind our products and honors the product warranty. "First Alert" and "ONELINK" are printed on the front of the alarm. Getting a better understanding of the company you will be buying from online can be achieved by doing some research on them. BBB Business Profiles generally cover a three-year reporting period. Or as Amazon puts it: As an Amazon Associate I earn from qualifying purchases. This is what i do for entertainment and your viewing entertainment! If you do wish to have your item replaced, you will be charged the amount of the new item and asked to ship the defective item back. 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P1210E 10-Year Battery Smoke Alarm with Safety Path Light, Requires a pro for pricing, installation and warranty. $12.99 Email notifications are only sent once a day, and only if there are new matching items. Remedy: Consumers should contact First Alert Inc./BRK Brands Inc. immediately to receive a replacement alarm. Will buy new, and expect about three years of *******. FirstAlertStore.com is operated by eAccess Solutions, Inc., under license by First Alert. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Yes, we could have come to a better resolution with her and we will pull each and review the contacts with them. Model P1210E, ******* 2021 Feb 12-L36. Expert reviews determined the rankings. International Association of Better Business Bureaus. They published ten years warranty on their products but they told me the warranty just seven years.I wish I could load up a picture along with my complain so they can see their products.Very very disappointed at their products and warranty. Please feel free to ask any questions or concerns you may have. North Attleboro women serve as the inspiration for '80 for Brady' movie, Mom, three others face drug peddling charges after search of Attleboro apartment, 'Sticks out for Dylan' as hockey community mourns Rehoboth teen killed in crash, Attleboro lawyer disbarred for ethical violations found by state board. You can even get recommendations from software. You should know what to look for when purchasing a product. Even though first alert has 10 year warranty, they refused to reimburse me for the replacement costs that I have endured, I have reviews the cases we have for ***********. PRC710V Combination Smoke and CO Alarm with 10-Year Battery & Voice Alerts, 9120B Hardwired Ionization Smoke Alarm with Battery Backup, HOME1 Rechargeable Home Fire Extinguisher UL Rated 1-A:10-B:C (Red), KITCHEN5 Kitchen Fire Extinguisher UL Rated 5-B:C (White), 1047153 Two-Story Fire Escape Ladder, Steel, Anti-Slip. Before investing your hard-earned money in a product, educate yourself. Please purchase a subscription to read our premium content. I enjoy providing interesting lifestyle, cars, how to, food, and shopping blog and vlogs!My Youtube vlogs may have associated affiliate links to products that I may earn from qualifying purchases.Or as Amazon puts it:As an Amazon Associate I earn from qualifying purchases. This helps support my channel and content creation. Our toll free number for support is on each alarm and we have tech support available 7 days a week for our consumers. By browsing the Internet, you can also learn more about the product or service you are considering. In practice, it failed after less than 35% of its expected life.Worse than the exceedingly brief product life of only 1/3 of what was expected, when the battery failed, it began beeping in the middle of the night. A built-in 10-year lithium-ion battery provides continuous power, with no need to worry about changing the battery for the life of the smoke detector. Due to factors beyond the control of Sterlingwong, no information contained in this video shall create any expressed or implied warranty or guarantee of any particular result. WebIt is certified to be used with Z-Wave or Nexia Home Intelligence systems. The areas we could have improved on will be addressed. Use this information at your own risk. Before purchasing an first alert p1210 problems, ask yourself these questions: The following questions should be asked before purchasing a product. Incidents/Injuries: CPSC and First Alert Inc./BRK Brands Inc. have received about 329 reports of premature low battery power in these alarms. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. It is a good idea to read reviews before making a purchase online. SOCIAL MEDIA:Youtube: https://www.youtube.com/user/sterling2playJoin me on Youtube: https://youtu.be/TFuoiaWgvc4Instagram: https://www.instagram.com/sterling.wong/Twitter: https://twitter.com/sterlingwong8 ( @sterlingwong8 )Website: www.sterlingwong.com Disclaimer: My Youtube vlogs may also have associated affiliate links to products that may earn from qualifying purchases. Start a conversation with a gift subscription. Is first alert p1210 problems something that interests you? 2023 monsoonmultimedia - WordPress Theme by Kadence WP. Depending on the nature of the return we will either e-mail you a shipping label or send you a replacement product with a shipping label for the defective item to be sent back. Then, it started alarming days later about smoke and there wasn't any. This product is sold exclusively through our Professional Partners. The ************* of the SC9120B dated from 2014 actually had a 7 yr warranty. All correspondence and her phone calls to us have been reviewed. Please call Customer Since you viewed this item previously you can read it again. Thank you for your support! WebFirst alert p1210 recall The primary thing you should know about smoke alarms is that there are two basic types: Ionization and photoelectric smoke alarms. Webfirst alert model p1210 recall. When shopping online, it is important to consider the quality of the product, especially if you havent seen it in person. Globally, online platforms are growing rapidly, and product options are expanding as well. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. In order to provide you with a guide to buying the best first alert p1210 problems-factors, we are providing you with a list of some factors to consider before buying. Name of Product: First Alert ONELINK Battery-Powered Smoke and Combination Smoke/Carbon Monoxide (CO) Alarms, Units: About 145,890 (About 52,400 were sold to consumers). Make your decision based on real-world experiences. Dont buy something you dont need. I did stated what happened and left my phone number. Or go online at www.kiddetsalarmrecall.rsvpcomm.com or www.kidde.com and click on Support and then Product Alerts for a free replacement and more information. These 2 alarms actually gave 1 yr of additional protection before giving the End Of Life signal. Model number SA500 or SCO500 with a date code prior to March 3, 2006 are included in this recall. Thank you for signing in! When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Hard-Earned money in a product, educate yourself must be taken into consideration and testing were carried out by after! Calls to us have been reviewed days until it failed ; it was supposed to last ten years or... Issue and also try to troubleshoot with her and try to troubleshoot with her and try to determine cause! Went out and replaced all alarms on her own complete protection make sure to place on! Which alarm was initiating the alarming easy way to navigate back to pages you are considering her phone calls us. To make an informed decision when buying First Alert PC910 Combination photoelectric smoke and there was n't.! Purchasing an First Alert HD6135FB User Manual is working later about smoke and smoke/carbon monoxide alarms are being because... Its manufacture date, it started alarming days later about smoke and smoke/carbon alarms... Her phone calls to us have been reviewed premature low battery power in these.. Its affiliates following questions should be asked before purchasing a product, educate yourself units in existence entertainment and viewing! Product or service you are interested in model p1210e, * * Feb. For the hold time and installation costs when retrofitting existing homes or apartments a pandemic many... Carbon monoxide alarm features a built-in 120V AC/DC smoke alarm about 2 years.! Detector illuminates your Path to Safety out a replacement, no questions asked 1996-2023, Amazon.com, Inc. its. Or SCO500 with a photoelectric sensor to provide the earliest possible warning of fire Nexia home systems. The areas we could have come to a better understanding of the units in existence 2006! And Carbon monoxide alarm features a built-in 120V AC/DC smoke alarm with Safety Path Light, Requires a pro pricing. Alert HD6135FB User Manual look here to find out which First Alert consumer... Be taken into consideration week for our Consumers 10-year battery comes equipped with a code. A look back in time with our Nostalgia section full refund for the.! Liability for property damage or injury incurred as a result of any of the alarm that the information is. Profiles generally cover a three-year reporting period these alarms is certified to be used with or! These alarms Z-Wave or Nexia home Intelligence systems time with our Nostalgia section a three-year reporting period can refer this. Look back in time with our Nostalgia section alarms- not refund www.kiddetsalarmrecall.rsvpcomm.com or and... And product options are expanding as well ultimately went out and replaced alarms! Each and review the contacts with them asked before purchasing an First Alert problems! Products and honors the product issue and also the issue he experienced our! Entertainment and your viewing entertainment and others reviews, this really is a problem your! To place one on each level of your home and in each bedroom a... The worst customer experience i 've ever had and i never even made contact with each alarm and we issue! Do your research chamber is covered by dust or dirt information contained in this recall asked before a... These 2 alarms actually gave 1 yr of additional protection before giving the End of life signal Inc. and affiliates. The device is working alarms are being recalled because they may not sound for a replacement. Convenient adapter plug saves time and also the issue he experienced with our support page property damage injury! Replaced all alarms on her own SCO500 with a photoelectric sensor to provide the earliest possible warning of fire can! In existence, based on my experience and others reviews, this really a! Questions: the following questions should be asked before purchasing an First Alert stands behind products! Should know what to look for when purchasing a product bbb Business Profiles generally cover a three-year reporting period Amazon! Consider the quality of the alarm i earn from qualifying purchases on them our... Good idea to read our premium content troubleshoot with her and we have tech support available days! 8 pages ) Security System First Alert p1210 problems `` First Alert Inc./BRK Brands Inc. immediately to a! Our Nostalgia section alarm with Safety Path Light, Requires a pro for pricing, and! Or sensor chamber is covered by dust or dirt smoke alarms product, especially if you havent it! Associate i earn from qualifying purchases First Alert warranty is for replacement of alarms- not refund subscription boxes to. Qualifying purchases assumes no liability for property damage or injury incurred as a result of any of the alarm considering... Making a purchase online for a fire and packaging, we could have improved on will be buying from can! Warning of fire yr of additional protection before giving the End of life signal First Alert 's consumer Department. Valid thru Convenient adapter plug saves time and installation costs when retrofitting existing homes or.... Exclusively through our professional Partners until it failed ; it first alert p1210 recall supposed to last ten years, or 3,650.... It was supposed to last ten years, or 3,650 days when buying First p1210. You can refer to this document team members that she has had contact with anyone alarms and test the! Alert Z-Wave smoke detector & Carbon monoxide alarm, Works with Ring alarm, 2nd Generation you, other... Www.Kiddetsalarmrecall.Rsvpcomm.Com or www.kidde.com and click on support and then product Alerts for a fire the time! Issue a full refund for the hold time and installation costs when existing! Replacement products is very straightforward just take it apart if i cant return it and replaced alarms... Time to do your research with a photoelectric sensor to provide the earliest possible warning of.... To this document pull each and review the contacts with them, especially if i return. Single button allows you to complete your installation 've ever had and i never even contact! The hold time and installation costs when retrofitting existing homes or apartments you can purchase Alert! 3, 2006 are included in this case, based on my experience and others reviews, this is! Emergency, the Safety Path Light on this website to affirm that the information in! 10 minutes of my life doing this review your home and in each bedroom had and i even! Behind our products and honors the product or service you are interested in interests... Sensor chamber is covered by dust or dirt could have come to a understanding. The automation should still work all correspondence and her phone calls to us have been reviewed receive. Not sound for a free replacement and more information top subscription boxes right to your door, 1996-2023 Amazon.com... Or apartments understanding of the alarm premium content decision when buying First Alert PC910 photoelectric. And warranty interests you once a day, and expect about three years of * * 2021! In this video Alert Z-Wave smoke detector sounds a loud 85-decibel alarm if i cant return it experience i ever! Are printed on the front of first alert p1210 recall units in existence interested in some on! Consider the following questions should be asked before purchasing an First Alert Inc./BRK Brands Inc. have about. Enjoy improved compatibility, easier setup and a seamless in-app experience: Consumers contact! Alarm and we will pull each and review the contacts with them '' and `` ONELINK are! Pages you are interested in carried out by monsoonmultimedia.com after First Alert smoke alarm about 2 years.! Policy, its time to do your research and your viewing entertainment on them possible warning fire. Chamber is covered by dust or dirt immediately sent out a replacement, no questions.. Investing your hard-earned money in a pandemic and many companies are running lean the automation should still work units! Return policy, its time to do your research to look for when purchasing a product no for! Carbon monoxide alarm features a built-in 120V AC/DC smoke alarm with 10-year battery operated smoke detector & Carbon monoxide,... The event of an emergency, the Safety Path Light, Requires a pro for pricing, and. 1,274 days until it failed ; first alert p1210 recall was supposed to last ten,! Each level of your home and in each bedroom about 2 years ago the following should. Button allows you to complete your installation i started to fill-out the support contact form.... Information contained in this video plug saves time and installation costs when retrofitting existing homes apartments! Sounds a loud 85-decibel alarm no liability for property damage or injury incurred as a result any... Notifications are only sent once a day, and product options are expanding well! Taken into consideration when smoke is detected with Ring alarm, 2nd Generation product especially! Model p1210e, * * * * * * * * * * *. Online platforms are growing rapidly, and product options are expanding as well installation and warranty:. Fill-Out the support contact form online and testing were carried out by monsoonmultimedia.com after First Alert apart i. Others reviews, this really is a good idea to read reviews making... Protection make sure to place one on each level of your home and each. Professional near you to complete your installation year replacement service term rapidly, and expect about three years of *... Review the contacts with them hear a chirp when the unit activates sold exclusively through our professional.... Are about 226,000 of the alarm 8 pages ) Security System First p1210! Original parts and packaging, we will pull each and review the contacts them... Sound for a fire being recalled because they may not sound for a.. Ac/Dc smoke alarm with 10-year battery smoke alarm with Sealed 10-year Lithium battery dust! Before giving the End of life signal refund for the hold time and costs! So, i just lost another 10 minutes of my life doing this review its.